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Holiday Inn Bur Dubai - Embassy District
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Reviews (774)
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Reviewed 1 May 2014

Stayed here between 22nd and 27th April. Great Hotel one of the best HI's we've been in. All the staff were very attentive and we received great service. Platinum members ugraded no bother to third floor. Nice big room at the front of the hotel. Roof top pool was a great asset. Hotel is close to metro service and a few shops and the Burjuman Mall..
Meals very good with a good variety and well cooked. Helena, the customer service ambassador arranged the hotel shuttle bus for our return to the airport. A very nice touch, we thought. A great hotel and we will stop here again on our return to Dubai.

Room Tip: Third Floor
  • Stayed: April 2014, travelled with family
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2  Thank Johnnie999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark A, General Manager at Holiday Inn Bur Dubai - Embassy District, responded to this reviewResponded 25 May 2014

Dear Johnnie999,

Many thanks for taking the time to write to us to let us know about your recent stay at the Holiday Inn Bur Dubai-Embassy District, nothing pleases more than to have such a loyal guest like you.

Your feedback is very important to us, and it will be shared with the entire staff so we can keep focusing what's matter to us which is delivering great service and product.

We look forward to welcoming you back at your second home the Holiday Inn Bur Dubai-Embassy District in the near future.

Truly yours,

Mark A. Allaf
General Manager
Holiday Inn Bur Dubai - Embassy District

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 April 2014

I stayed at this Holiday twice in the last month while in Dubai on business. Overall, I was quite pleased: my room was large and had all the amenities, housekeeping was efficient, and the morning breakfast buffet was quite good. The hotel features several nightclubs for your evening entertainment (an Irish bar, an Arabian lounge, a bangla bar, etc.) if you are so inclined. If not, don’t worry, the soundproofing was quite good, no disturbances at all.

But the main reason for my positive review is the staff – I had numerous interactions with the front desk, bellman, concierge, breakfast buffet team, spa, etc. during my stay and was pleased at how genuinely helpful everyone was. I never felt like I was taking up too much time or being an inconvenience. This is no small thing when you are traveling abroad.

I liked the location, it is within walking distance of the Bastakiya historic district, Dubai Museum and tourist souk. From there one can take a boat across the creek to the spice souk, gold souk, etc. Or one can make a right turn out the front door of the hotel and be at the Bur Juman subway stop in five minutes. And from there you can access the rest of Dubai quite easily. Finally, the Ghubaiba bus station is in Bur Dubai, a short taxi ride away if one wants to catch the express bus to Abu Dhabi or other parts of the Emirates. The only downside is that there are not the many places to eat in the immediate two blocks around the property, just a fast food style places. But in terms of amenities there is a convenience store, pharmacy and grocery just across the street.

I will probably be back in Dubai for work later this year and will stay here again.

  • Stayed: April 2014, travelled on business
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2  Thank Flat_Planet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark A, General Manager at Holiday Inn Bur Dubai - Embassy District, responded to this reviewResponded 25 May 2014

Dear Flat_Planet,

Many thanks for taking the time to write to us to let us know about your recent stay at the Holiday Inn Bur Dubai-Embassy District, nothing pleases more than to have such a loyal guest like you.

Your feedback is very important to us, and it will be shared with the entire staff so we can keep focusing what's matter to us which is delivering great service and product.

We look forward to welcoming you back at your second home the Holiday Inn Bur Dubai-Embassy District in the near future.

Truly yours,

Mark A. Allaf
General Manager
Holiday Inn Bur Dubai - Embassy District

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 April 2014

I've been staying at this place over the last 6 months. I come to UAE regularly for work (3-4 times a month) and have never questioned the service nor the quality of this hotel.

Added bonus being a platinum member, I got 'bumped' into the exec suites.

Great location/service/staff! Keep up the good work

  • Stayed: April 2014, travelled on business
    • Value
    • Location
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Thank Bav C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark A, General Manager at Holiday Inn Bur Dubai - Embassy District, responded to this reviewResponded 25 May 2014

Dear Bav C,

Many thanks for taking the time to write to us to let us know about your recent stay at the Holiday Inn Bur Dubai-Embassy District, nothing pleases more than to have such a loyal guest like you.

Your feedback is very important to us, and it will be shared with the entire staff so we can keep focusing what's matter to us which is delivering great service and product.

We look forward to welcoming you back at your second home the Holiday Inn Bur Dubai-Embassy District in the near future.

Truly yours,

Mark A. Allaf
General Manager
Holiday Inn Bur Dubai - Embassy District

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 April 2014 via mobile

I stayed for 6days and 5 night for official purpose and stayed in hotel most of the time.
This hotel is amazing in all the possible ways. The staff is a big assert of the Hotel. The food is really very nice. Metro station is close by, one can easily reach to the length & breath of the city.

But, finding a cab is trouble sometime...

Stayed: April 2014, travelled on business
1  Thank Pushkin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark A, General Manager at Holiday Inn Bur Dubai - Embassy District, responded to this reviewResponded 28 April 2014

Dear Pushkin S,

Many thanks for taking the time to write to us to let us know about your recent stay at the Holiday Inn Bur Dubai-Embassy District, nothing pleases more than to have such a loyal guest like you.

Your feedback is very important to us, and it will be shared with the entire staff so we can keep focusing what's matter to us which is delivering great service and product.

We look forward to welcoming you back at your second home the Holiday Inn Bur Dubai-Embassy District in the near future.

Truly yours,

Mark A. Allaf
General Manager
Holiday Inn Bur Dubai - Embassy District

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 April 2014

This hotel is all you need on a family trip to Dubai.
Its well located, within 300 meters of a metro station.
Rooms as spacious and very clean.
Breakfast is very good.
We stayed there in January 2014 and were not bothered by noise or any of the other complains I read on this site.
Staff was very courteous and helpful.
The money we saved by choosing this great hotel was well spent touring Dubai.
In case needed, the hotel will provide directions (walking distance) to an useful and not expensive laundry service.

  • Stayed: January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Tripadvfan12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark A, General Manager at Holiday Inn Bur Dubai - Embassy District, responded to this reviewResponded 28 April 2014

Dear Tripadvfan12,

Many thanks for taking the time to write to us to let us know about your recent stay at the Holiday Inn Bur Dubai-Embassy District, nothing pleases more than to have such a loyal guest like you.

Your feedback is very important to us, and it will be shared with the entire staff so we can keep focusing what's matter to us which is delivering great service and product.

We look forward to welcoming you back at your second home the Holiday Inn Bur Dubai-Embassy District in the near future.

Truly yours,

Mark A. Allaf
General Manager
Holiday Inn Bur Dubai - Embassy District

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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