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praveenkrishna14
Chennai (Madras), India

One Gem of a hotel...hospitality 5 stars

5.0 of 5 bubblesReviewed 24 Oct 2019via mobile
It was a last minute booking. And some of them turn out very well. Like the City Max hotel in Bur Dubai. Just stayed for a night. Girl at the front desk (forget her name) and the concierge a lugguage drop deserve a 5 star for their attention and humility.
Date of stay: October 2019
Trip type: Travelled solo
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
cmbdgm, General Manager at Citymax Hotel Bur Dubai, responded to this review
Responded 27 Oct 2019
Dear praveenkrishna14,

Thank you for staying at Citymax Hotel Bur Dubai & for posting your valuable feedback!

We are extremely delighted to know that you had a wonderful stay experience with us and are glad about the staff demeanor showcased by the teams that have exceeded your expectations. Your kind appreciation for the specific team for delivering excellent service has been duly communicated.

Looking forward to being at your service for future occasions at Citymax Hotel Bur Dubai!

Warm Regards,

Rohit Sharma
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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2,772 - 2,777 of 6,831 reviews
Reviewed 24 October 2019

Staff are very welcoming greetings with smile checking in so fast Very clean room breakfast food is tasty I just want to thanks to Ms. princess telephone operator and Rohit receptionist especially concierge team very helpful.

Date of stay: October 2019
Trip type: Travelled with family
2  Thank roshan kumar s
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
cmbdgm, General Manager at Citymax Hotel Bur Dubai, responded to this reviewResponded 27 October 2019

Dear roshan kumar s,

Thank you for staying at Citymax Hotel Bur Dubai & for posting your valuable feedback!

We are extremely delighted to know that your stay experience with us was wonderful and are happy about the facilities, cleanliness level, tasty breakfast, and quality of service delivered by the teams that have met your expectations. Your kind appreciation for the specific team member has been duly conveyed.

Looking forward to being at your service for future occasions at Citymax Hotel Bur Dubai!

Warm Regards,


Rohit Sharma
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 October 2019

I have a good time in citymax hotel bur dubai nice hotel relaxing beautiful room and view as well great staff very helpful they checking inn very fast over all was excellent I would like to thanks Mr. Mark and Jenifer the help us a lot wonderful 👌

Date of stay: October 2019
Trip type: Travelled with family
2  Thank Hiten P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
cmbdgm, General Manager at Citymax Hotel Bur Dubai, responded to this reviewResponded 27 October 2019

Dear Hiten P,

Thank you for staying at Citymax Hotel Bur Dubai & for posting your valuable feedback!

We are extremely delighted to know that your stay experience with us was wonderful and are happy about the facilities and quality service delivered by the teams that have exceeded your expectations. Your kind appreciations for the specific team members have been duly conveyed.

Looking forward to being at your service for future occasions at Citymax Hotel Bur Dubai!

Warm Regards,


Rohit Sharma
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 October 2019

I stay in citymax burdubai 2nd time and I feel very happy to visit again because of well service and staff specially concierge staff bilal and sayed they are very helpful we really enjoy our stay and will come back soon.Thanks.

Date of stay: October 2019
Trip type: Travelled with family
2  Thank lenin s
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
cmbdgm, General Manager at Citymax Hotel Bur Dubai, responded to this reviewResponded 28 October 2019

Dear lenin s,

Thank you for staying at Citymax Hotel Bur Dubai & for posting your valuable feedback!

We are extremely delighted to know that you had a great stay experience with us and are happy about the quality service and staff demeanor showcased by the teams that have exceeded your expectations. Your kind appreciation for the specific team members for delivering excellent service has been duly communicated.

Looking forward to being at your service for future occasions at Citymax Hotel Bur Dubai!

Warm Regards,


Rohit Sharma
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 October 2019 via mobile

It was nice stay in citymax hotel bur Dubai we enjoyed lot wonderful service from hotel and staff concierge staff and reception staff is very helpful bilal hafeez swarali and sayed we are very happy with hotel and staff. Thanks.

Date of stay: October 2019
Trip type: Travelled with family
2  Thank Jenisvinoth
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
cmbdgm, General Manager at Citymax Hotel Bur Dubai, responded to this reviewResponded 28 October 2019

Dear Jenisvinoth,

Thank you for staying at Citymax Hotel Bur Dubai & for posting your valuable feedback!

We are extremely delighted to know that you had a fantastic stay experience with us and are glad about the facilities and staff demeanor showcased by the teams that have exceeded your expectations. Your kind appreciation for the specific team member for delivering excellent service has been duly communicated.

Looking forward to being at your service for future occasions at Citymax Hotel Bur Dubai!

Warm Regards,


Rohit Sharma
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 October 2019

Hotel is very nice location is perfect neat and clean reception and lobby food is nice staff is very helpful and friendly specially concierge team Bilal hafeez and Sayed and security vikas we are happy to stay in citymax .Thanks.

Date of stay: October 2019
Trip type: Travelled with family
2  Thank Maha c
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
cmbdgm, General Manager at Citymax Hotel Bur Dubai, responded to this reviewResponded 27 October 2019

Dear Maha c,

Thank you for staying at Citymax Hotel Bur Dubai & for posting your valuable feedback!

We are extremely delighted to know that you had an excellent stay experience with us and are glad about the facilities, location, cleanliness level, tasty cuisine, and staff demeanor showcased by the teams that have exceeded your expectations. Your kind appreciation for the specific team members for delivering excellent service has been duly communicated.

Looking forward to being at your service for future occasions at Citymax Hotel Bur Dubai!

Warm Regards,


Rohit Sharma
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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