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“Clean and Comfortable for a great price”

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Holiday Inn Express Dubai Jumeirah
Ranked #256 of 556 Hotels in Dubai
Reviewed 12 May 2014

We stayed here in April 2014 for three nights. It took about 10/15 minute to get here from the Airport in our hire car. We got there about 10.30am, but where told our room was not ready, but will be ready in one hour. This is not an issue, as arrived before normal check-in time. I asked if we could unload our luggage and we could then go to a Mall and get something to eat. They allowed use to do that and they kept the luggage in their store room. So we went away and then came back a few hours later.

When checking in, this was done smoothly and we felt very welcome by the front desk staff. I asked for the sofa in the room to be converted into a bed and this was done promptly after we came into the room. This was to be used for our Children.

The room overall was very clean with housekeeping doing a good job each day. Complimentary bottled water is proved. The beds are large and comfortable. Please note that there is no bath tub and only a walk in shower, but this is typical for a Holiday Inn Express Hotel. There is a combined Shower Gel and Shampoo in the shower.

Complimentary internet is provided and the speed is very decent. If you want faster speed, then you need to pay for it.

Complimentary Breakfast is provided, which has a very good choice such as, fruits, cereals, boilded eggs, beans, chicken sausages and other foods. Please note there is no omelette bar.

We had a hire car and there is complimentary car park below. if you are going to use this, then please note that going in and out can be tight in some places, especially if you have a large car.

There is no pool.

Please note that even though the title of this hotel mentions Jumeirah, it is not next to Jumeirah Beach area. This hotel is opposite the Dry Docks and more close towards Bu Dubai and Diera. The public Jumeirah Beach is about 10 minute taxi ride. For public transport, there always seem to taxis outside and there is a Bus Stop about a minute walk away from the hotel.

This was the first of the three hotels that we stayed while in the UAE (other one is in Abu Dhabi and another one in Dubai). We wanted a cheap hotel and this was one of the cheapest hotels that was coming up for the initial three nights. For the price paid (£165 for three nights), it was a great stay.

  • Stayed: April 2014, travelled with family
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Thank TheLegend1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rafat_Gotta, Manager at Holiday Inn Express Dubai Jumeirah, responded to this reviewResponded 29 May 2014

Dear TheLegend1,

Greetings from Holiday Inn Express Jumeirah. Thank you for taking the time and sharing your wonderful comments about the experience during your stay at Holiday Inn Express Jumeirah. We apologize for the initial problems you faced when you entered but It is our pleasure to note that you had enjoyed your stay and pleased with the provided services. Your positive comments were highly appreciated and shared with our team members. This is our greatest reward from our valuable guests! We look forward to welcome you again on your next visit to Dubai.

Sincerely yours,
Rafat Gotta
Hotel Manager
Holiday Inn Express Jumeirah
rafat.gotta@hiexdubai.ae

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227 - 233 of 686 reviews

Reviewed 7 May 2014

I stayed in this hotel for six consecutive nights this month and had one of my best hotel stays thus far. The rooms were clean, the beach is close and good restaurant options nearby.
However, the real highlight of my stay in this hotel was the staff which is adorable!
Stella at the restaurant was really helpful in doing her best to get me some complimentary breakfast at 11:30 am although it closed earlier!
Anju, at the reception took great concern in rescheduling my flights not once but twice with emirates! She took all the pain of speaking to customer care executives, making payments and seeing through the bookings in situations where i was kinda worried with my travel planning. She made it so easy for me in my flight bookings, upgrading my hotel reward points, etc.
Further, her personality and interaction made me feel so at home, although I was a solo traveller and going through worried situations. Overall, I think a had the perfect hotel stay and holiday!

  • Stayed: May 2014, travelled solo
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1  Thank Kidchaos2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rafat_Gotta, Manager at Holiday Inn Express Dubai Jumeirah, responded to this reviewResponded 29 May 2014

Dear Kidchaos2014,

Greetings from Holiday Inn Express Jumeirah. Thank you for taking the time and sharing your wonderful comments about the experience during your stay at Holiday Inn Express Jumeirah. It is our pleasure to note that you had enjoyed your stay and pleased with the provided services. Your positive comments were highly appreciated and shared with our team members. This is our greatest reward from our valuable guests! We look forward to welcome you again on your next visit to Dubai.

Sincerely yours,
Rafat Gotta
Hotel Manager
Holiday Inn Express Jumeirah
E-mail: rafat.gotta@hiexdubai.ae

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 May 2014

Stayed for 3 nights, after a slow check in, things got better and better.
The security parked our car for us. I love the location of this property. Its next to the beach, mosque, malls, eating places, pretty much everything. And the icing on the top is that the location is so peaceful no hustle and bustle. Great price, good breakfast, great service. I am thinking about staying here again.

  • Stayed: April 2014, travelled with family
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1  Thank Serenity676
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rafat_Gotta, Manager at Holiday Inn Express Dubai Jumeirah, responded to this reviewResponded 29 May 2014

Dear Serenity676,

Greetings from Holiday Inn Express Jumeirah. Thank you for taking the time and sharing your wonderful comments about the experience during your stay at Holiday Inn Express Jumeirah. It is our pleasure to note that you had enjoyed your stay and pleased with the provided services. Your positive comments were highly appreciated and shared with our team members. This is our greatest reward from our valuable guests! We look forward to welcome you again on your next visit to Dubai.

Sincerely yours,
Rafat Gotta
Hotel Manager
Holiday Inn Express Jumeirah
E-mail: rafat.gotta@hiexdubai.ae

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 May 2014

I have stayed here quite a few times whilst passing through. It's nice. If your passing through. If you are staying for longer it may not have what your looking for. But overall accommodation is modern and clean and the staff could not be more helpful.

Stayed: July 2013, travelled solo
Thank BnVR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rafat_Gotta, Manager at Holiday Inn Express Dubai Jumeirah, responded to this reviewResponded 29 May 2014

Dear BnVR,

Greetings from Holiday Inn Express Jumeirah. Thank you for taking the time and sharing your wonderful comments about the experience during your stay at Holiday Inn Express Jumeirah. It is our pleasure to note that you had enjoyed your stay and pleased with the provided services. Your positive comments were highly appreciated and shared with our team members. This is our greatest reward from our valuable guests! We look forward to welcome you again on your next visit to Dubai.

Sincerely yours,
Rafat Gotta
Hotel Manager
Holiday Inn Express Jumeirah
E-mail: rafat.gotta@hiexdubai.ae

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 April 2014

I was hosted in this hotel during a business trip to Dubai and to be honest it was a bit disappointing. First, my room which was supposed to be non-smoking was smelling quite heavily after previous guest had been smoking most likely. Air con is at maximum level every time and when you go to have a shower, no hot water was found... so it ended in a surrealistic situation where outside was warn (not burning), inside was freezing and no hot water in the shower. I strongly recommend to avoid the hotel own taxi system which seems to belong to a third party, since they are completely unprofessional. I used their services to go to a known place in Dubai and the driver did not even know where the venue was and besides even more expensive than a taxi.

Good things are price, which is cheap and the hotel staff who were really professional, kind and helpful. Probably the best of the hotel.

  • Stayed: March 2014, travelled on business
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1  Thank PipeRomeraRodrigo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Dubai Jumeirah, responded to this reviewResponded 10 May 2014

Dear PipeRomeraRodrigo,

Thank you for staying with us and leaving our property a review. I am sincerely sorry that this stay was not 100% satisfactory most especially with the condition of the room and shower facility being a disappointment. I have taken note of the valuable points you have raised in your review and these shall be addressed with management to consider for enhancements needed on our end to achieve complete guest satisfaction.

Sincerely,

Pam G
Case Manager
IHGCare

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Reviewed 24 April 2014 via mobile

Had stayed at the hotel fron 12 to 18 april. Have to admit that stay was comfortable and good. The only drawback is that it is not near the metro and one has to take a taxi to the nearest metro that is al fahini. Breafast was good but irritatingly similar everyday and any hotel makes eggs on order which they did not. Had booked in on booking.com and got a value deal as booked early. Staff was helpful and courteous. Will go back again with similar deal.

Stayed: April 2014, travelled on business
1  Thank MKIG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 April 2014

Solo lady traveller so a little nervous about being too far from airport on a short visit to Dubai.
This Holiday zInn was great! A 5 minute taxi ride from airport. Friendly welcome, easy check in, clean very adequate room, good bathroom.
Bonus was good bar area with snacks available, at a reasonable cost. Buffet breakfast was adequate. Had an evening buffet meal, again reasonable and good price.
I re-booked for a second night, again, no problems.
I felt very safe and comfortable. Staff were uniform ally polite and helpful

  • Stayed: April 2014, travelled on business
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2  Thank iloveswitzerland0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Dubai Jumeirah

Address: Corner Of Jumeirah Road and 60 Road | Al Mina, Jumeirah, Dubai, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #256 of 556 Hotels in Dubai
Price Range: £57 - £157 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Holiday Inn Express Dubai Jumeirah 2*
Number of rooms: 193
Official Description (provided by the hotel):
Welcome to Holiday Inn Express Jumeirah. The Hotel is located in the fashionable Jumeirah area close to the major business district of Dubai, incorporating the Burj Dubai, Dubai International Financial Centre, Business Bay and Dubai World Trade Centre.The Hotel offers convenience for business and leisure travelers with easy access to the Dubai-Abu Dhabi highway (Sheikh Zayed Road) and being close Dubai Creek Dubai Museum and traditional spice and Gold Souks are easily accessible, Dubai Mall (the largest mall in the world), the Mall of the Emirates, the rapidly developing Dubai Marina and the Palm Jumeirah . Holiday Inn Express Jumeirah is in close proximity to the bus station that leads you directly to Dubai Gold Souk and Dubai Creek. Holiday Inn Express Jumeirah features 193 contemporary style bedrooms individually air conditioned, offering guests a comfortable, warm and friendly stay. All rooms have en-suite facilities, power shower, direct dial telephones, work station, mini fridge, safe box, satellite T.V. and underground car-park facilities. Holiday Inn Express Jumeirah is committed to offer guests the best product combining convenience of location with the quality and value for which Holiday Inn Express brand is famous for around the world. ... more   less 
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Also Known As:
Holiday Inn Express Dubai Jumeirah Hotel Dubai
Holiday Inn Dubai

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