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“A good airport hotel”

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Holiday Inn Express Dubai Airport
Ranked #227 of 549 Hotels in Dubai
Melbourne, Australia
Level 5 Contributor
60 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“A good airport hotel”
Reviewed 6 May 2014

Pros:

Helpful staff
Very comfy bed with nice linen
Quiet
Good cleanliness
Late check out
Breakfast was good, nice range
Free wifi
Free shuttle bus

Cons:

Spent a lot of time waiting for shuttle, check in and check out - they seemed a bit understaffed


Overall a very good choice of airport hotel - I would recommend it.

Stayed April 2014, travelled solo
Helpful?
Thank X-Alice-the-Camel-X
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanaanChady, Manager at Holiday Inn Express Dubai Airport, responded to this review, 12 May 2014
Dear Valued Guest,

Greetings from Holiday Inn Express Dubai Airport.

Thank you for taking the time and sharing your wonderful comments about the experience during your stay at Holiday Inn Express Dubai Airport. It is our pleasure to note that you had enjoyed your stay and pleased with the provided services. Your positive comments were highly appreciated and shared with our team members.

This is our greatest reward from our valuable guests!

We look forward to welcome you again on your next visit to Dubai.

Sincerely yours,

Chady Kanaan | Hotel Manager Holiday Inn Express Dubai Airport P.O Box 35257 | Holiday Inn Express Dubai Airport | Umm Ramool, opposite T3. Dubai, UAE Phone: + 9714 2900 111 | Fax: + 9714 2900 222 | Mobile: + 971 50 8936356 E-mail: chady.kannan@hiexdubai.ae
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  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (216)
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Kota Kinabalu, Malaysia
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 May 2014 via mobile

We stayed here for two nights and were very happy with our stay.

The hotel is very near the airport and has a free shuttle to and from the airport every half an hour or so

The room was clean and comfortable with a basic bathroom and the complimentary breakfast was good.

We feel that the best aspect of this hotel was their customer service. Every staff from the check in counter to the shuttle driver were polite and very helpful. Keep up the good work!

Stayed May 2014, travelled as a couple
Helpful?
Thank Rachmeow16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanaanChady, Manager at Holiday Inn Express Dubai Airport, responded to this review, 6 May 2014
Dear Mr. Valued Guest,

Greetings from Holiday Inn Express Dubai Airport.

Thank you for taking the time and sharing your wonderful comments about the experience during your stay at Holiday Inn Express Dubai Airport. It is our pleasure to note that you had enjoyed your stay and pleased with the provided services. Your positive comments were highly appreciated and shared with our team members.

This is our greatest reward from our valuable guests!

We look forward to welcome you again on your next visit to Dubai.

Sincerely yours,

Chady Kanaan | Hotel Manager Holiday Inn Express Dubai Airport P.O Box 35257 | Holiday Inn Express Dubai Airport | Umm Ramool, opposite T3. Dubai, UAE Phone: + 9714 2900 111 | Fax: + 9714 2900 222 | Mobile: + 971 50 8936356 E-mail: chady.kannan@hiexdubai.ae
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Muscat, Oman
Level 3 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 29 April 2014

This is a basic hotel that does exactly what it advertises. The rooms are clean and the staff are polite. I love that is has a convenience center with snacks and drinks. This is perfect if you're just coming in from a long flight or staying over for a quick night, which is what we do.

It has a shuttle that runs to the hotel, although if coming in from a flight, it's quicker to take a taxi outside the airport and not expensive.

The rooms are basic but clean and well insulated so the planes nearby do not bother you.

It is one of the few hotels however that still have smoking rooms available. For a smoker, this is probably a welcome option. For a non-smoker, it can be less than pleasant when they put you in one that has been "converted". This only happened to us once, but it's worth being aware of.

One thing to say about the staff is their honesty. On one quick stay, my husband left his iPad on the bed. All of the staff were great about tracking it down and holding onto it until we got back.

There is a bar onsite so it's possible to get drinks at night and there is also a restaurant. To be honest, we're not crazy about the food served and will go down the road to Le Meridien if we want more than a snack.

Overall, this is a great hotel for the price and location if you need a quick place to stay before or after a flight.

Room Tip: Make sure to request non-smoking if that's important to you.
See more room tips
  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Melinda D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanaanChady, Manager at Holiday Inn Express Dubai Airport, responded to this review, 6 May 2014
Dear Mrs. Melinda,

Greetings from Holiday Inn Express Dubai Airport. Thank you for taking the time and sharing your wonderful comments about the experience during your stay at Holiday Inn Express Dubai Airport. It is our pleasure to note that you had enjoyed your stay and pleased with the provided services. Your positive comments were highly appreciated and shared with our team members.

This is our greatest reward from our valuable guests!

We look forward to welcome you again on your next visit to Dubai.

Sincerely yours,

Chady Kanaan | Hotel Manager Holiday Inn Express Dubai Airport P.O Box 35257 | Holiday Inn Express Dubai Airport | Umm Ramool, opposite T3. Dubai, UAE Phone: + 9714 2900 111 | Fax: + 9714 2900 222 | Mobile: + 971 50 8936356 E-mail: chady.kannan@hiexdubai.ae
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aberdeen, United Kingdom
Level 4 Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 26 April 2014 via mobile

Actually one of the best hotels I've stayed in recently when you consider the price paid for what you get. Dubai is extortionate for hotels but it is refreshing that this hotel doesn't follow the rest and change their pricing depending on what expo is in town.

The shuttle is quick and efficient and if you don't want to wait you can pay 10AED for a taxi. The hotel is clean, has a decent bar and restaurant and the rooms and bathrooms are much larger than their direct competition.

Service was impressive and everyone was out to please.

Overall this is a excellent hotel, perfect for airport layovers or even as a base for business in Dubai as it is close to the metro and the airport and to drive south you can take the back highway over business bay missing a lot of the traffic. Would definitely consider this hotel on my next trip.

Stayed April 2014, travelled on business
Helpful?
Thank ABZ_James
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanaanChady, Manager at Holiday Inn Express Dubai Airport, responded to this review, 28 April 2014
Dear Mr. James,

Greetings from Holiday Inn Express Dubai Airport.

Thank you for taking the time and sharing your wonderful comments about the experience during your stay at Holiday Inn Express Dubai Airport.
It is our pleasure to note that you had enjoyed your stay and pleased with the provided services. Your positive comments were highly appreciated and shared with our team members.

This is our greatest reward from our valuable guests!

We look forward to welcome you again on your next visit to Dubai.

Sincerely yours,

Chady Kanaan | Hotel Manager
Holiday Inn Express Dubai Airport
P.O Box 35257 | Holiday Inn Express Dubai Airport | Umm Ramool, opposite T3. Dubai, UAE
Phone: + 9714 2900 111 | Fax: + 9714 2900 222 | Mobile: + 971 50 8936356
E-mail: chady.kannan@hiexdubai.ae
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles
Level 3 Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 25 April 2014

I stayed here on an 18 hour layover from Sri Lanka. This hotel is much cheaper than the airport hotel. The property is well-maintained and is quite modern and nice! You can actually see the hotel from the airport terminal--that's how close it is. The AC works well--that's important in Dubai. There is a free shuttle to and from the airport. Before going outside to wait, be sure to stop at the Holiday Inn Express desk (it's included in a long line of service booths along the wall), which you will pass right before you exit the doors to go outside. Be outside about 15 minutes before the scheduled arrival. My shuttle arrived about 10 minutes early, so give yourself some time. Going back to the airport was no problem at all.

Stayed April 2014, travelled on business
Helpful?
1 Thank TravelKing06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanaanChady, Manager at Holiday Inn Express Dubai Airport, responded to this review, 28 April 2014
Dear Valued Guest,

Greetings from Holiday Inn Express Dubai Airport.

Thank you for taking the time and sharing your wonderful comments about the experience during your stay at Holiday Inn Express Dubai Airport.
It is our pleasure to note that you had enjoyed your stay and pleased with the provided services. Your positive comments were highly appreciated and shared with our team members.

This is our greatest reward from our valuable guests!

We look forward to welcome you again on your next visit to Dubai.

Sincerely yours,

Chady Kanaan | Hotel Manager
Holiday Inn Express Dubai Airport
P.O Box 35257 | Holiday Inn Express Dubai Airport | Umm Ramool, opposite T3. Dubai, UAE
Phone: + 9714 2900 111 | Fax: + 9714 2900 222 | Mobile: + 971 50 8936356
E-mail: chady.kannan@hiexdubai.ae
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level 4 Contributor
43 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 25 April 2014

Perfect for my needs - arrived on late flight, shuttle arrived quickly, short trip to hotel, check-in was quick, rooms were as I had booked and requested, rooms were clean and quiet (nice view of the planes), breakfast buffet good, fast check-out, good value.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nightwatchman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanaanChady, Manager at Holiday Inn Express Dubai Airport, responded to this review, 28 April 2014
Dear Valued Guest,

Greetings from Holiday Inn Express Dubai Airport.

Thank you for taking the time and sharing your wonderful comments about the experience during your stay at Holiday Inn Express Dubai Airport.
It is our pleasure to note that you had enjoyed your stay and pleased with the provided services. Your positive comments were highly appreciated and shared with our team members.

This is our greatest reward from our valuable guests!

We look forward to welcome you again on your next visit to Dubai.

Sincerely yours,

Chady Kanaan | Hotel Manager
Holiday Inn Express Dubai Airport
P.O Box 35257 | Holiday Inn Express Dubai Airport | Umm Ramool, opposite T3. Dubai, UAE
Phone: + 9714 2900 111 | Fax: + 9714 2900 222 | Mobile: + 971 50 8936356
E-mail: chady.kannan@hiexdubai.ae
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lucknow, India
Level 6 Contributor
93 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 23 April 2014

My wife and I reached this hotel at about midnight and had to leave early the next morning at 5 AM. We took their hotel shuttle from Terminal 1 (runs every half hour), and the next morning we had to get dropped at Terminal 2 (once every hour, on the hour).

Please be informed that the hotel is located a considerable distance away (must be about 3-4 kms or more) from various Terminals - it is certainly NOT possible to walk the distance like it is in several airport hotels around the world. However, their courtesy pick-up bus service runs to various terminuses and is quite easy to spot.

We found the check-in procedure very smooth and the hotel staff very courteous. The rooms are also of a reasonable size. They prepared a breakfast box for all those who were leaving early in the morning.

All in all, just a short overnight stay, but quite a pleasant experience.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RM72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanaanChady, Manager at Holiday Inn Express Dubai Airport, responded to this review, 26 April 2014
Dear Valued Guest,

Greetings from Holiday Inn Express Dubai Airport.

Thank you for taking the time and sharing your wonderful comments about the experience during your stay at Holiday Inn Express Dubai Airport.
It is our pleasure to note that you had enjoyed your stay and pleased with the provided services. Your positive comments were highly appreciated and shared with our team members.

This is our greatest reward from our valuable guests!

We look forward to welcome you again on your next visit to Dubai.

Sincerely yours,

Chady Kanaan | Hotel Manager
Holiday Inn Express Dubai Airport
P.O Box 35257 | Holiday Inn Express Dubai Airport | Umm Ramool, opposite T3. Dubai, UAE
Phone: + 9714 2900 111 | Fax: + 9714 2900 222 | Mobile: + 971 50 8936356
E-mail: chady.kannan@hiexdubai.ae
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Dubai Airport

Property: Holiday Inn Express Dubai Airport
Address: 52b Street, 30 | Al Garhoud, opposite Dubai Airport Terminal 3, Dubai, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#150 Business Hotel in Dubai
Price Range (Based on Average Rates): £
Hotel Class:2 star — Holiday Inn Express Dubai Airport 2*
Number of rooms: 40
Reservation Options:
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Also Known As:
Holiday Inn Express Dubai Airport Hotel Dubai

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