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“A good budget hotel in Dubai”

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Citymax Hotels Bur Dubai
Ranked #177 of 554 Hotels in Dubai
Certificate of Excellence
Reviewed 19 November 2013

It was a good experience with citymax hotel.
Not very far from the nearest metro. Walking could take 15 min.
Internet was free (wired). For wireless you need to pay.
Room was excellent. Breakfast was also nice.
Bus service is really good in Dubai so you don't need to rely on taxi's all the time.

  • Stayed: May 2013, travelled on business
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1  Thank Rohit S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,318 - 1,324 of 2,078 reviews

Reviewed 12 November 2013

While passing thru Dubai, my two night stay at Citimax was quite comfortable. With good location and reasonable price range, this hotel is recomended. The rooms though very small was well stocked and neat. The food at the hotel is average and pub is the happening place with live music and karaoke evenings are quite enjoyable.

  • Stayed: December 2012, travelled solo
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1  Thank VJ S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 November 2013

What we felt during our stay is that the hotel is mainly oriented for the russian public with this crazy monday karaoke evening and other entertaintment events of this kind."Tastes differ", we just spent there 2 minutes and never visited this Pub.
The location is not the best, comparing to the Citymax al barsha, for example. 10-15 Dhrs to the beach is fine but if you want to visit Dubai Marina or the Palm, it will take ages and more money.
The breakfast is so-so,but allright for the 3* hotel.
Wi-fi is free only in the lobby area, once we paid for the separate wi-fi code to our room and found out that it did not work there at all.
We had a room on the 4th floor with the city view. One of the biggest disadvantages is the audibility. From our room we heard everything- morning prayer at the mosque at 5 AM, conversations, music etc. This really does not allow you to have a proper relax.
But what really impressed us was the perfect work of the staff of the Hotel.
Everybody are SO helpful, outgoing, friendly, always smiling! The staff really does this hotel, they can be simply transferred to the 5* Hotel with their attitude to the guests. Everyone were good- concierge desk, reception, breakfast personnel. Big thanks to all the staff and managers in charge, you have done a perfect job!

  • Stayed: October 2013, travelled with friends
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Thank Lenell11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 November 2013

We booked this hotel because we our first choice was fully booked. This hotel was the only hotel that is on the cheap list and looks clean when I browse through hotel.com during my time of travel. Because I went to Dubai without advance research and we went during their holiday (one week). The only thing I was hesitated was the location at first but after reading through the reviews and what's offer from the hotel, I decided to book this hotel.

The hotel end up almost prefect location for us as a tourist because a lot of the tourist attractions are locate in Bur Dubai. There are bus stops near by. This hotel offers shut drop off and pick for 2-3 different malls which include Dubai Mall and Jumeirah beach.

I gave two stars because the cleanness and lack of information from concierge. Concierge people didn't know 9 out of 10 questions we inquired. I was kind of impress by one of the front desk person. We wanted to exchange some money and he was honestly told us that the rate from outside is better than the hotel. Luckily there was one guy we can ask (Google). The cleanness of the hotel is not what I expected. I see mold around the show stand.

  • Stayed: October 2013, travelled with friends
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Thank skyla l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 November 2013

The location of the hotel was great.. and it was a true melting pot of so many nationalities.. The room was a little small and lacked basic amenities like sufficient hangers and shower caps.. but the room service and food more than made up for any drawbacks. The staff were pleasant, very helpful and friendly. Breakfast is a bit manic .. but there is something to meet most of your needs.
the pool at the top is adequate but can do with better lighting... Nice view of the Burj Khalifa though!

  • Stayed: October 2013, travelled on business
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Thank parvathi2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 October 2013

This hotel is conveniently located on Mankhool Road. Metro station (Al fahidi and Rashid) are walking distance. Rooms are a little small being a budget hotel however cleanliness was never a concern during our stay. The restaurant is being efficiently managed by staff during peak morning hours for breakfast. Hotel has shuttle service to Dubai Mall and Jumeirah beach. All in all it was a good budget option in Dubai

Room Tip: Corner rooms have good view of Mankhool Road
  • Stayed: October 2013, travelled with family
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1  Thank Hetal S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CitymaxBD, General Manager at Citymax Hotels Bur Dubai, responded to this reviewResponded 30 October 2013

Dear Hetal S,

Thank you for your very positive comments on Trip Advisor.

It is most appreciated when we read comments like yours highlighting the facts of Citymax Bur Dubai.

We certainly look forward to welcome you in the near future.

Regards,


Walter Knight

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 October 2013

I was very skeptical about this place initially, after reading some of the bad reviews. But i had no choice, but to take this place, since the lack of rooms in other hotels due to GITEX exhibition dates.

But to my surprise, it was a great place. For single person like me, the room size (as considered small) was quite comfortable for me. There was hot water at all times, the Central ac was functional. Internet in the room was via LAN cable (about a metre long) decent if you will work on work desk. (Wifi internet in the rooms are charged extra) Wifi Guest internet in the lobby/reception is free too.

Tea bags, water and sugar, with a water heater. A locker and a small fridge was also available. in the bathroom, Shower Gel is provided. But you will need to get your own toiletries like toothpaste, brush, shaving items etc.

Morning breakfast (which was included in my package) was decent. Not alot of variety, but good enough, with hotdogs, eggs, rice, salads, fruits, cheese, bread, oats, cornflakes and some other things, which i dont know what it was. Breakfast was from 6.30 am to 10.30 am

Reception and other employees, were very friendly and supportive. My flight reached early, so i had to have an early checkin, which costs 240 diahrams extra (as per rates during the exhibition week).

The hotel is 20 mins away from terminal 2 (airport) and about 7 mins from the Dubai Trade Centre. Alot of taxis pass by the hotel. its advisable to take the ones from the road outside the hotel , than the hotel limos, which has a bit higher price.

There was a sports pub and indian restaurant, however i didnt visit them, due to the lack of time, so i dont have anything to review there.

I had ordered dinner as a room service. in both cases, they were prompt and accepted creditcards.

Its a good place for a short trip and i highly recommend.

Room Tip: Higher the better as it would drown the music from the sports pub. Ask for a good view as im told, b...
  • Stayed: October 2013, travelled on business
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1  Thank rayboy28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CitymaxBD, General Manager at Citymax Hotels Bur Dubai, responded to this reviewResponded 30 October 2013

Dear rayboy28,

Thank you for your very positive comments on Trip Advisor.

It is most appreciated when our guests recommend the brand and to read how much you enjoyed your stay with us.

It was our pleasure to be of service and we look forward to the privilege of welcoming you back to Citymax Bur Dubai.

Regards,


Walter Knight

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Citymax Hotels Bur Dubai

Address: 27 Al Kuwait St | Mankhool Rd, Dubai Al Mankhool, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
#8 Best Value Hotel in Dubai
Price Range: £30 - £95 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Citymax Hotels Bur Dubai 3*
Number of rooms: 691
Official Description (provided by the hotel):
Smaller travel budgets shouldn't mean less comfort. At Citymax Hotels, part of the hospitality division of the Landmark Group, we offer 4 star quality comforts, at 3 star rates; in Dubai and Sharjah. Our well-appointed rooms, extensive in-house dining & entertainment facilities and strategic location of the hotel make it convenient for both the business traveler and holiday maker. ... more   less 
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Also Known As:
Citymax Bur Dubai Hotel Dubai

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