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“Home from home.”

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Residence & Spa at One&Only Royal Mirage Dubai
Ranked #1 of 545 Hotels in Dubai
Certificate of Excellence
Manchester, United Kingdom
1 review
“Home from home.”
Reviewed 18 March 2014

After returning many times in ten years to the Residence and Spa. As a couple travelling to Dubai before or after another destination ,you are welcomed back as if you are family ,and that's how it feels ,Hashem and his team cannot do enough to make your stay magical. We went for Christmas and new year with our two children after going to Barbados for many years ,we needed a change ,and it was the best thing we did ,the weather was good. Food in the dining room , was amazing . Rooms and suites with new furnishing comfortable with all your needs . Beautiful gardens and views of the sea . Housekeeping second to none . Staff friendly, always smiling and helpful ,ask and they will do all they can ,and more . Beach quiet .and the pool boys the best ,despite the heat .always attentive . This is a special hotel for us and usually extend as we do not want to return home,we have already booked for oct and Christmas and new year ,cannot wait to return to be pampered and see all the great team, just a relaxing lazy break away from UK grey weather . You will not be disappointed with the residence . Try it ,and you will return time and again . A little bit of heaven in a metropolis. Jacky .

  • Stayed March 2014, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Jackie767880
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OORoyalMirage, Manager at Residence & Spa at One&Only Royal Mirage Dubai, responded to this review, 31 March 2014
Dear Jackie

Thank you very much for your return visits to the Residence & Spa. We sincerely appreciate your time to share the details of your recent stay.

Rest assured, we will inform Hicham and his entire team of your very kind compliments and appreciation.

Meanwhile, we look forward to welcome you again in the near future.

Kind regards
Management Team
One&Only Royal Mirage, Dubai.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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718 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (166)
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English first
Salisbury, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 11 March 2014

My husband and I stayed at the Residence & Spa in Sept 2013. Having stayed at the One & Only Royal Mirage The Palace on a previous trip (which we enjoyed, but it is a large hotel with just over 200 rooms), we opted for the smaller Residence & Spa with 48 rooms. As the Residence & Spa is part of the One & Only Royal Mirage, one has access to all the restaurants and amenities of both the Palace and Arabian Court; however, the Residence & Spa is for residents only, so has a quieter and calmer atmosphere - something we cherish when on holiday. The only downside is that Wi-Fi is not free, and in this day and age of Kindles and iPads, etc., that is a shame.

The hotel is exquisitely appointed and one wants for nothing. The service is fabulous and welcoming. We had a prestige room, which was a great size, with a super bathroom, and a small sitting area, as well as a balcony. We drink quite a bit of coffee, so not to find a coffee machine in the room was a little disappointing; we had to order from room service. However, one of our room attendants noticed that we drank quite a bit of coffee and, without asking, organised a coffee machine for us - this detail is now on our guest notes and will be provided whenever we stay at a One & Only resort - that is attention to detail and good service.

The staff were fantastic and couldn't do enough for us, from the moment we arrived until our departure. Nothing was too difficult and our Butler, Rinsley, was superb - he booked all our restaurants and picked us up to take us to reception for taxis, etc. The staff in the Dining Room (the Residence's own restaurant) were very attentive, particularly Regina, and breakfast every morning was superb - fresh fruit, pastries, cooked meals, which changed daily - all delicious, with various health options available, as one would expect from a Spa resort.

The location of the hotel is perfect. It sits on the beach, looking towards the Palm, and in fact, now the new One & Only The Palm is just across the water, with a complimentary ferry service, should you wish to go for a meal or a drink - we did do this, and had an enjoyable evening, although decided that we would prefer to stay at the Residence - much quieter and less glitzy. Getting to anywhere in Dubai (The Dubai Mall and the fountains, Dubai Creek area, or any of the residential areas if you are visiting friends, is all very easy from the hotel - taxis are plentiful and very reasonable.

All in all, I cannot recommend this hotel highly enough, and we will certainly be staying there on our next trip, which will hopefully be in a couple of months.

Room Tip: I'm sure all the rooms are fabulous - the hotel is only two levels, and all rooms look towards t...
See more room tips
  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tina H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OORoyalMirage, Manager at Residence & Spa at One&Only Royal Mirage Dubai, responded to this review, 31 March 2014
Dear Guest.

Thank you very much for sharing the details of your recent stay at the Residence & Spa.

We sincerely appreciate the time you have taken to be so detailed, and mention each area in specific. We are and indeed delighted to read that you enjoyed the facilities and services provided by our team of dedicated members.

We value such feedback which is shared with all, and look forward to your return in not too distant future.

Kind regards
Management Team
One&Only Royal Mirage, Dubai.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
kent
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 10 March 2014

Can't fault this hotel in any way. The staff are all really warm and friendly. The hotel and grounds are immaculately clean and the food is fantastic. A small problem on arrival as we were given the wrong room was immediately rectified. We have stayed in a number of one and only hotels and this is definitely one of the best for service. My daughter adored the complimentary afternoon tea which was pretty outstanding I must say. A thoroughly enjoyable time and a hotel which I would highly recommend. A visit to the hammam is an absolute must.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jjd44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OORoyalMirage, Manager at Residence & Spa at One&Only Royal Mirage Dubai, responded to this review, 31 March 2014
Dear Guest.

Thank you very much for sharing the details of your recent stay at the Residence & Spa. We are and indeed delighted to read that you enjoyed the facilities and services provided by our team of dedicated members.

We value such feedback which is shared with all, and look forward to your return in not too distant future.

Kind regards
Management Team
One&Only Royal Mirage, Dubai.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Riyadh, Saudi Arabia
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 9 March 2014 via mobile

Great location, great beach, loved how smart the electric outlet plugs are placed in the rooms.
The spa was enjoyable as well, unavailability of wifi was disappointing though.

Free boat rides to the palm which was good.

Stayed January 2014, travelled with friends
Helpful?
2 Thank Saudi-Bahama-Mama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OORoyalMirage, Manager at Residence & Spa at One&Only Royal Mirage Dubai, responded to this review, 31 March 2014
Dear Guest.

Thank you very much for sharing the details of your recent stay at the Residence & Spa. We are and indeed delighted to read that you enjoyed the facilities and services provided by our team of dedicated members.

We value such feedback which is shared with all, and look forward to your return in not too distant future.

Kind regards
Management Team
One&Only Royal Mirage, Dubai.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
91 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 1 March 2014 via mobile

To return to somewhere special and for it still to deliver is wonderful . We have not been back for a number of years and with all the development and changes we were concerned that the residence would have lost its uniqueness , not so . It is an oasis in all the madness of dubai . Tranquil , calm, service to a tee . Just what's needed to escape and relax . From the pool , the room , the spa , the restaurant and afternoon tea , faultless. Good to be back

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fiona B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OORoyalMirage, Manager at Residence & Spa at One&Only Royal Mirage Dubai, responded to this review, 31 March 2014
Dear Fiona,

Thank you very much for sharing the details of your recent stay at the Residence & Spa. We are and indeed delighted to read that you enjoyed the facilities and services provided by our team of dedicated members.

We value such feedback which is shared with all, and look forward to your return in not too distant future.

Kind regards
Management Team
One&Only Royal Mirage, Dubai.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 February 2014

The Residence is much quieter than the other two adjoining hotels, with a more personalised service. A great choice of restaurants too. A beautiful hotel and recommended if you want a relaxing week in the sun.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michael W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OORoyalMirage, Manager at Residence & Spa at One&Only Royal Mirage Dubai, responded to this review, 2 March 2014
Dear Guest

Thank you very much for sharing your recent experience, and indeed delighted to read that you enjoyed our facilities and services provided by our team of dedicated members.

We value such feedback which is shared with all and look forward to your return in not too distant future.

Kind regards
Management Team
One&Only Royal Mirage, Dubai.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
U.K.
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 17 February 2014

We visited Dubai to celebrate my Husband's Birthday and our Wedding Anniversary, it was our 12th visit to Dubai, and this was our favourite Hotel so far bar The Al Maha Resort. The personal service, quality of the rooms, delicious food, and the little extra touches like fruit, ice cream, around the pool/beach, afternoon tea etc., made it very special, and we had a lovely relaxing time.

The staff were all so friendly and helpful and couldn't do enough for you. I tried the Oriental Hammam and had the Ritual with Rose water which was very relaxing and enjoyable experience. Have recommended to friends who are booking for March,

Room Tip: The ground floor rooms have doors which open onto the garden, all are sea facing.
See more room tips
  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alfiethedoggy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OORoyalMirage, Manager at Residence & Spa at One&Only Royal Mirage Dubai, responded to this review, 20 February 2014
Dear Guest,

Thank you very much for staying at One&Only Royal Mirage during the special occasion of your husband’s birthday and your wedding anniversary.

We are indeed delighted that you enjoyed our facilities and services provided by our team of dedicated members.

Rest assured, your kind compliments will be shared to all our team members, including the Pool, Beach and The Oriental Hammam.

We look forward to your return in not too distant future.

Kind regards
Management Team
One&Only Royal Mirage, Dubai.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Residence & Spa at One&Only Royal Mirage Dubai

Property: Residence & Spa at One&Only Royal Mirage Dubai
Address: Al Sufouh Road | Jumeirah Beach Road, Dubai 37252, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Dubai
#1 Top resorts Hotel in Dubai
#1 On the Beach Hotel in Dubai
#3 Family Hotel in Dubai
#7 Romantic Hotel in Dubai
#159 Business Hotel in Dubai
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Residence & Spa at One&Only Royal Mirage Dubai 5*
Number of rooms: 50
Official Description (provided by the hotel):
Residence & Spa is an intimate sanctuary for those who wish to indulge in the comforts of prosperity with its own private reception and Dining Room and Library exclusive to guests staying in any of the 48 rooms and suites or the free-standing beachfront Garden Villa.The Arabian-styled private residences, each cared for by a specifically-selected, dedicated team, house a retreat of 1 Garden Villa, 16 Suites and 32 Prestige Rooms. Spacious and created with the finest detailing, all are sea facing with private balcony or terrace, and the elegant Garden Villa also provides a luxurious and ornate environment within the most exclusive part of the resort.Within the elegant courtyard entrance of Residence & Spa, guests will find the Health and Beauty Institute, an oasis of relaxation featuring the One&Only Spa, Oriental Hammam, the Pedi:Mani:Cure Studio by Bastien Gonzalez and hair salon by Alexandre Zouari. ... more   less 
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Also Known As:
Residence&Spa At One And Only Royal Mirage Dubai
Residence&Spa At One&Only Royal Mirage Dubai Hotel Dubai
Residence Hotel Dubai
Residence Resort Dubai

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