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“Frequent Stay at Conrad Dubai”
Review of Conrad Dubai

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Conrad Dubai
Ranked #110 of 564 Hotels in Dubai
Reviewed 16 May 2014

I first visited gthe Conrad 3 weeks after it openend in October 2013 & have been back 3 times since. Each visit is a truly outstanding experience & I'm blown away by the customer service & friendliness/helpfulness of the staff at all levels throughout the hotel. Clearly, they are a highly motovated team with a common aim to serve the customer.
The facilities are first class & the Pura Beach (hotel pool) with it's constant waterfall gives you the impression of being far outside the hustle & bustle of down town Dubai.
Restaurants are good, although menu in Barollo Italian restaurant could do with a broader offer & more freequent change -- and despite this small niggle, I highly recommend anyone to stay at the Conrad! First Class expoerienced!

Room Tip: Ask for a seaside room as it's a Great view!
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  • Stayed: April 2014, travelled on business
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Thank Mike L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Khaled_Matar, Manager at Conrad Dubai, responded to this reviewResponded 18 May 2014

Dear Mike,

Thank you so much for your review on TripAdvisor. We are very happy to hear that you are a regular guest, and have enjoyed our service over the last 3 visits. We must agree with you, our team is highly motivated, and eager to provide the luxury service Conrad Hotels are known for.

We are very happy that you also had the chance to experience our amazing Food & Beverage venues, and that you particularly enjoyed Purobeach Urban Oasis.

We have taken your comment regarding Ballaro on board, and will be looking into how to improve this.

We look forward to welcoming you back to Conrad Dubai very soon.

Best Regards,
Conrad Dubai

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2,331 - 2,337 of 3,205 reviews

Reviewed 15 May 2014

Bit expensive, but services are very good and staff are extremely nice and professional. Very good location, and close to a lot of attractions like Dubai Mall, Burj Khalifa. Metro is right opposite. Mulitple Bars and got a lot of international selection. Bit pricey though....

  • Stayed: May 2014, travelled on business
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Review collected in partnership with Conrad Hotels & Resorts
Thank senthilvelann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Khaled_Matar, Manager at Conrad Dubai, responded to this reviewResponded 18 May 2014

Dear senthilvelann,

Thank you very much for your review on TripAdvisor. We are very happy to hear that you enjoyed your overall experience at Conrad Dubai and found the service and location so convenient.

Please note that you can make the most of our sparkling summer offer when you book your summer break now at Conrad Dubai and save up to 33%.

We hope to welcome you back very soon to Conrad Dubai.

Best Regards,
Conrad Dubai

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Reviewed 15 May 2014

The hotel facilities are extraordinary. Take the gym, spa, pool, business centre, restaurants, etc., all are excellent (actually, you can perfectly remain at the hotel facilities during your stay in Dubai, unless you want to go site seeing or shopping, as it has everything you need). The World Trade Centre overground station is right at its door step. Other than the buildings, the area where it is located is just OK.
My room was on a corner on floor 38. Very good size, design, condition and comfortable. The bathroom was outstanding. Views were fine.
Was an excellent option for business purposes.

Stayed: May 2014, travelled on business
1  Thank Madrid-Spain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Khaled_Matar, Manager at Conrad Dubai, responded to this reviewResponded 18 May 2014

Dear Madrid-Spain

Thank you very much for your kind review on TripAdvisor!

We are very happy to hear that you enjoyed your stay so much, and all the in-house facilities such as the Food & Beverage venues, Gym, Spa, Business centre and Purobeach Urban Oasis Dubai. We are also delighted to hear that you found our location so convenient for your stay.

We appreciate your comments regarding the room, and happy to hear that you found the room to be of the luxury level we aim for. We look forward to the opportunity of welcoming you back to Conrad Dubai very soon!

Best Regards,
Conrad Dubai

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Reviewed 14 May 2014

We traveled to Dubai May 3-5. What a great experience. The hotel was well appointed from the room, spa, gym and lobby. Recommend upgrading to the Concierge pkg. It's a great value, food and the staff was amazing. The staff in the entire hotel were excellent. Recommend the airport concierge service with car service. They moved us through Passport Control and got our luggage to the car.

Room Tip: Corner room was excellent. Felt like the room was a bit bigger. If they have a package that includes...
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  • Stayed: May 2014, travelled with friends
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1  Thank kymoore2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Khaled_Matar, Manager at Conrad Dubai, responded to this reviewResponded 18 May 2014

Dear Kymoore,

Thank you so much for your TripAdvisor review. We are very happy to hear that you enjoyed your stay with us this May.

We are happy to hear that you enjoyed the Spa, Gym and the room. We are also very happy to hear that the service was of the luxury standard we aim for. We are also happy that you had a chance to experience the upgrade and the airport concierge service.

We hope to welcome you back again very soon to Conrad Dubai.

Best Regards,
Conrad Dubai

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Reviewed 14 May 2014

On the paper, one of the best business hotels in Dubai. You pay a hefty price for it, so you expect perfection at all levels. But you are disappointed by many small things: the check in takes ages, they have you pay the wifi in the room, they are difficult for any changes, in a nutshell you feel like you are in a special place, the staff knows it and is arrogant. The restaurant Cave has a service issue, after one hour waiting time, my colleague finally gets his steak... Of course, the design is great, the rooms are large and have all amenities you expect..., but they could do so much better to make you feel special.

  • Stayed: May 2014, travelled on business
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Thank PhilPogg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Khaled_Matar, Manager at Conrad Dubai, responded to this reviewResponded 18 May 2014

Dear Phil,

Thank you very much for taking the time to review us on TripAdvisor, We appreciate your feedback regarding your stay with us, and sorry to hear that you faced so many inconveniences.

We are currently looking into why your check-in took longer than our usual efficient service, and will insure that this situation does not reoccur.

With regards to WiFi, please note that free WiFi is available in all public areas of the hotel and for Gold & Diamond HHonors members.

We can assure you that we aim for the full comfort of our guests, and that the service you described is not representative of our vocation.

We hope to welcome you back very soon to Conrad Dubai for a better experience.

Best Regards,
Conrad Dubai

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Reviewed 14 May 2014

My stay at the Conrad was excellent, they were able to facilitate my every need in a speedy and friendly manner. The staff at their pool side bar, Puro Beach, were exceptional. I was on a short weekend break and they made my stay as luxurious and comfortable as possible.

  • Stayed: May 2014, travelled solo
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Review collected in partnership with Conrad Hotels & Resorts
1  Thank Alexander H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Khaled_Matar, Manager at Conrad Dubai, responded to this reviewResponded 18 May 2014

Dear Alexander,

Thank you very much for taking the time to review us on Conrad Dubai. We are pleased to hear that your stay with us was excellent!

We are very happy to hear that you were happy with the service particularly at Purobeach Urban Oasis Dubai. We are happy to have made your stay with us luxurious and hope to welcome you back very soon.

Best Regards,
Conrad Dubai

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Reviewed 13 May 2014

The Conrad Dubai is one o Conrad Dubai is one of the best hotels in Dubai, as regular traveler there. It has a unique high set of service and quality standards that rarely would be found in other destitations.

  • Stayed: May 2014
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2  Thank khalid1991
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Khaled_Matar, Manager at Conrad Dubai, responded to this reviewResponded 18 May 2014

Dear Khalid,

We really appreciate your kind TripAdvisor review. As a regular guest we are very happy to hear that the hotel and service standard is of the luxury level we aim for.

We look forward to welcoming you back to Conrad Dubai very soon.

Best Regards,
Conrad Dubai

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Additional Information about Conrad Dubai

Address: Sheikh Zayed Road | 308 Road, 49, Dubai, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#22 Romantic Hotel in Dubai
#70 Spa Hotel in Dubai
#98 Luxury Hotel in Dubai
Price Range: £113 - £561 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Conrad Dubai 5*
Number of rooms: 555
Official Description (provided by the hotel):
Conrad Dubai in the United Arab Emirates is an incredible destination of choice for today’s smart luxury traveller. Located conveniently located in the hub of Dubai’s commercial centre on Sheikh Zayed Road, the property is a stylish city haven within close proximity to Dubai’s international financial and convention centre, one of the world’s fastest growing airport and world-class shopping destinations. The 555-room property is the perfect celebration of one of the world's favourite luxury cities and boasts locally inspired international design and tailor-made services to help each guest feel connected to their surroundings. ... more   less 
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Also Known As:
Conrad Dubai Hotel Dubai

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