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“Home from Home, a Magical Experience” 5 of 5 bubbles
Review of Residence & Spa at One&Only Royal Mirage Dubai

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Residence & Spa at One&Only Royal Mirage Dubai
Ranked #1 of 544 Hotels in Dubai
Certificate of Excellence
London, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
“Home from Home, a Magical Experience”
5 of 5 bubbles Reviewed 24 November 2013

We have been regular visitors to The One and Only Royal Mirage (Residence) for the last 5 years and every single time we've visited we feel like we have truly gone home. The welcome you receive from the front of house staff makes you feel like the most important guest ever to have stayed there. The rooms are spacious but homely, meticulously designed in a modern Arabian style which gives them a cozy feel that you don't usually get in hotels, and every night you are welcomed to bed with a little late night sweet or treat next to your turned down bed. Every room in The Residence is stocked with Molten Brown toiletries which are topped up every day, the TV has a great variety of channels including movie channels, and the balcony a on the ground floor open up onto the beautiful gardens which are graced by wandering peacocks.

The food is fantastic wherever you chose to eat, whether it's in The Residence or at one of the many restaurants in the rest of The One and Only's hotel sections. The staff are really fantastic and play a huge part in your experience at the hotel. They are friendly and chatty but know when when to leave you to yourself. They have never failed to deliver the kind of first rate service you would expect from a hotel of this standard.

The pool area is tranquil and thoroughly relaxing, and literally a stones throw from your room which is really handy. Again, first rate service around the pool, as you would expect.

All together this is the most relaxing place we have visited, and we travel very frequently. We visit The One and Only at least twice a year and it has really come to feel like a home from home. We really do recommend it!

  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Cheroomi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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681 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (161)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
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English first
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 22 November 2013

Wow, wow, wow! I was very emotional when leaving! The place is like heaven. OMG. The service of the staff was absolutely perfect, made us feel very welcoming. I didnt even go out to do activities! Just a nice and relaxing romantic holiday with the other half. 5 star for sure!

Room Tip: Request the one with the balcony
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  • Stayed June 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Derek M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
York, United Kingdom
Level Contributor
104 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 bubbles Reviewed 21 November 2013

The Residence & Spa in Dubai is our favourite 'grown up' holiday. We escape there at least once a year and if we can, twice. November-December and March, April and early to mid May temperatures suit, as not too hot.
The Hotel is small and very intimate, the restaurant is better than excellent, Chef Nicholas will endeavour to cook what ever you would like, although the a la Carte menu is wonderful. Of course the service is beyond superb.
All the staff of the residence treat each guest as special, no request to much trouble and we are always made to feel important.
Shalamoun, head of guest services, is exceptional, though each and every member of staff are truly amazing.
The facilities are first class, gardens delightful and the beach is immaculate, Lakshan, Ken and Sonu will take great care of you.
A definite must if you want elegant, quiet, peaceful luxury.

Room Tip: There are only 49 rooms, we prefer those with a view over the gardens and Dubai skyline, though we k...
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  • Stayed November 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank tracey s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
63 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed 19 November 2013

The Royal Mirage is actually three hotels: the Palace, the Arabian Court and the Residence. We always stay at the Residence which is the luxury boutique hotel. It is smaller than the other two and has the best staff with very personal service. It is between the other two hotels and extremely tranquil. A veritable oasis in hectic Dubai. It is located right next to the Givenchy Spa so you can literally slip out of your room into the Spa.

The Residence is quite expensive but if you are looking for the best in Dubai this is it. Understated elegance without the flash and glitz of other hotels in the area.

Room Tip: We prefer the upper suites which have a lovely view of the gardens and sea.
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  • Stayed October 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Mkech
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ayr, United Kingdom
Level Contributor
40 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 15 October 2013

we visited here last october and as it was so good returned again last week, the service food staff and accommodation are wonderful. I must give special mention to Jithin who was tireless in sorting things out for us arranging buggy cars for my father in law to go to the various restaurants. we ate this time in the dinning room (first class} Eau zone very atmospheric at night, nina again superb, and celebrities a beautiful restaurant with carpet so thick you sink into it. a super place for drinks is the Jetty lounge.
the rooms are beautiful as nothing is too much trouble for any of the staff who greet you by name and lovely smiles. Look out too for Regina at the dinning room she is the most gracious lady with a lovely smile and even more lovely voice. second visit and hopefully not the last

  • Stayed October 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank AMS19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
residenceandspa, Manager at Residence & Spa at One&Only Royal Mirage Dubai, responded to this review, 11 November 2013
Dear Guest,

Thank you very much for sharing your recent experience, and indeed delighted to read that you once again enjoyed our facilities and services provided by our team of dedicated members.

We will ensure that your kind compliments are shared with Jithin and the rest of the Residence & SPA team.

We value such feedback and look forward to your return in not too distant future.

Kind regards
Management Team
One&Only Royal Mirage, Dubai.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Storrington, United Kingdom
Level Contributor
41 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
5 of 5 bubbles Reviewed 14 October 2013

We have just returned from a week staying at the Residence and Spa hotel in Dubai.
This was our second time to this hotel but our 9th visit to the one and only royal mirage.
The service is amazing all the staff go our of their way to make sure that you are and have a good time.
What is amazing is that every member of staff knows your name and every time they see you , they use it.
This part of the Royal Mirage has more of a country hose feel to it and give you the feel that you are a guest in someone's house.
We were upgraded to a mini suite which was great, but all the rooms are very nice with great views off the sea and the hotel pool and gardens .
Only down side to this hotel was the menu was the same every night, I understand that you can go to any other restaurants the chain offers., but think they should change it mid week for those that don't like to wonder far from the hotel.
Also make sure that you book your table for dinner for the nights that you are there within the first few days of arriving!!
We had a problem where we had booked for dinner and they had not got us down for the following night and we had to wait till 9:30 for a table!!
Over all a great holiday as we expected and will be going back again.
Must mention that I went to the spa at the Palace hotel and saw VIrgina who was amazing as gives the best pedicure I have any where in the world so far.

Room Tip: Book your table for the week. High floor rooms give you a better view though there is only 2 floors...
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  • Stayed September 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
10 Thank Gary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
residenceandspa, Manager at Residence & Spa at One&Only Royal Mirage Dubai, responded to this review, 11 November 2013
Dear Mr. Gary.

Thank you very much for sharing your recent experience, and indeed delighted to read that you enjoyed our facilities and services provided by our team of dedicated members.

We have also noted your comments regarding a table for dinner, and will inform VIrgina of your kind compliments.

We value such feedback which is shared with all and look forward to your return in not too distant future.

Kind regards
Management Team
One&Only Royal Mirage, Dubai.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 11 October 2013

We have been fortunate enough to have stayed in a number of fantastic hotels over the years however The Residence has to be the best to date.The staff cannot do enough for you, the service is incredible and the cuisine, well you need to taste it for yourself. The gardens, the pool and the beach are immaculate are are the rooms. Without doubt we will return.

Room Tip: Ask for a ground floor garden room if you want Peacock's on your patio in the morning!!
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  • Stayed October 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Paul B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
residenceandspa, Manager at Residence & Spa at One&Only Royal Mirage Dubai, responded to this review, 11 November 2013
Dear Mr. Paul

Thank you very much for sharing your recent experience at the Residence & Spa, and indeed delighted to read that you enjoyed our facilities and services provided by our team of dedicated members.

We value such feedback which is shared with all and look forward to your return in not too distant future.

Kind regards
Management Team
One&Only Royal Mirage, Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Residence & Spa at One&Only Royal Mirage Dubai

Property: Residence & Spa at One&Only Royal Mirage Dubai
Address: Al Sufouh Road | Jumeirah Beach Road, Dubai 37252, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Dubai
#1 On the Beach Hotel in Dubai
#1 Top resorts Hotel in Dubai
#3 Family Hotel in Dubai
#7 Romantic Hotel in Dubai
#159 Business Hotel in Dubai
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Residence & Spa at One&Only Royal Mirage Dubai 5*
Number of rooms: 50
Official Description (provided by the hotel):
Residence & Spa is an intimate sanctuary for those who wish to indulge in the comforts of prosperity with its own private reception and Dining Room and Library exclusive to guests staying in any of the 48 rooms and suites or the free-standing beachfront Garden Villa.The Arabian-styled private residences, each cared for by a specifically-selected, dedicated team, house a retreat of 1 Garden Villa, 16 Suites and 32 Prestige Rooms. Spacious and created with the finest detailing, all are sea facing with private balcony or terrace, and the elegant Garden Villa also provides a luxurious and ornate environment within the most exclusive part of the resort.Within the elegant courtyard entrance of Residence & Spa, guests will find the Health and Beauty Institute, an oasis of relaxation featuring the One&Only Spa, Oriental Hammam, the Pedi:Mani:Cure Studio by Bastien Gonzalez and hair salon by Alexandre Zouari. ... more   less 
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Also Known As:
Residence&Spa At One&Only Royal Mirage Dubai Hotel Dubai
Residence&Spa At One And Only Royal Mirage Dubai
Residence Hotel Dubai
Residence Resort Dubai

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