I spent 6 hours in this hotel awaiting a follow on flight and have to say it was much better than expected. The staff bent over backwards for me which I didn't expect but was very grateful. The room was plenty big and for an airport Holiday Inn was better appointed that I what I have experienced with other Dubai Airport hotels.
The hotel has everything you really want for a very short stay. The front staff --particularly the night attendant (Mr. Lofty) made sure I was taken care of in getting to the terminal after the manager had earlier arranged for personal transport for me back to the Terminal. The shuttle at the Terminal is hard to find and runs every half or 1 hour. When I finally made it to the area the shuttle had left and I end up pay nearly 60 AED ($20) to litterally go across the street and this was from the Taxi rank with meter. This is about 30 too much. Even though I have traveresed Dubai about 100 times this was a lesson learned for me. If you want to insure you will only pay the standard rate even if the attendant points you into the direction of a nice white or black car you will pay double and it is all legitamate by the RTA. Get in the taxis with the orange top and beige sides. After explaining what happened and showing my receipt the manager upon check in he felt bad for me and arranged a car to take me back to the terminal. He didn't need to do this and I was expecting it. It is service like this that will find me booking into this hotel again when I have short stays. I had booked breakfast but left prior to the restaruant opening and the hotel made sure I was given a breakfast box to go. Again, didn't expect this but here again thought that was a nice touch that showed they were trying to look after me.
It is hard to stay too much about a 6 hour stay at an airport hotel but thought that management and staff did an outstanding job and due to this I would come back and I would recommend it to those who are looking for an alterantive to a long lay over in the airport.
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- Also Known As:
- Holiday Inn Express Dubai Airport Hotel Dubai