This hotel is still in the process of being built and is having regular teething problems. When I booked this middle of August, I was told the pool would be completed by end of August. It wasn't completed when I arrived middle-end of September. Considering the size of the hotel though, the pool and the lounge area would have been too small anyway.
The hotel is across the road from a beautiful quiet beach not far from the Palm. The hotel provided us with beach mats, towels and water. There were some waters sport activities going on a short walk away from the hotel too, for those feeling a bit more adventurous.
The hotel is also at the end of the JBR walk, there are lots of restaurants to eat in to suit every occasion and every budget. The marina is also a short walk away.
The hotel is lovely and spacious inside. The staff were incredibly friendly and helpful and the breakfast was nice and had lots of variety. There was also a choice of pork sausages and bacon!
This is a new hotel though and during our short stay we never actually managed to sleep through the night once. We were inundated with phone calls from reception every night and every silly hour of the morning. This turned out to be due to a phone issue where anyone on the 31st floor being called, transferred through to our room! This was then followed at 0230 on our last night by the hot water tank on the 32nd floor bursting and our floor being completed flooded with boiling hot water, followed by a 3 hour commotion as they tried to stop it and clean it all up as we were stuck in our rooms forming flood barriers out of towels and dressing gowns.
The hotel did an amazing job though, by lunch time the next day you wouldn't have known there had been that much of a flood.
Saying all this, it really wasn't all negatives - one day I expect I'll laugh at the lack of sleep! We had arrived for our anniversary and the hotel upgraded us to a better room, we had a beautiful view of the beach and the palm and we were given cake and fruit on arrival from the hotel too. The staff did everything they could to help us and remember small details to give you that personal feel to the hotel.
I would book this hotel again. It was in a lovely location and at the end of the busy JBR and was a nice quiet part of the beach resort, but close enough to walk to anywhere else you wanted to go to.
I would advise you if you are reading this and you are looking for a hotel with a lovely pool to sit around in the Dubai sunshine, then this is not the hotel for you. The pool and the pool area, although not open as of Sept 2010, were very small for the size of the hotel.
- Official Description (provided by the hotel):
- Luxury beachfront hotel combining French spirit with Dubai's most appealing features: waterfront location, sea-view and direct access to The Walk, the city's stylish beachside promenade and outdoor shopping area. 35 Minutes from Dubai International Airport, close to Dubai Media City, Jebel Ali Free Zone, two of Dubai's biggest shopping malls, and three prestigious golf clubs. Leisure facilities: Beauty Salon, Infini-pool, Health Club, Sauna and Steam room. One restaurant and three lounges present truly international flavors. A dedicated Inspired Meetings team meets the needs of business travellers. Free wi-fi and a separate meetings floor ensure a satisfactory business operation. ... more less
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- Also Known As:
- Sofitel Dubai Jumeirah Beach Hotel Dubai