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“A three night stop over”
Review of Ibis Al Rigga

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Ibis Al Rigga
Ranked #143 of 554 Hotels in Dubai
Certificate of Excellence
Reviewed 20 November 2013

We stayed at the Ibis Al Riqqa during our short stop over in Dubai. It is an affordable hotel, well run and we found it very clean and comfortable. The staff were extremely helpful and courteous.

It is close to the Al Riqqa metro station, if one needs to get to other parts of the city easily.

If you need to use the telephone, as we did, you have to pay a deposit of Dh. 100, any balance is refundable at checkout. Our telephone was cut off on our last day, and on enquiring as to the reason we were informed that we "only" had a balance of Dh. 14 - laundry had been deducted from the deposit instead of being charged when returning the key card. This point needs to be explained to future guests.

On the whole we enjoyed our stay here and would recommend it, and use it again.

  • Stayed: October 2013, travelled as a couple
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Thank Petrina H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisALRigga, General Manager at Ibis Al Rigga, responded to this reviewResponded 24 November 2013

Dear Reviewer

Greetings from Ibis Al Rigga Dubai!

I would like to thank you for taking the time to complete our online guest questionnaire.

On behalf of the Hotel team, I would like to thank you for your great comments towards the hotel’s quality of services and cleanliness.

Meanwhile, I would like to apologize for the incident happened concerning your telephone deposit which was not clear to you from the beginning. We have taken note of your suggestion for review and improvement.

We thank you for all your comments and we would like to assure you that anything brought to our notice is treated with care and attention it deserves. In this way, we hope to ameliorate any areas which our guests feel may need improvement.

We hope to have a pleasure to welcoming you again in the near future.

Sincerely,

Traetto Oreste
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 20 November 2013

We quite enjoyed our stay in the Ibis. The location is nice, you can walk from the metro station, so you can get to the airport as well as Dubai downtown very quick.
There is nothing to complain about, the staff was very nice, the breakfast was excellent with lots of choices. Consider there is no wifi in the rooms, you have to use an ethernet cable (which is provided) or use the wifi in the lobby.

Room Tip: Ask for a room on a high floor, you will have a better view and can even see the Burj Khalifa
  • Stayed: November 2013, travelled as a couple
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Thank KatiN2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisALRigga, General Manager at Ibis Al Rigga, responded to this reviewResponded 22 November 2013

Dear Reviewer,

Warmest greetings from Ibis Dubai Al Rigga!

Thank you for sharing with us your evaluation on Trip advisor.

It was a pleasure to read your overall satisfaction. As we are happy to note that the hotels’s quality of services as well as its facilities have been very much appreciated.

Your review has been shared with the hotel team and thank you for making lots of people happy.

At ibis, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us.

Hoping to having the pleasure of welcoming you again and better serving you in the near future at Ibis Al Rigga,

Sincerely,

Traetto Oreste
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 November 2013

  • Stayed: October 2013, travelled with family
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Review collected in partnership with Accorhotels.com
3  Thank weldan077
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
IbisALRigga, General Manager at Ibis Al Rigga, responded to this reviewResponded 22 November 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 12 November 2013

The location of this hotel is excellent. When you come out from the hotel, the Al Rigga Metro station is on the left (less than 3 mins walk) and the Al Ghurair Center Mall is on the right (less than 5 mins walk). There are a lot of restaurants and several supermarkets nearby. It's safe to walk along the wide pavements on both sides of the main Al Rigga road.
The room is basic, smallish but clean. Strangely there is no hand towel. The breakfast, if you opt for it, is standard fare with a decent variety.
If I return to Dubai I will have no hesitation in staying in this hotel again.

Room Tip: High floor room facing the main Al Rigga road
  • Stayed: November 2013, travelled solo
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1  Thank MalTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisALRigga, General Manager at Ibis Al Rigga, responded to this reviewResponded 22 November 2013

Dear Reviewer

Greetings from Ibis Al Rigga Hotel Dubai!

Thank you for taking the time to answer our online guest questionnaire.

We very much appreciate your positive comments regarding your stay at the Ibis Dubai Al Rigga!

I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Your comment is highly appreciated, positive feedback from satisfied clients is our greatest reward - thank you.

We look forward to welcoming you again at Ibis Al Rigga on your next visit.

Sincerely,

Traetto Oreste
General Manager

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Reviewed 12 November 2013

  • Stayed: October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with Accorhotels.com
Thank Temitope A
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
IbisALRigga, General Manager at Ibis Al Rigga, responded to this reviewResponded 22 November 2013

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Reviewed 12 November 2013 via mobile

The hotel is great, a little far from the main attractions but staff were great and the stay was enjoyable.
The breakfast was great with plenty of choices. The only complain I have is the cafe staff, they seem rude and service was not as great as the hotel staff.

Stayed: November 2013, travelled solo
Thank akp883
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisALRigga, General Manager at Ibis Al Rigga, responded to this reviewResponded 22 November 2013

Dear Reviewer,

Greetings from Ibis Al Rigga Hotel Dubai!

Thank you for taking the time to answer our online guest questionnaire.

We very much appreciate your positive comments regarding your stay at the Ibis Al Rigga.

I have shared your comments with the fron office team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. However, please accept my apologies concerning the behavior of the restaurant team. We will definitely do the needful in order to avoid future reoccurrence.

We look forward to welcoming you again at Ibis WTC.

Sincerely,

Traetto Oreste
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 November 2013

Perfect location and place for a quick business trip. It is literally 2-3 minutes walk from the metro station, supermarket, restaurants etc. I like the area since its open and safe till late in the night. The rooms are quite compact but functional. I dint much like the quality of shampoo n other toiletries; better to carry you own. They have good gym.

  • Stayed: October 2013, travelled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Thank PrachiNish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisALRigga, General Manager at Ibis Al Rigga, responded to this reviewResponded 11 November 2013

Thank you for taking the time to answer our questionnaire.

We very much appreciate your positive comments regarding your stay at the Ibis Al Rigga.

I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.

Positive feedback from satisfied clients is our greatest reward

Thank you.

We look forward to welcoming you again at Ibis Al Rigga.


Sincerely,
General Manager
Email: H6685-GM@accor.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ibis Al Rigga

Address: Al Rigga Al Rigga Rd | PO Box 186878, Dubai, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
#11 Best Value Hotel in Dubai
#119 Business Hotel in Dubai
#122 Romantic Hotel in Dubai
Price Range: £33 - £105 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ibis Al Rigga 2*
Number of rooms: 280
Official Description (provided by the hotel):
Located in the historic part of Dubai, next to Dubai Creek and Al Ghurair Mall, Ibis Al Rigga is the perfect location for both business and leisure trips. The hotel is within walking distance from Al Rigga metro station and only a 10 min drive from Dubai International Airport and 15 min from Dubai World Trade Center. The Gold Souk, Dubai Museum and Creek Golf Club are also close by. With its 280 comfortable air-conditioned rooms with internet access, the hotel offers the best value for money in the City Centre. ... more   less 
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Also Known As:
Ibis Al Rigga Hotel Dubai

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