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Rose Rayhaan by Rotana
Ranked #118 of 561 Hotels in Dubai
Certificate of Excellence
Reviewed 20 December 2012

The Hotel is in an excellent position close to the Dubai mall and Burj al Khalifa. It is also adjacent to DIFC Metro. I have stayed in hundreds of Hotels in the last 3 Years of my travels but this Hotel is top. The standard of food, presentation and quality of ingredients at Dinner and Breakfast was first rate. Our Room was on the 50th floor and was immaculately kept at all times. the view was quite spectacular. The pool was always warm and clean and I liked the Gym.
The Staff here are the best I have yet encountered in all my travels. They are warm people, kind and helpful and a great advert for Dubai and indeed the UAE. I left the Hotel with a lump in my throat, sad at leaving. I also left with a huge respect for the Staff here and I would never consider anywhere else on my return.

Room Tip: Just ask Reception for a Room on a high floor and I am sure if they can accomodate you they will onl...
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  • Stayed: December 2012, travelled with family
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1  Thank munster4ever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
massadakah, Excecutive Assistant Manager at Rose Rayhaan by Rotana, responded to this reviewResponded 21 December 2012

Thank you for taking the time to post such a detailed review following your recent stay here at the Rose Rayhaan by Rotana - Dubai. We are so thrilled to hear that you have enjoyed your stay and the service provided to you by our team, has exceeded your expectation.

We have noted your kind comments about the excellent food quality that you have enjoyed during your stay which our Chef & his team were glad to receive. Your compliments will be passed onto the rest of the hotel team and will be much appreciated

We truly look forward to your next stay with us.

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2,084 - 2,090 of 3,664 reviews

Reviewed 20 December 2012

The world's tallest hotel is a very good hotel in an extremely convenient location. In the heart of Deira, the metro is just a few steps outside the hotel. The rooms are pretty nice, spacy (we had a deluxe room), with nice city view and very clean. All personnel is very helpful and polite. The hotel restaurant has good quality food and a buffet with tasteful selections from various cuisines. The a la carte menu is available 24h at the rooms. There is also a pool, a gym and a spa at the 4th floor. We were however dissapointed that there was not a nice bar inside the hotel where u could relax and have a drink, bearing in mind that they could take advantage of the height of the hotel & the view. The only "bar" is outside by the pool and was not open.

  • Stayed: December 2012, travelled on business
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1  Thank thchris20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
massadakah, Executive Assistant Manager at Rose Rayhaan by Rotana, responded to this reviewResponded 21 December 2012

Thank you very much for choosing to stay with Rose Rayhaan by Rotana during your recent business trip to Dubai, and for the kind comments on “Trip Advisor” for other travelers to view.

We are glad to read that on the overall, you have enjoyed your stay. We have noted your comments about the excellent food quality that you have enjoyed during your stay which, our Chef & his team were glad to receive. Also, your compliments will be passed onto the rest of the hotel team and will be much appreciated.

On the other note, we would like to apologize for closing the Aquarius Pool Cafe, which was due to some urgent maintenance that we had to do. But, we can assure you that it's fully operational now.

Once again, thank you very much for your comments and it would be our pleasure to welcome you back in the not too distant future.

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Reviewed 20 December 2012

I've stayed in a lot of hotels in Dubai. When I booked Rose Rayhaan I was excited to know it's the tallest hotel in the world. Overall the hotel meets expectations of a 4star hotel. The biggest disappointment for me was the lobby which is basically non existent. I think they could have allocated the whole ground floor to the lobby but with the business center and hair salon...not much is left for a lobby. For me the hotel lobby is part of the prestige and glamour, but being right in front of Sheikh Zayed road and in best part of downtown Dubai that's one sacrifice you make. and the hotel is dry so what...we bought lots of alcohol in the Airport Duty Free and enjoyed the privacy of the room to consume them! The staff helped with ice and cork screw!

and now the POSITIVES:
The location is AWESOME...you can WALK to Dubai Mall (in good seasons), taking the taxi there costs only 10 AED.
Metro station is virtually in front of the hotel.
The view from the rooms are mostly fantastic, I was on the 41st floor facing the world's tallest building, the glamorous Burj-Khalifa.
The pool is located on one of the mid floors, decent sized and again gives you beautiful view of Dubai skyline.
Rooms are spacious and very clean, and staff were very friendly. Enjoyed my stay and would def. recommend.

Room Tip: ask for Burj-Khalifa facing rooms.
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  • Stayed: February 2012, travelled as a couple
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2  Thank Iman T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
massadakah, Executive Assistant Manager at Rose Rayhaan by Rotana, responded to this reviewResponded 21 December 2012

Thank you very much for staying at the Rose Rayhaan by Rotana - Dubai and for the kind comments on the “TripAdvisor” for other travelers to view.

We really appreciate your detailed review & feedback, as we continuously strive to improve our services and only through comments provided by our valued guests, we will be able to do so. We were pleased to know that you had an enjoyable stay with us and were happy with our team members, services and facilities.

Once again, thank you for staying at Rose Rayhaan by Rotana - Dubai and we are looking forward to welcoming you back in the not too distant future.

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Reviewed 18 December 2012

I loved everything about the hotel,good service,nice food.hotel is in the heart of DIFC,i really liked to be up high no the 57th floor.i had amazing vieuw from the room.i definitely go back againe :-)

Room Tip: Higher floors have less a/c unit noise
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  • Stayed: December 2012, travelled with family
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Thank Mohammed E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
massadakah, Executive Assistant Manager at Rose Rayhaan by Rotana, responded to this reviewResponded 21 December 2012

Thank you Mr. El Hammichi for sharing your experience following your recent stay with us at the Rose Rayhaan by Rotana - Dubai on “TripAdvisor”.

We are pleased to read that you have enjoyed your stay with us and that you were happy with the services provided by our colleagues, as well as the view and the location.

Once again, thank you for taking the time to post your review on “TripAdvisor”. We look forward to welcoming you back on your return to our hotel soon.

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Reviewed 12 December 2012

It's an easy to reach hotel in the heart of DIFC. Nowt walking distance from the Dubai Mall as I read somewhere but very close. We paid AED 20 to use the hotel car which is only AED 5 more than a normal taxi.

The outdoor temperature controlled pool is situated on the 4th floor which is not too big but still ok, unfortunately there are many skyscrapers around it that block the sun. But the view is great because of all these super tall buildings.

We stayed on the 57th floor overlooking the Burj Khalifa...amazing view especially during the night. The room was spacious and clean.

We had breakfast in Petals restaurant which had a good variety of food.

Of course don't forget that this is a dry hotel, as advertised, so no alcohol.

Room Tip: Ask for a room on the higher floors. Rooms than end with 02 will have view to Burj Khalifa and 05 to...
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  • Stayed: December 2012, travelled with family
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3  Thank MarcoT59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
massadakah, Executive Assistant Manager at Rose Rayhaan by Rotana, responded to this reviewResponded 12 December 2012

Thank you very much for staying at the Rose Rayhaan by Rotana - Dubai and for the kind comments on the “TripAdvisor” for other travelers to view.

We appreciate your feedback, as we continuously strive to improve our services and only through comments provided by our valued guests, we will be able to do so. We were pleased to know that you had an enjoyable stay with us and were happy with our services and facilities.

Once again, thank you for staying at Rose Rayhaan by Rotana - Dubai and we are looking forward to welcoming you back in the not too distant future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 December 2012

This hotel is appealing because of 2 reasons: its size (65 story tower) and the location. I did like being up high on the 36th floor, and I did like being so close to the Dubai mall, coffee shops, etc. However, those 2 things are what you pay for. Overall, nothing about the hotel really stood out to me or "wowed" me. The pool was just ok. There are no lounges on site that serve alcohol. The front desk was the worst part. There was always a line, and the desk people weren't too sure about what they were doing. My credit card got charged twice which was an annoyance. Next time, I want to stay in a hotel that offers some sort of perks.

  • Stayed: December 2012, travelled as a couple
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Thank fixureyes81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
massadakah, Executive Assistant Manager at Rose Rayhaan by Rotana, responded to this reviewResponded 12 December 2012

Thank you for sharing your disappointment following your recent stay with us. First and foremost, please do accept our apologies for not being able to meet your expectations. Your comments about the double charges on your credit card will be addressed to the concerned department for an immediate action. Kindly write to me directly, if this was not sorted out yet or if there was any further delay.

On a more positive note, we are glad you did like the hotel, the room’s view and the location.

We would very much welcome the opportunity to regain your confidence in our hotel & the services. Thank you once again for providing us with your valuable feedback.

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Reviewed 10 December 2012

Stayed in this property 1-9 december. Execellent service.
Arrived late, early hours, prewarned staff at hotel, they responded quickly and reassauringly.
The hotel is clean, rooms are big, neat and include a large bathroom, kitchenette and a very large fridge.
Location is perfect, if you want to discover dubai- right on the metro line.
The staff could not have been more helpful and polite.
The pool was of average size and well kept.

Overall a comfortable stay, excellent decor of the room, spacious and relaxing.

Dubai simple ROCKS!!. It was an amazing experience,sun, sand, shopping. eating, what else can you ask for. People are nice, very multicultural, taxi's plentiful, cheap, even the private taxi of the hotel itself, cheap, only 4 dhs more than the normal, so cheap, better being in lexus than normal taxi. Metro is cheap!!

Will be back, definately, in same hotel.
If you thinking on this hotel or dubai, book it, you will not regret. ( and i have travelled many places and many 5* hotels, this is ranked highly in my opinion)!

Room Tip: ask for one high up even if it is a smoking room, you cant really tell difference, it didnt stink o...
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  • Stayed: December 2012, travelled on business
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Thank holidaymaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
massadakah, Executive Assistant Manager at Rose Rayhaan by Rotana, responded to this reviewResponded 12 December 2012

Thank you for a very detailed feedback and mentioning so many positive elements about the hotel.

Your kind comments about our colleagues is highly appreciated. Your comments will serve as an added motivation to the entire team to maintain the highest level of services at all times to our guests.

Once again, thank you for taking the time to post your review on “TripAdvisor”. We look forward to welcoming you back on your return to our hotel soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Rose Rayhaan by Rotana

Address: Sheikh Zayed Rd, Dubai 126452, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#52 Romantic Hotel in Dubai
#68 Business Hotel in Dubai
#81 Family Hotel in Dubai
#105 Luxury Hotel in Dubai
Price Range: £81 - £356 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Rose Rayhaan by Rotana 4*
Number of rooms: 462
Official Description (provided by the hotel):
The world's 2nd tallest hotel, the Rose Rayhaan by Rotana offers convenient, great-value accommodation surrounded by several metro stations, restaurants, and cafes. The DIFC Financial Centre is also nearby. Rose Rayhaan is a 333-metre tall, 72-story building providing a variety of modern, spacious rooms and suites that include LCD TVs and feature stunning city views. Rose Rayhaan’s swimming pool is situated on the 4th floor of the hotel. Other facilities include a Jacuzzi, massage rooms, sauna and steam rooms. Services include airport pick-up/drop-off transfers. The largest shopping centre in the world, Dubai Mall, is within walking distance. Dubai Exhibition Centre, the Mall of the Emirates and the Burjuman Shopping Mall are also within a 10 minute drive from the property. The hotel offers shuttle buses to Mall of the Emirates, Mercato and Dubai Outlet Mall. ... more   less 
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Also Known As:
Rose Rayhaan By Rotana - Dubai Hotel Dubai

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