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“Great Choice”
Review of Conrad Dubai

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Conrad Dubai
Ranked #110 of 561 Hotels in Dubai
Reviewed 14 May 2014

We traveled to Dubai May 3-5. What a great experience. The hotel was well appointed from the room, spa, gym and lobby. Recommend upgrading to the Concierge pkg. It's a great value, food and the staff was amazing. The staff in the entire hotel were excellent. Recommend the airport concierge service with car service. They moved us through Passport Control and got our luggage to the car.

Room Tip: Corner room was excellent. Felt like the room was a bit bigger. If they have a package that includes...
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  • Stayed: May 2014, travelled with friends
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1  Thank kymoore2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Khaled_Matar, Manager at Conrad Dubai, responded to this reviewResponded 18 May 2014

Dear Kymoore,

Thank you so much for your TripAdvisor review. We are very happy to hear that you enjoyed your stay with us this May.

We are happy to hear that you enjoyed the Spa, Gym and the room. We are also very happy to hear that the service was of the luxury standard we aim for. We are also happy that you had a chance to experience the upgrade and the airport concierge service.

We hope to welcome you back again very soon to Conrad Dubai.

Best Regards,
Conrad Dubai

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2,251 - 2,257 of 3,100 reviews

Reviewed 14 May 2014

On the paper, one of the best business hotels in Dubai. You pay a hefty price for it, so you expect perfection at all levels. But you are disappointed by many small things: the check in takes ages, they have you pay the wifi in the room, they are difficult for any changes, in a nutshell you feel like you are in a special place, the staff knows it and is arrogant. The restaurant Cave has a service issue, after one hour waiting time, my colleague finally gets his steak... Of course, the design is great, the rooms are large and have all amenities you expect..., but they could do so much better to make you feel special.

  • Stayed: May 2014, travelled on business
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Thank PhilPogg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Khaled_Matar, Manager at Conrad Dubai, responded to this reviewResponded 18 May 2014

Dear Phil,

Thank you very much for taking the time to review us on TripAdvisor, We appreciate your feedback regarding your stay with us, and sorry to hear that you faced so many inconveniences.

We are currently looking into why your check-in took longer than our usual efficient service, and will insure that this situation does not reoccur.

With regards to WiFi, please note that free WiFi is available in all public areas of the hotel and for Gold & Diamond HHonors members.

We can assure you that we aim for the full comfort of our guests, and that the service you described is not representative of our vocation.

We hope to welcome you back very soon to Conrad Dubai for a better experience.

Best Regards,
Conrad Dubai

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Reviewed 14 May 2014

My stay at the Conrad was excellent, they were able to facilitate my every need in a speedy and friendly manner. The staff at their pool side bar, Puro Beach, were exceptional. I was on a short weekend break and they made my stay as luxurious and comfortable as possible.

  • Stayed: May 2014, travelled solo
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Review collected in partnership with Conrad Hotels & Resorts
1  Thank Alexander H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Khaled_Matar, Manager at Conrad Dubai, responded to this reviewResponded 18 May 2014

Dear Alexander,

Thank you very much for taking the time to review us on Conrad Dubai. We are pleased to hear that your stay with us was excellent!

We are very happy to hear that you were happy with the service particularly at Purobeach Urban Oasis Dubai. We are happy to have made your stay with us luxurious and hope to welcome you back very soon.

Best Regards,
Conrad Dubai

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Reviewed 13 May 2014

The Conrad Dubai is one o Conrad Dubai is one of the best hotels in Dubai, as regular traveler there. It has a unique high set of service and quality standards that rarely would be found in other destitations.

  • Stayed: May 2014
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2  Thank khalid1991
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Khaled_Matar, Manager at Conrad Dubai, responded to this reviewResponded 18 May 2014

Dear Khalid,

We really appreciate your kind TripAdvisor review. As a regular guest we are very happy to hear that the hotel and service standard is of the luxury level we aim for.

We look forward to welcoming you back to Conrad Dubai very soon.

Best Regards,
Conrad Dubai

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Reviewed 13 May 2014

Grand lobby and an excellent atrium, makes this hotel stunning. The rooms are lovely too. On the busiest street of this city, an amazing property with excellent staff. Well done.
Suggest take aroom on the highest possible floors overlooking shk zayed road, and see the conctant stream of cars. Looks like a video game from up there

  • Stayed: May 2014, travelled on business
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1  Thank MosheKohli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Khaled_Matar, Manager at Conrad Dubai, responded to this reviewResponded 18 May 2014

Dear Moshe,

Thank you for taking the time to review us on TripAdvisor. We are delighted to hear that you found the hotel "stunning", and that you found the service and rooms of the luxury level we aim for.

We look forward to the chance of welcoming you back very soon to Conrad Dubai.

Best Regards,
Conrad Dubai

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Reviewed 13 May 2014

the hotel has a superb location, clean rooms very good, sensational room facilities, breakfast very varied and tasty, very nice pool, the staff very good and helpful, the hotel has a very good spa and disco

  • Stayed: May 2014, travelled on business
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Review collected in partnership with Conrad Hotels & Resorts
Thank Darek M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Khaled_Matar, Manager at Conrad Dubai, responded to this reviewResponded 18 May 2014

Dear Darek,

Thank you so much for your TripAdvisor review. We are very happy that you enjoyed your experience at Conrad Dubai.

We are pleased to hear that in particular you enjoyed the location, rooms and room facilities as well as the service. We are also happy to hear that you had the chance to experience some of our Food & Beverage venues such as Purobeach Urban Oasis.

We hope to welcome you back very soon to Conrad Dubai!

Best Regards,
Conrad Dubai

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Reviewed 11 May 2014

My husband, daughter, and I stayed in an executive suite for four nights at the end of April. It was our first trip to Dubai and we loved the Conrad. It was centrally located - easy to get to/from the airport and to all other sights. Kudos to the team that designed and decorated this hotel. It is so tastefully done - every fabric, every finish, every material chosen is absolutely perfect - it is so aesthetically pleasing. The staff is so well trained and eager to meet any client request. We arrived on an overnight flight so we were exhausted (Rome-Heathrow-Dubai) - we were warmly greeted and immediately taken to the Executive Lounge to check in - within minutes of our arrival upstairs we were served breakfast - all this before we had even checked in. Our suite was lovely. I strongly recommend booking rooms with access to the Executive Lounge - the perks associated with it are well worth it. The staff assigned to the Lounge are first rate. We had lunch by the pool - PuroBeach - the ambience was just perfect and the food delicious. We also had dinner in the Latin-themed restaurant, Izel, it is beautiful and dinner was exquisite. I plan to return to the Conrad when I visit Dubai in the future.

  • Stayed: April 2014, travelled with family
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1  Thank EMLS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Khaled_Matar, Manager at Conrad Dubai, responded to this reviewResponded 13 May 2014

Dear EMLS,

Thank you so much for taking the time to review us on TripAdvisor. We really appreciate the kind review and appreciate all the positive comments.

Firstly we are pleased that you found the location so convenient for you and your family. We are also very happy to hear that you found the hotel design of the luxury level we aimed for.

We are also very delighted to hear that you enjoyed the service and that this was reflected in the check-in process, and that we were able to accommodate you fully after your long journey.

We are also very happy to hear that you had the chance to experience some of our food and beverage venues, in particular Purobeach Urban Oasis and IZEL.

We hope to welcome you back very soon to Conrad Dubai for another delightful stay.

Best Regards,
Conrad Dubai

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Conrad Dubai

Address: Sheikh Zayed Road | 308 Road, 49, Dubai, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#22 Romantic Hotel in Dubai
#70 Spa Hotel in Dubai
#98 Luxury Hotel in Dubai
Price Range: £115 - £515 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Conrad Dubai 5*
Number of rooms: 555
Official Description (provided by the hotel):
Conrad Dubai in the United Arab Emirates is an incredible destination of choice for today’s smart luxury traveller. Located conveniently located in the hub of Dubai’s commercial centre on Sheikh Zayed Road, the property is a stylish city haven within close proximity to Dubai’s international financial and convention centre, one of the world’s fastest growing airport and world-class shopping destinations. The 555-room property is the perfect celebration of one of the world's favourite luxury cities and boasts locally inspired international design and tailor-made services to help each guest feel connected to their surroundings. ... more   less 
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Also Known As:
Conrad Dubai Hotel Dubai

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