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“Short visit to dubai”
Review of Mercure Gold Hotel

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Mercure Gold Hotel
Ranked #197 of 546 Hotels in Dubai
Certificate of Excellence
Level 3 Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Short visit to dubai”
Reviewed 2 June 2014

Hotel is excellent. Staff are great and always on hand to help. I liked the rooftop pool which is so refreshing in 40c heat. I will return here again for my next visit to Dubai. Thanks to all the staff especially George on reception for being so kind and hospitable.

Helpful?
Thank paulhos
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
MGHD, Manager at Mercure Gold Hotel, responded to this review, 30 June 2014
Dear paulhos,

Thank you for posting your review on Trip Advisor after your visit to Mercure gold Hotel, Dubai.

We sincerely await the opportunity to welcome you once again.

With kind regards,

Franck Pastoret
Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (113)
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English first
Al Khobar, Saudi Arabia
Level 5 Contributor
65 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 30 May 2014 via mobile

The hotel is pretty nice with an average breakfast. The room and bathroom are small, to be a 4*, but clean. The personnel is very nice and always available. I made a mistake with the bill (I forgot that I've redeemed some accorhotel points) and they remediate very fast and after I left. There is a very useful hotel bus that bring you to the must-to-see places.

Stayed April 2014, travelled solo
Helpful?
1 Thank Max B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGHD, General Manager at Mercure Gold Hotel, responded to this review, 2 June 2014
Dear Max B,

We appreciate the time you have dedicated providing the feedback on Trip advisor.

We are pleased to know that you have enjoyed your stay at Mercure Gold Hotel, Dubai. Your feedback helps us to enhance our services.

We look forward to welcome you back during your next visit to Dubai.

With kind regards,

S. Drewitz
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cairo, Egypt
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 May 2014

the hotel is very nice and clear , and all the staff are very helpfully and honest
location also is very good and close to the beach and they have shuttle base to pick u and drop u off 2 times per day and also for dubai mall.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank hana-hosniy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGHD, General Manager at Mercure Gold Hotel, responded to this review, 2 June 2014
Dear hana-hosniy,

Greetings from Mercure Gold Hotel.

We would like to thank you for choosing our hotel as your accommodation during your recent visit to Dubai and providing the kind feedback on trip advisor.

It would be our pleasure to welcome you again at Mercure Gold Hotel.

With kind regards,

S. Drewitz
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 May 2014 via mobile

The hotel is situated in Bur Dubau which is quite a bit off Jumeirah however the offer a shuttke once a day.

The rooms are very pleasant and clean with more than enough space. However, they leave chocolate bars and chrisps which are chargeable next to the mini bar so be careful.

The hotel has a nice outdoor seating area near the front entrance which is nice in the evening for a drink or smoke. The lobby has wifi which is very slow and in the rooms it is hopeless which is quite irritating.

The pool is very small and had limited sun beds and the pool attendant is a bit aggresive when you try and take the towel into the gym showers downstairs, he actually followed us downstairs to tell us.

The spa is nice but very quiet and the prices are okay, if you are a man then be sure that they will offer you extra services during the massage.

The cigar bar in the hotel lobby is very dated and not very pleasant at all. Coukd definitely do with a bit more sophistication.

The breakfast is good with a decent range of food however i have had a lot better in Dubai previously in similar star hotels.

Overall very cheap and of pretty decent standard.

Stayed March 2014, travelled with friends
Helpful?
1 Thank Abu R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGHD, General Manager at Mercure Gold Hotel, responded to this review, 2 June 2014
Dear Abu R,

Thank you for taking your valuable time to provide detailed review on Trip advisor following you recent stay with us.
We are pleased to read that you enjoyed the stay with us overall. In regards to the bar, the theme has changed a while ago as cigars are no longer allowed which is appreciated by most guests.
The Liquid Lounge provides live music by an international duo six nights a week and shows as well live football on screens.

We are looking forward to welcoming you back again in the not too distant future.

With warm regards,

S. Drewitz
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bucharest, Romania
Level 4 Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 19 May 2014

Mercure Gold Hotel is more than you expect. You feel pampered and respected. Checkin fast, spacious and clean room and bathroom. Very comfortable bed, breakfast tasty and varied cuisine: continental, english, hindy and traditional food. There are two restaurants with very tasty food and friendly staff. Every day I get free drinking water in the room. Pool small but cozy. The hotel is close to Jumeirah public beach, 10 minutes by bus 8. Bus stops 20 meters away. The same bus arrives in 30 minutes at the Burj al Arab. Hotel provides free transportation to and from the public beach in Jumeirah and Dubai Mall. The hotel is quite far from the subway, 10 minutes by taxi and costs 12 dirhams ( $ 4 ). The only slightly bad thing is that the taxi drivers outside the hotel are illegal . Manager should handle this. Otherwise, thanks for a dream vacation.

If you decided to visit Dubai, consider the following:
- to stop the bus, you should make a sign to the driver
- the transportation card must be validated twice. When you are in the bus and before you get out the bus
- the transportation card can be bought only by metro station
- week-end days are Friday and Saturday

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Plutox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGHD, General Manager at Mercure Gold Hotel, responded to this review, 21 May 2014
Dear Plutox,

We thank you very much for your detailed and kind review about your recent stay at Mercure Gold Hotel. We truly appreciate recommending us to other travelers.

We look forward to welcoming you back soon.

With kind regards,

S. Drewitz
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mercure Gold Hotel

Property: Mercure Gold Hotel
Address: Mercure Gold Hotel Al Mina Rd | PO Box 66431, Dubai, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #197 of 546 Hotels in Dubai
Price Range (Based on Average Rates): £
Hotel Class:4 star — Mercure Gold Hotel 4*
Number of rooms: 184
Reservation Options:
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