Staff polite, but clueless, wanted to speak with manager, always hidden. No clue of customer service.
Rooms are decents, but much more could be done to make it nice or just clean!
much better product across the street.
455
149
34
18
12
Shani R
London, England, United KingdomThe staff make these apartments a 4 star not the facilities
Review of Chelsea Gardens Hotel Apartments
Reviewed 14 Nov 2012
I can't hold back here. These apartments are about 10 minutes away from the beach, located nearish to the Ibn Battuta Mall. The nearest Metro is about 10 minutes quick walk so you're best to cab. It does however offer decent value for money if you know this up front. There is a restaurant and a gym and a few fast food type places around, but you'll need to rely on taxis to get to the more tourist place.
Having said this.... the staff are wonderful, friendly and welcoming. We were always greeted with huge smiles and asked how we were. The price point for this hotel should indicate what you are getting. It's simple but I would say it's better than basic and is only 15AED in a taxi to the beach.
Date of stay: November 2012Having said this.... the staff are wonderful, friendly and welcoming. We were always greeted with huge smiles and asked how we were. The price point for this hotel should indicate what you are getting. It's simple but I would say it's better than basic and is only 15AED in a taxi to the beach.
Room Tip: Specify non smoking.... they have a whole floor that is for smoking guests so if you don't...
Trip type: Travelled with friendsValue
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SKF976
Emirate of Abu Dhabi, United Arab Emirates
149
Date of stay: June 2012
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lulu39Wemb
Wembley, United Kingdom
66
stayed here with kids on a cheap 4 night stay. had to use cab to go everywhere but easy and cheap just walk out of the hotel and hail one on the road or get the staff to call one. lovely apartments but unable to use balcony due to dust and noise from construction somewhere near by even though we could not see it. would have been better if there was a pool. staff are polite.Would say this hotel is mainly used for business trips. good base if you have lots of activities to do on your trip.
Date of stay: August 2011
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Mini-breaker
Oxford
2252
via mobile 
Very polite and friendly staff on reception. The hotel is near to Jebel Ali hence the reason for my stay. It was functional but a little depressing. In an uninspiring area. Definately not a tourist hotel.
I asked for a wake up call and didn't get one. I booked an airport transfer and it didn't arrive I was told to take a cab.
The omelette was nice at breakfast.
The room wasn't very clean and the air con was so incredibly loud I couldn't sleep. So I switched it off and it was too hot to sleep. I got around 4hrs sleep in total.
It served a purpose but I wouldn't return.
Date of stay: May 2012
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Naaman40
Dubai, United Arab Emirates
2820
I stayed in this hotel for work and was very pleased with the service offered, even though the company paid for my stay and extras. A good hotel if you want peace and quiet and don't mind a long journey to the attractions of Dubai.
The staff were very pleasant and helpful, the laundry service was fast and exactly what is advertised. Gym was very basic but adequate. No Pool.
The location of the hotel is well out of the way of the main city and therefore a big dissapointment, nearest bar is the Jebel Ali club which is a good stretch of the legs or 12D in a taxi.
Date of stay: March 2012
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RamCheALB, Group Operations Director at Chelsea Gardens Hotel Apartments, responded to this reviewResponded 8 April 2012
Greetings from Chelsea Gardens Hotel Apartments!
We are happy to know that your experience during your stay in our property has been satisfying for you. Every guest feedback is important to us and just knowing that you took the time to share your thoughts, and that they are good ones, are more than enough for us to continue rendering good service.
Thank you for your time and comments. We hope to see you once again in Chelsea Gardens.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bunaif
Dhahran, Saudi Arabia
42
The staff of this hotel and the manger were professional and friendly. The hotel is clean and close to shopping area
Room tip: clean hotel for shopping
Date of stay: September 2011
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RamCheALB, Group Operations Director at Chelsea Gardens Hotel Apartments, responded to this reviewResponded 3 March 2012
Warm greetings from Chelsea Gardens Hotel Apartments!
We wish to thank you for your time in posting your feedbacks. We remain committed to giving you quality service at all times.
We look forward to see you again in Chelsea Gardens.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC