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“Dubai's best kept secret”

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Rose Rayhaan by Rotana - Dubai
Ranked #105 of 550 Hotels in Dubai
Certificate of Excellence
Bahrain
2 reviews
“Dubai's best kept secret”
Reviewed 19 July 2014 via mobile

My family and I have been put up at the Rose Rayhaan for 6 weeks, out of which we have finished two already, and let it suffice to say that we think this hotel is the BEST value for money.
The location is fantastic, in that the metro is a mere minutes' walk away, u have 24 hr cold stores and supermarkets next door, great cafés and pharmacies.
There rnt too many restaurants this side of the rd, but u have plenty of options if u cross over using the metro over bridge. And honestly, u don't feel the need as the hotel serves some seriously great food too, in terns of both taste and quantity.
The staff service is nothing short of amazing, as your every request is catered to with smiles and graciousness.
Very very nice overall, a definite will-recommend for future visitors.
And, the spectacular views you have from the sky premium suites are just the cherry on the icing.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Reenaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KarimNahas, General Manager at Rose Rayhaan by Rotana - Dubai, responded to this review, 21 July 2014
Dear Reenaj,

It is with deep pride to read such a great comments about Rose Rayhaan. We are delighted to know that you enjoyed your stay with us.

Rest assured your motivating comments will be shared with the team here to continuously provide genuine hospitality service to all our guests.

We look forward to welcome you back.


Yours sincerely,


Karim Nahas
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (470)
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Houston, Texas
Level 6 Contributor
139 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 18 July 2014

The only reason why it's not 5 was because I need to to pay for the internet, even at the lobby & must use the valet for parking. Other than that, very conveniently located near the metro station, clean, properly maintained property. Stay at the higher floor to enjoy the view.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Service
Helpful?
Thank adiwsusanto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KarimNahas, General Manager at Rose Rayhaan by Rotana - Dubai, responded to this review, 21 July 2014
Dear adiwsusanto,

We are pleased to know that you enjoyed your stay with us. Thank you for sharing your positive review about our location and cleanliness. However, we noted your comment about the internet charges. As mentioned in our previous responses, 90% of hotel chains in Dubai were charging for the same.

Thank you once again, we hope that we will have the pleasure of welcoming you back soon.



Yours sincerely,


Karim Nahas
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Inverness, United Kingdom
Level 3 Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 16 July 2014

This hotel is very centrally located. The metro stop is only 2 minute walk away, and it takes you to all the major malls and marina (the dubai mall is only 1 stop away), with trains running every 5 or so minutes.
From the moment we checked in to the moment we left we were treated like VIP's. The staf were very helpful and very friendly.
Our room was on the 45th floor and the views were fab. Our room was a deluxe double with panoramic views, and it had a huge beds, kitchenette, bathroom and seating area. The rooms are kept clean to a high standard, and the bed was very comfortable and we slept very well each night. They even come round each night and turn down the bed and close your curtains for you.
The spa offers a good selection of treatments, a hot tub, and avery well equipped gym.
The swimming pool is maintained very well, and has a poolside bar (although we never got to eat from there as we visited during ramadan).
It is very easy to explore dubai using this hotel as your base, and for a first timer in dubai I woukd recommend to stay at this hotel. I've already recommended it to my friend who hopes to visit dubai next year!

Room Tip: Choose a room on the higher floors for the view.
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  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank GemmaO1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KarimNahas, General Manager at Rose Rayhaan by Rotana - Dubai, responded to this review, 17 July 2014
Dear GemmaO1984,

Thank you for your very positive comments posted in TripAdvisor, which we were delighted to receive.

We are pleased to know that you have enjoyed your stay at Rose Rayhaan by Rotana. It is always very rewarding for my team and I to know that we have met your expectations and that you were happy with our overall services and facilities.

We do hope to have the pleasure of welcoming you back in the near future for another fantastis stay.


Yours Sincerely,

Karim Nahas
General Manager
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Essex
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 July 2014

My husband and I booked a table for 4 to use our Cobone voucher at the Rotana Rayhaan for their Iftar. We were looking forward to going for dinner all day and the kids were excited too. As the voucher came with use of the swimming pool we were shown to the pool by the staff at the hotel at 7:15pm and they took our voucher from us. As we changed into our costumes the swimming pool manageress went into the changing room and told me that as it was a Thursday they would not allow us to eat Iftar in the restaurant with our voucher as a Thursday is a 'weekend'. I had never heard of a Thursday being a weekend before - normally its a Friday and Saturday in the UAE! We went to the restaurant to talk to the restaurant manager who sent me, my husband and two children away - saying it was a weekend and our voucher didn't cover it and he said we can't even pay the difference for what he called the 'weekend' Iftar. We were extremely upset as we had planned all day that we would go there and the fact that the staff just sent us home amazed me - very unprofessional and poorly managed especially considering the restaurant was half empty and there was space for us and we had a confirmed booking for 4 for dinner. Will not return.

Room Tip: Not sure about rooms as we didn't stay there but there is no option to de-select room rating.
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  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DevereEssex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KarimNahas, General Manager at Rose Rayhaan by Rotana - Dubai, responded to this review, 16 July 2014
Dear DevereEssex,

Thank you for taking the time to share your disappointment about your recent visit in our all day dining “Petals Restaurant” during Iftar. Please accept my sincere apologies for any inconvenience caused. Rest assured that I will share your valuable feedback with my Team Members and that we will take necessary action for such things to happen again in the future.

Please be informed that it was clearly mentioned in the voucher that “weekday Cobones” can be used from Sunday – Wednesday, thus Thursday were excluded and subject to availability, my apology if you overlooked the terms and conditions mentioned in the Cobone voucher.

We are very sorry again about your disappointment. We hope that we will have the pleasure to welcoming you back in the near future.

Thanks and best regards,

Karim Nahas
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 July 2014

We stayed here for 8 days on our honeymoon. The staff was very kind, helpful and professional. We were upgraded to a bigger corner room free of charge since the room we had booked was not available at the moment, then was offered free internet access. The rooms are spotlessly clean, breakfast was just great, the buffet offered a wide selection. The view from our high floor was just gorgeous and I couldn't ask for anything more. Our experience at the hotel was just awesome.

  • Stayed May 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
1 Thank George M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KarimNahas, General Manager at Rose Rayhaan by Rotana - Dubai, responded to this review, 14 July 2014
Dear George M,

My team and I are truly delighted to be part of the success for this memorable event. Best wishes and congratulations to the both of you.

We look forward to welcome you back at the first anniversary.



Yours sincerely,


Karim Nahas
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level 4 Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 10 July 2014

The service is impeccable, we were treated like royalty from the second we stepped into the hotel until the moment we departed two weeks later. All of the staff are so friendly and helpful, we could not have asked for much more. The room was cleaned twice a day with fresh linen and towels. They also left chocolate on my pillow every evening which was a lovely touch! The pool is beautiful- you MUST see it at night! Gorgeous views. The spa facilities are excellent also, we only used them a few times though. The hotel is ideally located- one stop to the biggest shopping centre and tallest building in the world. The hotel is a 2 minute walk to the metro station which is a safe, cheap and convenient way to get around dubai. Taxi fare to the aiport is about 50 dirham (10 euro). Room service was excellent and very reasonably priced. The only thing I would criticize is that there is no free internet in the room, but in Dubai this is the norm. There is a nice coffee shop to the right of the hotel and we got internet access there. We had a wonderful time and will be back to Rose Rayhaan on our next visit :)

  • Stayed June 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank alm969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KarimNahas, General Manager at Rose Rayhaan by Rotana - Dubai, responded to this review, 13 July 2014
Dear alm969,

This is what is so special about the Rose Rayhaan by Rotana… it is very rewarding to read a comment from a happy guest on how our staff provides a genuine hospitality service to our valued guests.

We are delighted that you have enjoyed your vacation and look forward to welcome you back.



Yours sincerely,


Karim Nahas
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 9 July 2014 via mobile

Nice hotel. Lovely rooms. We were only there for three days and were out touring all day. If you wish to chill at the pool and spend your day at the hotel I would recommend staying at another hotel and perhaps closer to the beach. Breakfast had a big selection. Staff very helpful and although it's a large hotel they even remembered my name at the reception

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Joseph L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KarimNahas, General Manager at Rose Rayhaan by Rotana - Dubai, responded to this review, 10 July 2014
Dear Joseph L,

The Rose Rayhaan team extends our most sincere gratitude for your kind comments.

Our primary aim is guest satisfaction, and it is very rewarding to see that our guests enjoy their experience.

My team and I look forward to welcome you back.



Yours sincerely,


Karim Nahas
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Rose Rayhaan by Rotana - Dubai

Property: Rose Rayhaan by Rotana - Dubai
Address: 105 Sheikh Zayed Rd | Sheikh Zayed Road, Dubai 126452, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#52 Romantic Hotel in Dubai
#68 Business Hotel in Dubai
#87 Family Hotel in Dubai
#95 Luxury Hotel in Dubai
Price Range (Based on Average Rates): £
Hotel Class:4 star — Rose Rayhaan by Rotana - Dubai 4*
Number of rooms: 482
Official Description (provided by the hotel):
The world's 2nd tallest hotel, the Rose Rayhaan by Rotana offers convenient, great-value accommodation surrounded by several metro stations, restaurants, and cafés. The DIFC Finacial Centre is also nearby. Rose Rayhaan is a 333-metre tall, 72-story building providing a variety of modern, spacious rooms and suites that include LCD TVs and feature stunning city views.Rose Rayhaan’s swimming pool is situated on the 4th floor of the hotel. Other facilities include a jacuzzi massage rooms, sauna and steam rooms. Services include airport pick-up/drop-off transfers. The largest shopping centre in the world, Dubai Mall, is within walking distance. Dubai Exhibition Centre, the Mall of the Emirates and the Burjuman Shopping Mall are also within a 10 minute drive from the property. The hotel offers shuttle buses to Mall of the Emirates, Mercato and Dubai Outlet Mall. Hotel Rooms: 462. Hotel Chain: Rotana ... more   less 
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