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“2nd visit excellent again...”

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Holiday Inn Express Dubai Airport
Ranked #210 of 541 Hotels in Dubai
Birmingham, United Kingdom
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“2nd visit excellent again...”
4 of 5 bubbles Reviewed 21 April 2014

Having previously stopped here on a previous business trip I had no hesitation in returning
Again excellent rooms - superior service from the staff .

Food was ok but I suggest that eating out is a better solution if you want something other than 'standard '

Would stop again provides everything for business - location etc to the airport

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Patridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanaanChady, Manager at Holiday Inn Express Dubai Airport, responded to this review, 23 April 2014
Dear Valued Guest

Greetings from Holiday Inn Express Dubai Airport.

Thank you for taking the time and sharing your wonderful comments about the experience during your stay at Holiday Inn Express Dubai Airport.
It is our pleasure to note that you had enjoyed your stay and pleased with the provided services. Your positive comments were highly appreciated and shared with our team members.

This is our greatest reward from our valuable guests!

We look forward to welcome you again on your next visit to Dubai.

Sincerely yours,

Chady Kanaan | Hotel Manager
Holiday Inn Express Dubai Airport
P.O Box 35257 | Holiday Inn Express Dubai Airport | Umm Ramool, opposit T3. Dubai, UAE
Phone: + 9714 2900 111 | Fax: + 9714 2900 222 | Mobile: + 971 50 8936356
E-mail: chady.kannan@hiexdubai.ae
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,576 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (209)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
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English first
Perth
Level Contributor
102 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed 20 April 2014 via mobile

Stayed here a night after flying into Dubai late a night. Being from Western Australia, this place was on a par with some of the nicer hotels in Perth, at about 1/3 of the cost. Night manager was great, offered us a later checkout due to our arrival time.

Very comfortable and breakfast was great.

Stayed April 2014, travelled as a couple
Helpful?
Thank Chris B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanaanChady, Manager at Holiday Inn Express Dubai Airport, responded to this review, 21 April 2014
Dear Mr. Chris

Greetings from Holiday Inn Express Dubai Airport.

Thank you for taking the time and sharing your wonderful comments about the experience during your stay at Holiday Inn Express Dubai Airport.
It is our pleasure to note that you had enjoyed your stay and pleased with the provided services. Your positive comments were highly appreciated and shared with our team members.

This is our greatest reward from our valuable guests!

We look forward to welcome you again on your next visit to Dubai.

Sincerely yours,

Chady Kanaan | Hotel Manager
Holiday Inn Express Dubai Airport
P.O Box 35257 | Holiday Inn Express Dubai Airport | Umm Ramool, opposit T3. Dubai, UAE
Phone: + 9714 2900 111 | Fax: + 9714 2900 222 | Mobile: + 971 50 8936356
E-mail: chady.kannan@hiexdubai.ae
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Australia
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed 19 April 2014

After a very long flight, the comfortable bed, clean bathroom and quiet location of my room at the Holiday Inn Express Dubai Airport was a very welcome sight. The room, while not large, was perfectly adequate when all you want to do is sleep and allow your travel weary bones to recover. The hotel is clean and modern and excellent value for money, but it's a no-frills rack-em and stack-em affair. Continental breakfast was pretty basic and only recommended if you're starving and don't have the energy or time to refuel elsewhere. Irritatingly, I couldn't find the shuttle service to the hotel on arrival at Kabul airport - so took a taxi - but the shuttle service back to the airport was excellent: a private ride to Terminal 2! If all I needed was a comfortable, no-surprises bed flights, I'd stay at this hotel again without hesitation.

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pablomoderno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanaanChady, Manager at Holiday Inn Express Dubai Airport, responded to this review, 21 April 2014
Dear Valued Guest,

Greetings from Holiday Inn Express Dubai Airport.

Thank you for taking the time and sharing your wonderful comments about the experience during your stay at Holiday Inn Express Dubai Airport.
It is our pleasure to note that you had enjoyed your stay and pleased with the provided services. Your positive comments were highly appreciated and shared with our team members.

This is our greatest reward from our valuable guests!

We look forward to welcome you again on your next visit to Dubai.

Sincerely yours,

Chady Kanaan | Hotel Manager
Holiday Inn Express Dubai Airport
P.O Box 35257 | Holiday Inn Express Dubai Airport | Umm Ramool, opposit T3. Dubai, UAE
Phone: + 9714 2900 111 | Fax: + 9714 2900 222 | Mobile: + 971 50 8936356
E-mail: chady.kannan@hiexdubai.ae
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gold Coast
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 14 April 2014 via mobile

Arrived very early to check in and staff were so helpful and allowed us to check in early which was so appreciated after long flight, great location to airport and free shuttles run regularly , used the restaurant for the dinner buffet and the food was very good. Would use hotel again definitely .

Stayed April 2014, travelled as a couple
Helpful?
Thank GCPaulGina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanaanChady, Manager at Holiday Inn Express Dubai Airport, responded to this review, 21 April 2014
Dear Valued Guest

Greetings from Holiday Inn Express Dubai Airport.

Thank you for taking the time and sharing your wonderful comments about the experience during your stay at Holiday Inn Express Dubai Airport.
It is our pleasure to note that you had enjoyed your stay and pleased with the provided services. Your positive comments were highly appreciated and shared with our team members.

This is our greatest reward from our valuable guests!

We look forward to welcome you again on your next visit to Dubai.

Sincerely yours,

Chady Kanaan | Hotel Manager
Holiday Inn Express Dubai Airport
P.O Box 35257 | Holiday Inn Express Dubai Airport | Umm Ramool, opposit T3. Dubai, UAE
Phone: + 9714 2900 111 | Fax: + 9714 2900 222 | Mobile: + 971 50 8936356
E-mail: chady.kannan@hiexdubai.ae
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cairo, Egypt
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 13 April 2014

Situated far from the business center but next to the airport.
Buffet breakfast is very nice.
Incomplete/Small gym.
Nice room, not big, though.
Amazing view on Dubai airport from the gym window :)
Free shuttle service to specific locations.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank A_Yakout
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanaanChady, Manager at Holiday Inn Express Dubai Airport, responded to this review, 21 April 2014
Dear Valued Guest,

Greetings from Holiday Inn Express Dubai Airport.

Thank you for taking the time and sharing your wonderful comments about the experience during your stay at Holiday Inn Express Dubai Airport.
It is our pleasure to note that you had enjoyed your stay and pleased with the provided services. Your positive comments were highly appreciated and shared with our team members.

This is our greatest reward from our valuable guests!

We look forward to welcome you again on your next visit to Dubai.

Sincerely yours,

Chady Kanaan | Hotel Manager
Holiday Inn Express Dubai Airport
P.O Box 35257 | Holiday Inn Express Dubai Airport | Umm Ramool, opposit T3. Dubai, UAE
Phone: + 9714 2900 111 | Fax: + 9714 2900 222 | Mobile: + 971 50 8936356
E-mail: chady.kannan@hiexdubai.ae
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Paris, France
Level Contributor
331 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
4 of 5 bubbles Reviewed 9 April 2014

Spent last night next to Dubai airport for an 18 hour transit time. The room is comfortable, clean, and good for one night. The internet was good, the bed and pillows nice to sleep on. Only comment i would make: they must pick up the empty food boxes in the hallway as lots of guest order delivery from outside the hotel, eat same in the rooms and leave the garbage outside the door. The smell and the empty boxes are annoying... You need a multi plug as there are only 2 plugs available for usage by guest in the rooms.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
1 Thank Toomuchtravel2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanaanChady, Manager at Holiday Inn Express Dubai Airport, responded to this review, 10 April 2014
Dear Valued Guest,

Greetings from Holiday Inn Express Dubai Airport.

Thank you for taking the time and sharing your wonderful comments about the experience during your stay at Holiday Inn Express Dubai Airport.
It is our pleasure to note that you had enjoyed your stay and pleased with the provided services. Your positive comments were highly appreciated and shared with our team members.

Kindly accept my sincere apology for not meeting your expectations, your valuable feedback is highly appreciated, taken positively and addressed with the concerned department with corrective measure to ensure such shortfalls will not be experienced in the future.

This is our greatest reward from our valuable guests!

We look forward to welcome you again on your next visit to Dubai.

Sincerely yours,

Chady Kanaan | Hotel Manager
Holiday Inn Express Dubai Airport
P.O Box 35257 | Holiday Inn Express Dubai Airport | Umm Ramool, opposit T3. Dubai, UAE
Phone: + 9714 2900 111 | Fax: + 9714 2900 222 | Mobile: + 971 50 8936356
E-mail: chady.kannan@hiexdubai.ae
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Antigua, Guatemala
Level Contributor
86 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 4 April 2014

I stayed in this hotel with a team that was doing some humanitarian aide in India so we had to bunk up a bit. I was chosen to stay on the pull out sofa bed.

The room was ubber clean and the soaps and free stuff were nice. The bed was very comfortable but the pull out bed was more than opposite. I was in India sleeping in some of the worst places I have ever stayed and yet the bed at the holiday in was less comfortable, granted it was a pull out sofa.

The morning breakfast was very good with lots of fresh fruit no complaints there they did put out turkey bacon, what a shame a whole country missing out on the wonderfulness of bacon because of religion.
I would stay there again every one was very helpful and the shuttles were extremely prompt we even had to leave 2 team members at the hotel due to their tardiness.

I hope to go back and see more of Dubai.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jay R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanaanChady, Manager at Holiday Inn Express Dubai Airport, responded to this review, 6 April 2014
Dear Mr. Jay R,

Greetings from Holiday Inn Express Dubai Airport.

Thank you for taking the time and sharing your wonderful comments about the experience during your stay at Holiday Inn Express Dubai Airport.

It is our pleasure to note that you had enjoyed your stay and pleased with the provided services. Your positive comments were highly appreciated and shared with our team members.

This is our greatest reward from our valuable guests!

We look forward to welcome you again on your next visit to Dubai.

Sincerely yours,

Chady Kanaan | Hotel Manager
Holiday Inn Express Dubai Airport
P.O Box 35257 | Holiday Inn Express Dubai Airport | Umm Ramool, opposit T3. Dubai, UAE
Phone: + 9714 2900 111 | Fax: + 9714 2900 222 | Mobile: + 971 50 8936356
E-mail: chady.kannan@hiexdubai.ae
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Dubai Airport

Property: Holiday Inn Express Dubai Airport
Address: 52b Street, 30 | Al Garhoud, opposite Dubai Airport Terminal 3, Dubai, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#44 Best Value Hotel in Dubai
#150 Business Hotel in Dubai
Price Range (Based on Average Rates): £
Hotel Class:2 star — Holiday Inn Express Dubai Airport 2*
Number of rooms: 40
Reservation Options:
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Also Known As:
Holiday Inn Express Dubai Airport Hotel Dubai

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