I arrived at 12:00 pm which was 3 hours before the check in time and my suite which I had booked wasn't ready. I had informed them via email before hand that since my flight was coming in early, if they could help with an early check-in. To make up for this delay they upgraded my junior suite to a premium suite which was very nice of them.
My suite was a bit small compared to the same category suite at other hotels but in no way was it small or uncomfortable. What I really liked(being a techie) was the Ipad in the room with the address hotel app. Their menu, hotel information etc were all in the app. All you had to do was click on "order" and the order was placed. This is especially good when ordering room service as you could see the dish before ordering.
Location, location and location. This is what The Address Dubai Mall is all about. Connected internally to the biggest mall in Dubai( and I think the world) is what makes this hotel exceptional. One literally can find anything without stepping out of the hotel. Since I was here for a 2 day business trip this was perfect for me.
Staff was polite and helpful. Each time they saw me with even a single bag they eagerly came and asked if I needed assistance. I really cant find any fault with the staff or service here.
Overall I enjoyed my stay here and would definitely be staying here more often.
- Official Description (provided by the hotel):
- Address Dubai Mall is a statement in style. Elegant and chic, this glamorous hotel offers guests a unique blend of traditional Arab hospitality in the most contemporary and cosmopolitan environment.Located at the heart of trendy Downtown Burj Dubai, overlooking the world’s tallest tower, Burj Dubai, and attached to the Dubai Mall, one of the largest shopping and entertainment destinations in the world, Address Dubai Mall is always in vogue. ... more less
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- Also Known As:
- The Address Dubai Mall Hotel Dubai