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“Perfect hotel for Dubai shopping”
Review of Address Dubai Mall

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Address Dubai Mall
Ranked #92 of 550 Hotels in Dubai
York, England
Level 6 Contributor
80 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Perfect hotel for Dubai shopping”
Reviewed 3 August 2014

Not quite as glam as it's sister hotel, The Address Downtown but rather lovely all the same. Helpful, attentive staff, large very well-appointed rooms with great bathrooms. Perfect location for shopping at the Dubai Mall - just got to love a hotel from which you can walk straight into Bloomingdales! Pool and pool bar very nice.

Room Tip: The corner rooms with views of the Burj al Khalifa and Fountains are huge and obviously views are gr...
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  • Stayed February 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank tancred1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tinashe M, Manager at Address Dubai Mall, responded to this review, 6 August 2014
Deaf tancred1964,

Thank you for the candid comments you shared with us on your most recent visit. I am glad you enjoyed the convenience to the pool, the shopping mall and the attentiveness of associates. Thank you once again for your support and we look forward to welcome you back very soon.

Warm regards
Tinashe Muvavarirwa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (342)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
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English first
Dubai, United Arab Emirates
Level 2 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 August 2014

We came to this place with my friends. And at first we really appreciate the facade. The ambiance was excellent!! What we really love about this place was the variety of cuisines, it's as if that every time we come they have something wonderful to offer!! And by the way, they have the greatest customer service because everything that we need was all taken cared of!! We're definitely coming back!

  • Stayed November 2013, travelled with friends
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Marie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tinashe M, Manager at Address Dubai Mall, responded to this review, 6 August 2014
Dear Marie,

We do appreciate you sharing this wonderful feedback with us. I am so excited to learn that we consistently offer a good selection of food choices as well as the service that is impressive.

We look forward to welcome you back in the not too distant future.

Warm regards,
Tinashe Muvavarirwa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 August 2014

I have been stayed at the Address Dubai Mall Hotel it was fabulous stay ,Checked in and checked out with Tammam was professional and smooth ,the room was clean and tidy ,the service so fast and the concierge agents are good and helpful .
Special Thanks to Aloysius the front office manager and Tammam.

Room Tip: the junior suit
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  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Ahmed K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tinashe M, Manager at Address Dubai Mall, responded to this review, 3 August 2014
Dear Ahmed K,

Thank you very much for sharing this great feedback with fellow travelers. We are so proud to learn that you had a memorable experience from arrival to departure, the cleanliness of the room and the concierge service. I am glad Aloysius and Tammam were very helpful and a cut above the rest.

We look forward to welcome you back at The Address Dubai Mall very soon.

Warm Regards,
Tinashe Muvavarirwa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 August 2014

I cannot begin to describe what a wonderful time I had at The Address Hotel. The Deluxe room was everything I thought it would be. Because the room was so clean and perfect I felt like i was the first person to ever stay in the room. I just love this hotel. Also check out Cabana Dubai which is attached to the hotel if you want am incredible dining experience. Ask for Lus!

Room Tip: Right around the corner from Burg Khalifa. MUST VISIT!
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  • Stayed August 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
Helpful?
3 Thank King K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tinashe M, Manager at Address Dubai Mall, responded to this review, 3 August 2014
Dear King K,

Thank you for sharing this gracious review to fellow travelers. We are so thrilled to know that you had a perfect stay with us. I am also excited you had a delightful time at Cabana and Lus was a legend. I will surely recognize him for his professionalism.

We look forward to welcome you back at The Address Dubai Mall very soon.

Warm Regards,
Tinashe Muvavarirwa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Abu Dhabi, United Arab Emirates
1 review
Reviewed 2 August 2014

The welcome experience was excellent by Mohammed Abdellatif and the upgrade to a Suite was amazing. All our requests by the Manager Aloysius and the rest of the Front Desk Team were well taken care off. Abdel at Check out was amazing and helped to give us a fond farewell. Since I stay In Abu Dhabi will definitely return to the hotel time and again Excellent service all round and this what makes the hotel stand apart from the rest of the Dubai 5 Star hotels. Thanks for making our family Eid Vacation so special.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank Hussain A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tinashe M, Manager at Address Dubai Mall, responded to this review, 3 August 2014
Dear Hussain A,

We are so excited and proud to learn that your family had a brilliant Eid vacation at our hotel. I am also thrilled to know that Mohamed, Aloysius and Adel were so accommodating and professional, they will be so pleased to read this review.

We look forward to welcome you back at The Address Dubai Mall very soon.

Warm Regards,
Tinashe Muvavarirwa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Australia
1 review
Reviewed 1 August 2014

This is my 1st stay in a the address dubai mall property and will not be the last. outstanding service levels from check in to check out and nothing at any time day or night was a problem and all requests were taken care of with a smile and a can do attitude. Socrates at the conceirge desk in particular was truly amazing and stands out above all the other near brilliant staff members I interacted with. Housekeeping throughout my stay was flawless and i feel amazing when staff call the guest by name and i want to special thanks to vita everyday she is the one clean my room and she is very smart girl, hardworke and humble.. hotels location on mall is an added bonus. i was there for 4nights and could have stayed longer without getting bored. Hope to be back in the near future. Thankyou for nice experience!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lindabalan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tinashe M, Manager at Address Dubai Mall, responded to this review, 5 August 2014
Dear Lindabalan,

Thank you for sharing this gracious feedback to fellow travelers. I am so pleased to know that you had a perfect stay at The Address Dubai Mall, from service at the Concierge to courtesy of our Housekeepers and the convenience to the mall. We are also excited to learn that Socrates and Vita were a cut above the rest and I will surely recognize them for their professionalism.

We look forward to welcome you back very soon.

Warm Regards
Tinashe Muvavarirwa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 4 Contributor
41 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 1 August 2014 via mobile

I stayed at The Address last weekend with friends to enjoy the end of Ramadan! The check in was fast and professional even for late hours ( I arrive at 01:00am) an Victoria was excellent! The next day I was very impressed by the concierge service with Olga that recommend a day of activities from cinema to SPA to help me avoid the quiet atmosphere of last day of Ramadan. The pool is fantastic and the gym facilities, specially the steam room are really welcoming. It is my second time at the hotel but will not be the last.

Stayed August 2014
Helpful?
Thank Isael G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tinashe M, Manager at Address Dubai Mall, responded to this review, 3 August 2014
Dear Isael G,

We sincerely appreciate your positive comments you shared with us. I am glad you and your friends were impressed by the hotel facilities and the service from the team. We are so pleased to know that Victoria and Olga were so professional during your interaction.

Thank you for your continuous support and we look forward to welcome you back in the not too distant future.

Warm Regards,
Tinashe Muvavarirwa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Address Dubai Mall

Property: Address Dubai Mall
Address: Financial Center Road | Mohammed Bin Rashid Boulevard, 3a, Dubai 31166, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai > Downtown Dubai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#30 Business Hotel in Dubai
#37 Romantic Hotel in Dubai
#59 Spa Hotel in Dubai
#75 Family Hotel in Dubai
#82 Luxury Hotel in Dubai
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Address Dubai Mall 5*
Number of rooms: 244
Official Description (provided by the hotel):
Address Dubai Mall is a statement in style. Elegant and chic, this glamorous hotel offers guests a unique blend of traditional Arab hospitality in the most contemporary and cosmopolitan environment.Located at the heart of trendy Downtown Burj Dubai, overlooking the world’s tallest tower, Burj Dubai, and attached to the Dubai Mall, one of the largest shopping and entertainment destinations in the world, Address Dubai Mall is always in vogue. ... more   less 
Reservation Options:
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Also Known As:
The Address Dubai Mall Hotel Dubai

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