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“Fantastic Location, Thoughtful Service”

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Ramada Downtown Dubai
Ranked #69 of 554 Hotels in Dubai
Certificate of Excellence
Reviewed 18 June 2014

This property was recommended by some friends & family. We stayed at this hotel from June 10th to June 15th 2014. Room size was good with all required amenities. The hotel staff was very polite, helpful & attentive to our needs. Did not use the hotel restaurants as there are so many options available & places to visit. Location is really great. Close to Dubai Mall, Burj Al Khalifa, Souk Mall etc. Taxis very easily available. On fathers day the hotel staff were very thoughtful & gave a gift & clicked pictures with my daughter & wife. A mini super market Spinny(not sure if the spelling is correct) is just next to the hotel. Only suggestion is that House Keeping quality needs to be improved upon & furniture needs refurbishing. I believe the hotel hotel would be undergoing renovation work. All in all a great stay & would definately come back!!!

Room Tip: Rooms on 30th Floor have a very good aerial view of the city. Try & request a room facing the Bu...
  • Stayed: June 2014, travelled with family
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Thank Jainexbom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samir A, General Manager at Ramada Downtown Dubai, responded to this reviewResponded 28 June 2014

Dear Mr. Jain,

Thank you very much for your kind review of our hotel.

Most of all, it makes us all very happy to know you have enjoyed your stay with us. We are also happy that we could make Father’s Day a special day for you and your family. Happy guests make all our efforts worthwhile.

Yes, as you kindly pointed out, we are in the process of refurbishing our hotel and are also taking measures to improve on our housekeeping quality. Rest assured, the next time you come back to stay with us, we will meet with your expectations.

We look forward to welcoming you again in the near future.

Yours sincerely,
Samir Arora
General Manager

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1,235 - 1,241 of 2,135 reviews

Reviewed 16 June 2014

We have chosen for our residence at Dubai. The staff, facilities, and situation are outstanding. The facility is large enough to meet all our needs, but small enough for the staff to know us by name and make us feel at home. therefore i'm taking the opportunity to thank all of Ramada team, and special thanks to Amgad

it was really lovely stay.

  • Stayed: June 2014, travelled as a couple
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Thank mohdmostafa2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samir A, General Manager at Ramada Downtown Dubai, responded to this reviewResponded 23 June 2014

Dear Mohd Mostafa,

Thank you very much for choosing Ramada Downtown Dubai for your recent stay in Dubai and for sharing your experience of our facilities and service on line.

It gave us immense pleasure to read your kind comments and especially Amgad was very happy to know that his name was mentioned in your review.

We wish you all the best and look forward to welcoming you once again in the near future when your travels may bring you to Dubai.

For your future reservations, you may contact us via our website for direct booking at the best available rates.

Sincerely yours,
Samir Arora
General Manager

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Reviewed 11 June 2014

Really every time i go to this hotel i feel happy to come again and again i appreciate the cleaning thing and nice treatment with the customer the wide smile i like it too much from the staff side i really feel happy when i saw them. Beside i wanna thank the duty manager Mr. Amgad who was really gentleman with me all my stay in the hotel

  • Stayed: June 2014, travelled solo
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Thank khalidkhalid200056
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samir A, General Manager at Ramada Downtown Dubai, responded to this reviewResponded 14 June 2014

Dear Khalid,

Thank you very much for staying at Ramada Downtown Dubai.

I am delighted to read that you enjoyed your stay with us and especially your comment about Amgad to whom I have personally conveyed your gratitude. I am sure he will be happy to hear that his name was mentioned in your review.

Once again, thank you for supporting us and we look forward to welcoming you back in the near future.

For your future reservations, you may contact us via our website for direct booking at the best available rates.

Sincerely yours,
Samir Arora
General Manager

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Reviewed 10 June 2014 via mobile

We stayed in a suite with my parents and 2 year old son for 2 nights on the way to Munich. Great views of the dancing fountains that kept my sin thoroughly occupied.

Friendly staff and very helpful. Only downside was the fact that they kept stuffing up our meals every time for our son. Even though we specifically ordered off of the kids menu for him, they would send something different. It was like they didn't even know they had a kids menu and extremely frustrating after the second, third and fourth time. Anyway, the duty manager was very apologetic and helpful when we raised this issue and refunded some money.

Stayed: June 2014
Thank Robyn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samir A, General Manager at Ramada Downtown Dubai, responded to this reviewResponded 11 June 2014

Dear Robyn C,

Thank you so much for staying at Ramada Downtown Dubai.

We have noted your feedback about the kid’s meal and sincerely apologise for the inconvenience that it may have caused you. However, I am glad that we could resolve this issue during your stay at the hotel and rest assured, we have arranged for the required training and actions to be taken to prevent such occurrences.

It is our goal to maintain the highest standards of service to all our guests and we appreciate you having taken the time to write to us. It is only from feedback such as yours that we are able to improve our facilities and services.

We would very much welcome the opportunity to regain your confidence in our services.
For your future reservations, you may contact us via our website for direct booking at the best available rates.

Yours sincerely,
Samir Arora
General Manager

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Reviewed 9 June 2014

After seeing other guest reviews and pictures on this site, I decided to book the Ramada for one night out of the three we were in Business Bay. Ramada in the USA does not typically have a great reputation - it's usually viewed as a highway reststop-type of property, a notch above a Motel 6 perhaps. But this property is NOTHING like the Ramadas in the USA. It is beautiful throughout and the service is that of a 4-5 star hotel. We booked a room with a view of the fountains and Burj Khalifa and it was fantastic.

While you can see The Dubai Mall easily from the hotel, it's not an easy walk. We made the mistake of taking the metro to the mall thinking we could walk across a fountain bridge, but it's not a direct path. We wandered in the afternoon heat with loaded backpacks unable to figure out which building was the Ramada compared to the Burj Residence condos surrounding it. Just take a taxi, they are really cheap compared to the US and they'll deliver you to the front step.

We did utilize the complimentary shuttle to the mall to have dinner, the driver was great.

I would have stayed longer in this property had I not been skeptical of the Ramada name and already had other reservations!

  • Stayed: May 2014, travelled with family
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1  Thank dixiepAZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samir A, General Manager at Ramada Downtown Dubai, responded to this reviewResponded 11 June 2014

Dear Dixie P,

We are glad to hear that you had a comfortable stay at our hotel and that you were fully satisfied with our services. It is very encouraging for me and my team to receive positive feedback like yours.

I have personally shared your review with the staff and we are glad that we could make your stay special.

If your future travel plans bring you back to Dubai, we will be delighted to serve you again.

Yours sincerely,
Samir Arora
General Manager

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Reviewed 4 June 2014

My wife is leaving Dubai so we wanted to sty in town between leaving our apartment and returning to the UK.
Found the Ramada, it hade been recommended by people in her office as well as friends in Abu Dhabi.
Big rooms, big bed, small kitchen - needs more equipment - very quiet AC
Our housekeeper, the permanently cheery Rashid, kept the place clean and tidy.
Good room service, good front of house and the velvet parking people were very patient with my hourly comings and goings.
Obviously being an expat I missed the bar. But the hotel was full of Saudis and they really are the main customers. Ho, hum bring a bottle of our own next time!
A very good place to stay for business men who want more that a dull bedroom and might want to cook.
Very convenient for Downtown and DIFC.
I'll certainly be back.
Booked through booking.com and got a great rate.

Stayed: May 2014, travelled with family
1  Thank RForbesRobertson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samir A, General Manager at Ramada Downtown Dubai, responded to this reviewResponded 11 June 2014

Dear R Forbes Robertson,

Thank you for sharing your recent stay experience on Trip Advisor. Your feedback gave us immense pleasure and it is from feedbacks such as yours, that we are able to improve our facilities and services.

I have shared your review with the entire team at the hotel and especially Rashid who was very happy to hear that you especially thanked him for his cleaning performance.

Rest assured, we have taken note of your comment regarding the kitchen equipment and I have personally conveyed the same to the concerned department head to look into this matter to ensure that we are meeting our guests’ expectation.

We do wish you all the best for the future and thank you for choosing the Ramada Downtown for your recent stay.

For your future reservations, you may contact us via our website for direct booking at the best available rates.

Sincerely yours,
Samir Arora
General Manager

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Reviewed 4 June 2014

We stayed in ramada for 5 days and we just loved it.great location, close to burj khalifa and dubai mall and the beautiful view of the fountain from our room and we would like to thank khuram & Muhammed ismail for keeping our room clean for the tenure of our stay

  • Stayed: June 2014
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1  Thank Yousufali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samir A, General Manager at Ramada Downtown Dubai, responded to this reviewResponded 11 June 2014

Dear Yousufali,

Thank you for sharing your recent stay experience on Trip Advisor. We are glad to read that you enjoyed your stay with us and that our staff, Khurram and Muhammed Ismail were very nice and helpful.

It is our goal to maintain the highest standards of service to all our guests and we appreciate you having taken the time to write to us. It is only from feedbacks such as yours, that we are able to improve our facilities and services.

We do wish you all the best for the future and thank you once again for choosing the Ramada Downtown during your vacation.

For your future reservations, you may contact us via our website for direct booking at the best available rates.

Sincerely yours,
Samir Arora
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ramada Downtown Dubai

Address: Mohammed Bin Rashid Boulevard | Downtown Dubai, Dubai 116566, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai > Downtown Dubai
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#62 Luxury Hotel in Dubai
#65 Business Hotel in Dubai
#66 Family Hotel in Dubai
#93 Romantic Hotel in Dubai
Price Range: £91 - £439 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ramada Downtown Dubai 4*
Number of rooms: 181
Official Description (provided by the hotel):
Ramada Downtown Dubai is located in the most popular district overlooking the Burj Khalifa and Dubai Fountain next to Dubai Opera. It is just 10-min walk to Dubai Mall and Souk Al Bahar and a short drive away to Emaar Business Square, Media City, DIFC, Health Care City, Internet City and DWTC. Other popular destinations like Jumeirah beach, Mall of the Emirates and Water Canal can be reached by the nearest metro station. International Airport is 20-min drive away and DWC Airport is accessible in 35 minutes. The 181 suites is comprised of studio rooms, 1 and 2-bedroom suites and a penthouse with 3 bedrooms and a maid's room. It has a temperature-controlled swimming pool, badminton court, a gym and steam room, kid's pool, children's indoor and outdoor play areas. The all-day dining restaurant, Kenza serves international and favorite Arabic dishes. In-room dining is also available 24 hours. For business travelers, meeting rooms are equipped with the latest in communications technology. ... more   less 
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Also Known As:
Ramada Downtown Burj Dubai Hotel Dubai

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