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“A fantastic hotel and location”

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Address Montgomerie
Ranked #20 of 541 Hotels in Dubai
Certificate of Excellence
Huddersfield, United Kingdom
Level Contributor
53 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“A fantastic hotel and location”
5 of 5 bubbles Reviewed 12 June 2014

My husband and I have recently returned from staying here on our way back from China. We are so glad we did. The hotel and resort are about 5 minutes away by taxi from Dubai Marina area. The hotel overlooks part of the golf course and whether you like golf or not, it was so peaceful staying away from all the hustle and bustle of the main areas of Dubai. The pool was excellently maintained and the pool staff offered excellent service. In fact all the hotel staff were excellent and so polite. The food was of a great standard. We were only here for 4 days and would have liked to have stayed longer. If I ever do return to Dubai, this is where I would stay as the rest of Dubai is too built up for me and didn't find it one bit relaxing. Thanks to everybody at The Address Montgomerie for an excellent stay. Oh and thank you for my birthday cake, loved it.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank janita f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Howie R, General Manager at Address Montgomerie, responded to this review, 15 June 2014
Dear janita f,

We are delighted you enjoyed your stay with us especially since it was your birthday. Your comments have been passed on to entire team and I know they will be very happy to hear your feedback. If you are ever passing through Dubai again, it would be our pleasure to welcome you back to the resort.

Best regards
Howie Roberts, General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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392 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (99)
Date | Rating
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English first
dubai
Level Contributor
68 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 bubbles Reviewed 12 June 2014

The first thing that you notice on arrival is that there is no direct access to the front of the hotel, you are met by security who ask you to park in an area across from the main entrance, it should be noted however, that they do at least take your luggage. On arrival you are met with two flights of stairs up to the 'hotel reception' possibly they do have a lift, but no one thought to mention that to us. The room was nice and tidy, however be warned - we ordered Room Service and this has got to be the poorest excuse for 'food' known to man, I thought I would try the MONTY'S Club Sandwich - please note the word 'Sandwich' - what arrived was a lightly toasted Panini cut in two - not a sandwich in sight, even though it says so on the menu. Perhaps my wife received my 'bread' on her toasted sandwich?, or maybe they only had two slices of bread left? - so as far as room service is concerned, I am sorry but it does not score any points with us on that count, we have stayed in countless 4, 5 and 7 star hotels around the world and the room service has been superb. I am sure that the Golf will undoubtedly be superb as this is an area where Colin, his Father and Troon Golf excel - it should also be noted that the food is also superb at these establishments back in Scotland, so maybe more attention should be paid to this area in the Middle East. The Shower in the room was another disaster, although the door was closed correctly, when I emerged I found the toilet floor was covered in water. My wife decided to take a swim in the hotel pool, what she found was that she had the entire pool to herself, this was around 10:30am and the groundsmen were mowing the lawns - so as well as all the noise, she also had hundreds of flies around due to the mowing of the lawns, undeterred she carried on with her swim and then sat at the pool-side and ordered a Lemon Mint - this took 45 minutes to arrive? Strange that an establishment such as this should have such a low level of customer service. So unless your world revolves around Golf, I would suggest that you give this one a miss, there are many other hotels in Dubai that can offer a higher level of service and quality of food for far less money.

Room Tip: The room we were in was very nice and tastefully decorated, we assume that all of the rooms will be...
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank monty2711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Howie R, General Manager at Address Montgomerie, responded to this review, 15 June 2014
Dear monty2711,

Thank you for your highly valuable review, we really appreciate the extensive feedback you have given which will allow us to address the areas you mentioned with the departments concerned. We apologise we did not meet your expectations on this visit and hope you re-consider us in the future.

Kind regards
Howie Roberts, General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Muscat, Oman
Level Contributor
5 reviews
3 hotel reviews
4 of 5 bubbles Reviewed 6 June 2014

Its a nice hotel to stay for the business and if you like to play golf. For Kids there is nothing to enjoy other than a swimming pool. The staff's are so nice and my stay was pleasant however my kid was not enjoyed that much...

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Service
Review collected in partnership with this hotel

Helpful?
Thank sudheesh b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Howie R, General Manager at Address Montgomerie, responded to this review, 8 June 2014
Dear sudheesh b,

We are glad to hear of your pleasant experience with us and thank you for your feedback regarding the lack of children’s activities. We are always looking at ways to improve our offering to our guests and will take your feedback on board to extend our children’s activities beyond our children’s golf academy, Dive in Movies at the pool and our children’s play area at Links.

Your comment has been passed onto the team who will be pleased that you found the staff to be a highlight of your trip. We look forward to welcoming you and your family back very soon.

Regards
Howie Roberts, General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 3 June 2014

Is a great place in Dubai to feel like you're away from the madness just outside… It's also close enough to the malls and nightlife for when you need it. I like the quietness and down time here. Large rooms as well. Fittings in Bathroom getting a little worn I've noticed over my stays.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Emma C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Howie R, General Manager at Address Montgomerie, responded to this review, 8 June 2014
Dear Emma C,

We are delighted you enjoy staying with us and are already looking forward to welcoming you back. Thank you for your highly valuable feedback which we will address with the team.

Kind regards
Howie Roberts, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 June 2014

Fantastic golf resort. Fabulous hotel, great service. Staff very accommodating and try to ensure you have a great stay. Small boutique hotel, set in the fabulous surroundings of the Montgomerie Golf Club. Calm oasis near the Dubai Marina, easy taxi rides to Dubai has to offer.

Room Tip: Request a golf view room at the front of the hotel.
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Moc222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Howie R, General Manager at Address Montgomerie, responded to this review, 4 June 2014
Dear Moc222,

Thank you for highlighting our associates as being key to your enjoyable stay with us. Our associates are passionate about delivering the most welcome and personal service to our guests, matching every guests’ needs, and we are delighted that you experienced this.

May I recommend on your next visit to us, you charter Athena, our private yacht at our sister club Dubai Marina Yacht Club, for you and your friends to enjoy a day on the water.

On behalf of the entire team, I thank you for choosing to stay with us and we look forward to welcoming you and your friends back to our resort.

Regards
Howie Roberts, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 26 May 2014

We stayed for 2 nights and combined business with leisure including a round of golf on the excellent Montgomerie course. The room was outstanding and we were kindly upgraded to a golf course view. It was large, well designed and very comfortable with all the facilities you would expect. The bathroom was especially large. We also used the pool which had a very good side access from the hotel lift so easy to access. Breakfast at Monty's was very good once we realised you could order anything off the menu. There is no buffet but we preferred a la carte.
All in all the hotel is excellent. Just be aware that the breakfast and other restaurants and communal areas are all in the golf club. We enjoyed the hustle and bustle of that as it lent atmosphere and I am a golfer so appreciated it. We will definitely return. A very nioce change from a hotel in central Dubai.

Room Tip: Golf course view is much preferable
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Graham N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ertan Y, General Manager at Address Montgomerie, responded to this review, 27 May 2014
Dear Graham N,

Thank you for your positive review, your feedback is highly appreciated and we are delighted that you were able to mix business with leisure whilst staying with us. I am glad you enjoyed the Club atmosphere as well as the hotel, this is a key to our resort and one we are proud of. Next time you visit us may I suggest we book you a table at Aquara at our sister leisure club – Dubai Marina Yacht Club, a seafood inspired restaurant with an Asian twist in a fantastic location only 5 minutes away. Here I can promise you will enjoy another relaxing atmosphere in an upscale ambience overlooking the Yachts and Dubai Marina skyline.

On behalf of the entire team, I thank you once again for your valuable feedback and hope you continue to enjoy your golf in London, and we look forward to welcoming you back very soon.

Kind regards
Ertan Yetisener, Group General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bridport, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 25 May 2014

A golfer's dream is to get a hole in one. Staying at the Montgomerie Dubai for my wife and I was just that.....spot on target.
Our room was spacious, clean and had a home from home feeling. Bathroom was perfect with a free standing bath coupled with a walk in shower wet room.
Having free WiFi was just what we needed to contact family back home and make bookings for events the following day or beyond.
There were lovely hospitality touches in our room which showed how much the hotel appreciate their guests. Rooms are cleaned daily should you want that.
The three restaurants were so handy and extremely reasonable cost wise, which inevitably persuaded my wife and I to eat at the Hotel at the end of a fun packed day. The pool was clean, extremely warm and quiet most of the time. So relaxing and peaceful.
The staff were attentive, warm and very professional at all times; there was nothing too troublesome for them to do for us.
Although we are not golfers the greens and course looked fantastic. The location was just perfect and located within the opulent Emirate Hills area; one of the most desired residential areas on Dubai.
Although the hotel is situated a little way away from the hussle and bussle this made it all the more delightful as taxis are amazingly inexpensive and at the end of a exciting and extremely busy fun packed day of shopping, sightseeing and negotiating in the gold souks and jewellery stores it was so good to return to this oasis of a gem of a hotel.
Would we return again and stay at The Address Montgomerie Dubai Hotel? You bet we would. Lastly prior to leaving for the airport we booked to have a much needed relaxing massage in the lovely thai spa situated within the hotel complex and what a treat that was. Just amazing attention and pampering and without doubt the best massage we have ever had.
Should you book at this hotel you will not be disappointed but rather glad you did.

Room Tip: Book quickly as this is a small but superb hotel
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Steve T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ertan Y, General Manager at Address Montgomerie, responded to this review, 26 May 2014
Dear Steve T,

We are delighted that we matched your expectations on every aspect of your stay. We are especially excited that you have used golf language in your review and on your next visit to us, you must take a lesson at our Golf Academy and start playing! Perhaps we can also book you and your wife a personal shopper experience at Dubai Mall – the most exclusive way to shop in the world’s largest Mall!

Thank you for your highly positive feedback which we will work on improving on your next visit. This has been shared with the entire team and we cannot wait to welcome you back very soon.

Kind regards
Ertan Yetisener, Group General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Address Montgomerie

Property: Address Montgomerie
Address: Emirates Hills Rd, Dubai, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#16 Spa Hotel in Dubai
#19 Luxury Hotel in Dubai
#38 Business Hotel in Dubai
#54 Romantic Hotel in Dubai
#98 Family Hotel in Dubai
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Address Montgomerie 5*
Number of rooms: 21
Reservation Options:
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Also Known As:
The Address Montgomerie Dubai Hotel Dubai

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