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“A fantastic place ”
Review of Address Dubai Mall

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Address Dubai Mall
Ranked #111 of 542 Hotels in Dubai
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“A fantastic place ”
Reviewed 3 June 2014 via mobile

This hotel is a fantastic place to enjoy, in terms of the location, you would have access to the most important places in dubai moreover you wouldn't need to have a car to visit these places.
They have a fantastic swimming pool with a fantastic restaurants and Shisha, Salon, Gym and Business center as well.

The staffs there are very helpful and friendly especially the concierge team.
Thanks for everyone there for the lovely time what I had.

Stayed June 2014, travelled with friends
Helpful?
3 Thank Jasser A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent M, General Manager at Address Dubai Mall, responded to this review, 6 June 2014
Dear Jasser A,

Thank you very much for your kind review of our hotel to share with fellow travelers. We are thrilled your stay was a a pleasant one and I will proudly share your comments with my team to recognize them.

Hoping to see you again with us soon on a future visit.

With very best regards, Vincent
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,927 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (326)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
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  • Spanish first
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  • Any
English first
Johannesburg, South Africa
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 June 2014

Disgusting on arrival....paid for an extra night when I was arriving early next morning and the state of the room was so bad and completely unhygienic...I requested cleaning services 3 times before I had to complain to a manager when I found someone elses things //dirt behind the bathroom sink...highly unlikely that I will stay at this hotel again

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Zaheera G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent M, General Manager at Address Dubai Mall, responded to this review, 3 June 2014
Dear Zaheera G,

I too am very disappointed to read of this experience, please know this was not our intention. I know my team tried to rectify your concerns during your stay and regret we did not meet your expectations. We hope you may consider us again on a future stay.

With kind regards, Vincent
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 June 2014

During my first visit to Dubai, I traveled for business and pleasure. The hotel is walking distance to Emmar Square (approx. 15 mins). You have to walk outside for approx. 5-6 mins, but as long as it isn't to hot (smile), you won't need a taxi. Taxi's are in abundance if you need one and you never have to wait long. The hotel staff are very professional and attentive.
I had one small challenge w/ some noise, however, one of the managers - Aloysius was amazing and so attentive, it felt like I was the only one guest in the hotel.

My wife and I also had an amazing tour of the city in the Hotels vehicles with Subhash as our driver and tour guide. I recommend asking the hotel to have him also take you for a personal tour. You will enjoy it.

Lastly, the food and all amenities were great and the rooms were very spacious.

I will definitely be staying here for future business trips and as they have Studio to 3+ bed apartments available, if traveling w/ additional people, I will look to utilise this as well.

Room Tip: If you are going to Dubai for the night life, there is a club at the hotel. If your going for busin...
See more room tips
  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rrctrini21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent M, General Manager at Address Dubai Mall, responded to this review, 3 June 2014
Dear rrctrini21,

My entire team and I appreciate your very kind review and recommendation of our hotel, and very pleased you enjoyed your stay with us. I will certainly recognize Aloysius and Subash for their kind and memorable service to you.

Hoping to welcome you back with us again very soon!

With very best regards, Vincent
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuwait City, Kuwait
Level Contributor
383 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
Reviewed 1 June 2014

This is my 3rd time to stay in this hotel. I like this hotel and it's my fav. in Dubai. The location is the hotel is very good for who want to shop in Dubai Mall.

The rooms were very good, conformable & clean. Staff were helpful from check-in & check-out.

Room Tip: shopping, luxury
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JenanJamal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent M, General Manager at Address Dubai Mall, responded to this review, 3 June 2014
Dear JenanJamal,

We are very thankful to receive your kind review of our hotel to share with fellow travelers. We are glad your stay was a pleasant one and hoping to welcome you back with us again very soon.

With kind regards, Vincent
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 31 May 2014 via mobile

it was the best breakfast experience. just walked in for a business meeting,big range of food from all around the world. Nice people and nice team. Chef Hanna came personaly to our table and offered us freshly baked croissants.
Sure I will recommend this place to my friends to enjoy this experience.
Big thanks to The Address family management for their professionalism.

Stayed May 2014, travelled on business
Helpful?
3 Thank joseph g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent M, General Manager at Address Dubai Mall, responded to this review, 3 June 2014
Dear joseph g,

We are very thrilled to received your gracious review of our hotel and breakfast, we are proud you think it is the best! I have also recognized Chef Hanna for his extra special attention to you.

We do look forward to your future visit with us.

Until next time, Vincent
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Riyadh, Saudi Arabia
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 30 May 2014

In a brief stay in this popular hotel , I stay in the Club Junior Suit . a modern style nicely equipped suit .
I like The Suite . a very convenient to stay in this hotel if you are in a shopping trip .
a crowded hotel , which means you have to book a head of time .

Room Tip: staying in the Club Rooms will save your time and give you privacy during the check in and check out...
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  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Madhawy Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent M, General Manager at Address Dubai Mall, responded to this review, 3 June 2014
Dear Madhawy Z,

Thank you very much for your kind review and recommendation of our hotel, we are delighted that your stay was a pleasant one!

Hoping to welcome you back with us again very soon on a future visit to Dubai.

Kind regards, Vincent
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuwait City, Kuwait
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 30 May 2014 via mobile

I stayed in The Address Dubai Mall for 3 nights, with my family. We booked 818,817 pool view rooms and we loved it. This hotel has it all, location, service & quality. I would recommend this hotel to anybody coming to Dubai.

I would also like to thank Khadija & Shaymaa from the reception, they were very attentive & helpful.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Otaibi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent M, General Manager at Address Dubai Mall, responded to this review, 3 June 2014
Dear Otaibi,

We are very appreciative of your kind review to share with fellow travelers. I am glad we made your stay pleasant for you and your family, and I will certainly recognize Khadija & Shaymaa for their kind service.

Looking forward to welcome you back with us again on a future visit to Dubai.

With very best regards, Vincent
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Address Dubai Mall

Property: Address Dubai Mall
Address: Financial Center Road | Mohammed Bin Rashid Boulevard, 3a, Dubai 31166, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai > Downtown Dubai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#30 Business Hotel in Dubai
#37 Romantic Hotel in Dubai
#67 Spa Hotel in Dubai
#75 Family Hotel in Dubai
#102 Luxury Hotel in Dubai
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Address Dubai Mall 5*
Number of rooms: 244
Official Description (provided by the hotel):
Address Dubai Mall is a statement in style. Elegant and chic, this glamorous hotel offers guests a unique blend of traditional Arab hospitality in the most contemporary and cosmopolitan environment.Located at the heart of trendy Downtown Burj Dubai, overlooking the world’s tallest tower, Burj Dubai, and attached to the Dubai Mall, one of the largest shopping and entertainment destinations in the world, Address Dubai Mall is always in vogue. ... more   less 
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Also Known As:
The Address Dubai Mall Hotel Dubai

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