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“Great stay”
Review of Ibis Al Barsha

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Ibis Al Barsha
Ranked #226 of 546 Hotels in Dubai
Steinbach, Germany
Level 3 Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Great stay”
Reviewed 5 November 2013

Large hotel very close to Mall of Emirates. I came here to meet friends and needed a bed. I got what I was looking for. Clean room, good service. You get what you pay for. It is 3 star and the rooms are small so is the bathroom. But all clean, neat and tidy. Just what I wanted! Breakfast buffet is good value, very crowded at 9 to 10 am. But enough space for everyone. Service is friendly all over the place. If you are looking for a "base" to explore UAE. Thats what I would recommend. 1.5 hour drive to Ferrari World. 0.5 hours to CBD. Shuttle busses available to town and beach. Thanks Ibis Al Barsha. Ill be back!

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chefmike_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ricardo R, Manager at Ibis Al Barsha, responded to this review, 28 November 2013
Dear Guest,

We thank you for your feedback of your recent stay with us.

We are glad that you found our hotel convenient and of good value. Rest assured, we will communicate your message to our team members who have contributed to your satisfaction.

Looking forward to the pleasure of welcoming you again soon.

Kind regards,
The Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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Kampala, Kampala, Uganda
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 November 2013

Its close to the City Centre and right next to a metro. Very convenient if you are in Dubai to shop and sightsee or even do business and its not that expensive. The internet is really fast. My only frustration was the room size but then again, they do know how to utilize the very minimal space to give you a very sensible room.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Josephine K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ricardo R, Manager at Ibis Al Barsha, responded to this review, 25 November 2013
Dear Guest,

Thank you for your comments of your stay with us. We are pleased to know that you found the location of our hotel convenient and that the internet service was to your expectation.

We look forward to welcoming you back again in the near future.

Kind regards,
The Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Riyadh, Saudi Arabia
Level 5 Contributor
60 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 29 October 2013

I always stay in Ibis Al Barsha hotel every time I go to Dubai – both for business or leisure. Good things for this hotel are the following: 1) room rate is affordable; 2) breakfast is free; 3) internet connection/wifi is free; 4) near to Mall of Emirates, Burj Al Arab and Jumeira Beach; 5) hotel staff are accommodating; and 6) near to Sharaf DG Metro station (but make it sure you have a friend with you while walking because it is still dangerous to walk in the service road). Unfortunately, there is no restaurant nearby in case you don’t like to eat in the restaurant/lounge inside the hotel. Overall, the hotel is affordable and economical considering this is a 3star ibis hotel.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JulioDC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ricardo R, Manager at Ibis Al Barsha, responded to this review, 30 October 2013
Dear Guest,

We would like to thank you for taking the time to review our hotel and are glad that you have enjoyed all your stays with us.

We have taken note of your comments on the access to the hotel and are pleased to inform you that the service road is currently being upgraded. This is expected to make walking to the metro much safer.

We thank you once again for your kind comments and look forward to having you with us again soon.

Kind regards,

The Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 October 2013

stayed here for 2 nights and was checked in by a trainee called fatima. The service was excellent and very efficient. The room was spotless and modern quiet and air conditioned too. Located a ₤3 taxi ride from mall of the emirates and with a free shuttle to jumeira beach tge hotel is good value. Its right next to the metro too. Apart from the fact there is no pool the hotel is good value. Would stay here again.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank be5078
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ricardo R, Manager at Ibis Al Barsha, responded to this review, 29 October 2013
Dear Guest,

We are glad that you had enjoyed your recent stay with us and that you found our service and facilities to your satisfaction.

We are pleased to know that you would consider staying again and look forward to welcoming you back soon.

Kind regards,

The Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level 5 Contributor
55 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 27 October 2013

I booked this hotel for a visiting friend in July 2012 for 4 nights
very nice hotel, they treated us well. My friend had a pleasant stay here and for 3 nights I stayed with him as well. They offered really good price but no internet in room
they also asked extra for the breakfast

the location is kind of near main road but 5 minutes from a metro station but to walk to it you have to walk on sandy area all the way. There is a cafe near it and a sheesha lounge

  • Stayed November 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Syed Azeem S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ricardo R, Manager at Ibis Al Barsha, responded to this review, 29 October 2013
Dear Guest,

Thank you for your review of your recent stay at Ibis Al Barsha.

We are glad that you found our hotel to your satisfaction and look forward to the pleasure of welcoming you back soon.

Kind regards,

The Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 October 2013

This was second time in Dubai and both times I stayed in the ibis. My first experience was at the Deria city centre ibis that was fantastic. This ibis was not. The first room we were given smelled terrible like sewerage. The second room was smelled better but not much. Our phone didn't work, the hair drier didn't work and the bathroom was not clean with mould in the grout. The worst thing was we were woken up by house keeping at 8:30am on our holiday 8:30am. When we complained the manager Mohammed, proceed to justify the early morning knock at our door as we didn't have the do not disturb sign. This is first hotel in the world that you need to to put a do not disturb sign at 8:30 am it unheard of!!!! This was our last stop of 9 countries, we are well travelled people and have stayed in many hotels. When we complained not only were we spoken to condescendingly no apology only justification. Also Mohammad kept askin what do you want me to do!!!!! We asked for a complementary transfer to the airport that was denied. He didn't do anything to make the customer happy, nothing!!! Very poor customer service!!!! I will be complaining to ibis directly!! The sad thing is that I will never stay with ibis again after this experience. The location was ok and breakfast was nice. Very disappointed!!

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Worldtravel1710
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ricardo R, Manager at Ibis Al Barsha, responded to this review, 29 October 2013
Dear Guest,

Thank you for your comments following your stay at Ibis Al Barsha.

We are most concern to hear of the series of issues you had encountered during your stay. We apologize for the inconvenience caused, especially of having woken you up at such an early hour.

Rest assured we are reviewing our cleaning procedures for the convenience of all our guests. We have also taken note of your comments on our customer service skills and have addressed this with our team members.

We thank you once again for sharing your concerns with us and hope to be able to serve you again in future.

Kind regards,

The Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Ibis Al Barsha

Property: Ibis Al Barsha
Address: Al Barsha Sheikh Zayed Rd, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#6 Best Value Hotel in Dubai
Price Range (Based on Average Rates): £
Hotel Class:3 star — Ibis Al Barsha 3*
Number of rooms: 480
Official Description (provided by the hotel):
Ibis Al Barsha Hotel Dubai, conveniently located along Sheikh Zayed Road within the business, shopping and entertainment areas of Dubai's new city centre, minutes from Sharaf DG Metro Station and Mall of the Emirates. Easily accessible from Dubai International Airport, Dubai Media City, Dubai Internet City, Dubai Knowledge Village and the Jebel Ali Free Zone, the hotel has everything you need for a pleasant stay including Free WIFI in the entire property, vending machines on each floor, 4 Food & Beverage outlets and mini fridge in all rooms. We have recently added tea and coffee amenities in the comfort of your room. Ibis Al Barsha is an ideal choice for leisure and business travelers. ... more   less 
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Also Known As:
Ibis Al Barsha Hotel Dubai

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