This was for sure not a 4* hotel. Reception were quick, but no customer service skills. Don't expect service with a smile. They have a mini desk near reception with information for tourist attractions etc, but could barely help us out, and was only interested if selling their own packages etc.
There is a dodgey club downstairs only for drunk men- avoid! Breakfast is extremely basic, and i even got a fly in my fruit!!
Rooms are basic, and the bathroom could do with some updating. We has to ring down in the middle of the night as loud music was coming from the room next to us. The room was a non-smoking room, yet it reeked of smoke, all the curtains and bedsheets smelt of stale smoke. It was horrible. Rooms were cleaned daily.
The location isnt great- it is out the of centre so to get to anywhere you will have to pay for cabs. Metro is about a 20 minute walk but my mum has health problems so walking there was a bit difficult. We definately felt out of place. The hotel is in a local's area and there were only men on the streets, so as a woman, felt really out of place. Outside the hotel we were approached by some locals trying to sell us dodgey phones.
The only good thing was next door there is a cheap supermarket if you wanted to buy snacks etc.
Couldn't wait to leave the hotel to be honest, felt it ruined my trip.
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- Also Known As:
- Montreal Hotel Dubai