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“Excellent location, comfortable stay” 4 of 5 bubbles
Review of City Seasons Hotel

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City Seasons Hotel
Ranked #203 of 544 Hotels in Dubai
Certificate of Excellence
Colombo, Sri Lanka
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Excellent location, comfortable stay”
4 of 5 bubbles Reviewed 21 June 2013

A bit of a step down since our last stay, but staff stepped up quickly when they realized we were repeat visits.

All staff are very nice, especially Omar, Bob and Magdy at the reception and Praveen, Anthony and Rapheal at the Concierge.

Good for both family stay as well as business. Very close to the City Center shopping mall and Airport. Taxi''s are easy to get and Masjid and Metro close by (less than 600 mtrs)

Breakfast needs improvement fr sure.

Overall, value for money for sure.

Room Tip: Take rooms of the upper floor, above 6th and facing the airport. Lovely views of Aircraft taking off...
See more room tips
  • Stayed June 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Reyaz J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HameedALAWI, General Manager at City Seasons Hotel, responded to this review, 10 November 2013
Dear Guest,

We thank you for your review & comments for the City Seasons Hotel Dubai.

We are glad that you were satisfied with the services & staff members of the hotel. We will certainly improve on the breakfast service.

We look forward to welcome you again at the City Seasons Hotel Dubai when the opportunity arises on your next visit to Dubai.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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357 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (73)
Date | Rating
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  • Chinese (Simplified) first
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  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Cairo, Egypt
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 21 June 2013

stayed 2 nights alone in this hotel in a business trip at the end of last April, and didnt regret as it was a very good choice, excellent location very close to Diera and the airport, very well maintained clean rooms, rates was really good and I didnt expect the hotel standards with what i paid, it is very good value of money, internet free.

didnt try their breakfast so cant comment on it, they have rooftop small good swiming pool.

the only negative point I faced is that check-in and check-out took almost 45mins and this was due to it was busy at that time, but honestly all the staff was excellent and helpful.

Room Tip: the standard rooms a adequate and nice.
See more room tips
  • Stayed April 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank Mo-hassan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HameedALAWI, General Manager at City Seasons Hotel, responded to this review, 10 November 2013
Dear Guest,

Thank you very much for your review & comments for the City Seasons Hotel Dubai.

I am glad that you were satisfied with the hotel services. we strive for good consistent hotel service.

Look forward to welcome you again at the City Seasons Hotel Dubai.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charleston, South Carolina
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 14 June 2013

I stayed for six nights. The staffs were friendly, professional and went out their way to be of service. I want to mention "Parveen" who was always greeted me with a smile, juice and saw fit to make sure I received the best attention.
Also, the shuttle driver "Deepak" was also kind, friendly, and professional and went out his way to see fit to my needs.
My room was cleaned daily and bed was comfortable. The bed didn’t have a flat sheet as accustomed. I didn’t ask for one as I thought that’s how it is.
I ate breakfast once and enjoyed it. It was plentiful and tasty.
The City Center Mall was 10 minute walk and the metro. I walked several times a day to these places and felt very safe.
My check-in was great and was greeted with friendly, professional staff members. Flt was delayed and I call the hotel and the driver arrived within 10 minutes.

I recommend this hotel.

  • Stayed June 2013, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank coffeemate123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HameedALAWI, General Manager at City Seasons Hotel, responded to this review, 11 November 2013
Dear Guest,

Thank you for choosing the City Seasons Hotel Dubai for your stay in Dubai in the United Arab Emirates.

Compliments are seldom and we appreciate your patronage and feedback.

We are delighted that we have met with your expectations and we look forward to your next visit to Dubai.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
sydney
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 13 June 2013

Stayed here for three nights on a recent trip to Europe. Picked up from airport by shuttle which was good and dropped off again on our way out. Staff were helpful and friendly. The room was large, comfortable bed and pillows, bathroom was clean. My husband did use the small gym and pool which was adequate. Wasn't noisy in our room so we slept well, the view wasn't the best of the carpark across the road, but it was just a stopover so didn't really matter that much. It is close to Deira City Shopping Mall and very close to airport but it is a bit dated and probably would'nt chose to stay there again.

  • Stayed May 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank coorie54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HameedALAWI, General Manager at City Seasons Hotel, responded to this review, 11 November 2013
Dear Guest,

Thank you for your review and comments for the City Seasons Hotel Dubai.

Glad that we met with your expectations. Our interest in the change over is under way and we will be happy when it's done to welcome you again at the City Seasons Hotel Dubai.

Once again, thank you very much.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
l'Etang-la-Ville
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 6 June 2013 via mobile

Some of the the comments on this hotel are not only untrue but also ridiculous (as is often the case on such travel reviews). I found this hotel to be beyond reproach, except for a silly name. It is very clean, professionally run and possessing amenities of a higher standard, considering the reasonable rates offered by the hotel. The staff was very courteous and helpful, many services were free of cost, like breakfast, Internet (excellent signal in the room) and a shuttle ride to the beach. The room service food was also of good quality and not more expensive than at nearby malls. Hotel is close to the airport, as many have observed, but also accessible to most places of interest by the excellent Dubai Metro system. For all these reasons the management of this hotel should be praised.

It is a disservice to denigrate a good product and discourage the public from benefitting from it.

Stayed June 2013, travelled on business
Helpful?
1 Thank Neverestnow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HameedALAWI, General Manager at City Seasons Hotel, responded to this review, 11 November 2013
Dear Guest,

Thank you very much for your review & comments for the City Seasons Hotel Dubai.

Compliments are seldom and we appreciate your appreciation to the services of this hotel.

We look forward to welcome you again at the City Seasons Hotel Dubai in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
53 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 bubbles Reviewed 1 June 2013

Stayed here once in 2010 and went back again this time. The location is just few minutes walk from deira city center (huge shopping mall) and metro. Deira is one of the oldest sides of dubai and close to the airport which is an advantage. There is not much noise from the nearby all-day-busy Etihad street nor from airplanes. The lobby is small with masked faced reception staff that never smiled. The check in was adequatley fast. I was guided to my room on the second floor. The room had wooden furniture which looked scratched. The carpet was stained. The bed was super king but firm for my liking. The electric oulets behid the TV where damaged and to solve that they placed a cheap extension with mutiple outlets which are nkw used for the water boiler and the mini bar. I relayed my observations to the reception staff and it fell on deaf ears. The bathroom is traditionally designed but stocked up with toiletries. The shower took a good 5 minutes to get hot water (what a waste of water). The AC worked well. The hotel provides free wireless Internet which was good. The gym is dated and I did not have time to check the swimming pool. I did not eat at the hotel (over priced) and simply ate at the nearby shopping mall. There is an underground parking for those with cars. Taxis can be called and there are plenty of them just few steps outside the hotel. In case of emergency there is a medical center 1 block away. All in all, good location but not much else.

  • Stayed May 2013
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Travelkit2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HameedALAWI, General Manager at City Seasons Hotel, responded to this review, 11 November 2013
Dear Guest,

Thank you for your review & comments for the City Seasons Hotel Dubai.

We appreciate your feedback. My apologies for not meeting your expectations. Certainly taking your points into consideration and working on them for rectifications with the departments.

Once again, thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Peterborough, United Kingdom
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 30 May 2013

i will surely recommend this hotel as there rooms are better and cleaner.
Hotel is far from city centre but if staying in deira side, this is better place as there is a deira mall just at 5 minutes walking distance, swimming pool at the top is great, had good fun ... also there is a small gym which is okayish.. breakfast served in the morning contains quite a variety ...overall this hotel is recommended.

Room Tip: Again try to book a room towards the road side for better view. Higher floor rooms recommended
See more room tips
  • Stayed June 2012, travelled solo
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Vishal G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HameedALAWI, General Manager at City Seasons Hotel, responded to this review, 11 November 2013
Dear Guest,

Thank you very much for your review & comments for the City Seasons Hotel Dubai.

Glad that we have met with your expectations. We strive to be consistent in good service.

We appreciate your patronage and look forward to welcome you again to the City Seasons Hotel Dubai.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about City Seasons Hotel

Property: City Seasons Hotel
Address: Al Maktoum Rd | Airport Road, Dubai 182002, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #203 of 544 Hotels in Dubai
Price Range (Based on Average Rates): £
Hotel Class:4 star — City Seasons Hotel 4*
Number of rooms: 180
Official Description (provided by the hotel):
The City Seasons Hotel Dubai is a 4* deluxe hotel with 180 rooms, situated close to Deira City Centre Shopping and Entertainment Complex, minutes from the Dubai Metro, Dubai International Airport and the city’s main business and leisure centres. The City Seasons Hotel Dubai is situated close to Deira City Centre shopping mall and just minutes from the Dubai Metro, Dubai International Airport and the city's business and leisure districts. Dining and Entertainment With three great restaurants you don't need to venture far from the hotel for breakfast lunch or dinner. ... more   less 
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