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“Close to Airport”
Review of City Seasons Hotel

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City Seasons Hotel
Ranked #207 of 549 Hotels in Dubai
Certificate of Excellence
Secunderabad, India
1 review
“Close to Airport”
Reviewed 28 November 2012

Stayed in this hotel for 4 days. Overall experience was good. Rooms were spacious & clean. Close to airport & major shopping areas. Complimentary trip organized comes handy if you are tourist.
However some improvements can be still be made.
1. Furniture @ restaurant & reception not upto the range of 4 star.
2. Charged heavily on Phone bills - 150 Dhs for 10 mins ISD call.
3. Buffet breakfast variety not so attractive.
4. Service personnel @ Restaurants needs to be more polite.

  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Imran_Khan0611
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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397 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (81)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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English first
chennai
Level 5 Contributor
59 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 5 November 2012

I reached early morning and even then without hessitation they allowed me to check in and even offered complementary break fast. I jokingly said they are very generous and the receptionist replied that I cannot take my break fast next day morning due to my early morning flight. Room is Ok and clean. Hotel is very close to shopping mall and well connected. Staff are very helpful even at mid night.

  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank selvan_koilpillai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rangiora
Level 3 Contributor
11 reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 15 September 2012

Had a stop over here and agent suggested it. Rooms were OK but a little dated. Getting to the pool was problematic and didn't help that the hours were not stated anywhere.

Breakfast was included in the deal and as we got into Dubai at 6am we checked into our rooms and had breakfast and then used it again the next day. As they only checked for our room card, they were too concerned we were only there for one night.

Just down the road (walking distance) was a huge shopping centre so that retail therapy entertained the wife.

  • Stayed September 2012, travelled as a couple
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Helpful?
1 Thank ArtisanCafe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Invercargill, New Zealand
Level 5 Contributor
68 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 23 July 2012

We stayed one night, as a stop over on our way to Europe, and the hotel was booked as part of flight by the travel agent. Our room was spacious and clean. We used the gym and the (relatively small) pool for some exercise between the flights, both are good.

The hotel is very handy to the airport however the metro station is within walking distance also so it is not hard to get to town (although taxi is cheap and a good alternative if you can’t bear the heat walking to the station).

Staff was helpful and friendly and spoke good English. The self service breakfast was nice; apart from the usual selection of European and American breakfast foods it had also several local dishes which made for a nice change.

  • Stayed June 2012, travelled as a couple
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    • Cleanliness
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Helpful?
5 Thank Antipodean1111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tehran
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 July 2012

It is a clean, nice, well located hotel; however, it's elevators to swimming pool are programmed very bad and we spent too much time to reach to the pool.

The hotel was not able to provide our reserved rooms at the first night of our stay and they gave us a suit instead of two double rooms. I was very angry and they just said excuse me.

  • Stayed July 2012, travelled with family
    • Value
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Helpful?
Thank ehssan1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gold Coast Queensland.
Level 4 Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 10 July 2012

After spending quite some time checking out which would be the best located hotel in our chosen price range we settled on the City Seasons Hotel.

We were happy with the hotels location and accessibility to the wonderful rail transportation system that services Dubai. The hotel staff were friendly enough however language/ communication was a problem resulting in requests either being misunderstood or ignored.
The restaurant food offered was I believe below what a four star hotel should present for it's guests. The popular breakfast menue was restricted and unfortunately in many cases barely warm. Apart from the unpalatability of barely warm food, I feel that there is also the issue of bacteria.

With guest activities there was no "guest Activity" desk where you were able to arrange an activity of your choosing after comparing some of the many competing companies that were offering identical excursions etc. The Concerge was the contact person and it became clearly evident that there was a cosy relationship happening between one operator in particular and the concerge.

Due to time restraints we had to go with his chosen operator!

In all the hotel represented good value for money however certainly not up to the international four star standard.

Room Tip: When travelling to Dubai, really do your homework as there are a large number of competing hotels in...
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  • Stayed April 2012, travelled as a couple
    • Value
    • Location
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Helpful?
1 Thank kenmar1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colombo, Sri Lanka
Level 4 Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 4 June 2012

Purpose of visit - Roadshow to Sri Lankans living in the UAE

Our stay at the City seasons Hotel in Dubai came more as a default than a choice as it came recommended by the Sri Lanka Business Council. Though initially booked only fr the event, Dylan Aniff (GM) offered special room rates and asked us to stay at the hotel and also offered to arrange their sister hotel in Abu Dhabi fr us. So instead of organising 2 events, we organised only the one in DXB, with the arrangements being replicated by AD City Seasons under Dylan's instructions.

The event worked off in an excellent manner with Charo looking in to all arrangements and even helped us with setting up our own material. She stayed right through the event, served food and stayed with us till we had finished all repacking after the event and made sure the food stayed open fr us till we finished. Hats off to Dylan and Chef fr the excellent choice and planning on SL food which was commented on by many. Strange as it may sound, we had red rice, ross paan, pol sambola and ambul thiyal fr dinner alongside many others.... A splendid SL meal indeed.

Our Stay was almost like at home with Linyl, Cedric and the rest of front office crew making sure we were comfortable. Cedric is definitely the star of the front office, who manages to keep his smile in any condition and makes everyone feel at home. He even helped us wrap gifts...

Hats off to Thapa, we had a continued flow of coffee served with his ever so pleasant smile.

Such a show can be run only with effective leadership and guidance and backed by a good management team. Thank you once again to Dylan and his team in making our 8 day trip to DXB a ever so memorable one.

To everyone reading, this is an excellent hotel fr your stay in DXB, whether it be business or leisure as it is also in close proximity to the famous City Centre shopping mall. It is only 10 minutes to airport as well.

Last but not least, Thank you Dylan.

Room Tip: If yr travelling with family, ask fr the family suites...
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  • Stayed May 2012, travelled on business
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Helpful?
Thank Reyaz J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about City Seasons Hotel

Property: City Seasons Hotel
Address: Al Maktoum Rd | Airport Road, Dubai 182002, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #207 of 549 Hotels in Dubai
Price Range (Based on Average Rates): £
Hotel Class:4 star — City Seasons Hotel 4*
Number of rooms: 180
Official Description (provided by the hotel):
The City Seasons Hotel Dubai is a 4* deluxe hotel with 180 rooms, situated close to Deira City Centre Shopping and Entertainment Complex, minutes from the Dubai Metro, Dubai International Airport and the city’s main business and leisure centres. The City Seasons Hotel Dubai is situated close to Deira City Centre shopping mall and just minutes from the Dubai Metro, Dubai International Airport and the city's business and leisure districts. Dining and Entertainment With three great restaurants you don't need to venture far from the hotel for breakfast lunch or dinner. ... more   less 
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