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“Great Location”

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Sheraton Dubai Mall of the Emirates Hotel
Ranked #81 of 542 Hotels in Dubai
Certificate of Excellence
Sydney, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great Location”
Reviewed 12 August 2014

If you are going to Dubai for the shopping and bling / skiing / cinemas / value eating experience, this is a great hotel - particularly in the summer months - it connects directly into the Mall of the Emirates, so you don't need to step into the heat. We had a really nice club room at a very reasonable price. Excellent breakfast - the best coffee I've had in years - and good service. But, it's not a beach hotel and isn't near the Dubai Creek, so don't expect stunning views of the ocean, or trading Dhows coming and going.

Its about 15 - 20 mins from the airport and I would definitely stay again for the pure convenience and value.

Room Tip: As high as you can on the West side
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  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
3 Thank Tim J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton M, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review, 14 August 2014
Dear TCJ4321

Thank you for taking the time to post your feedback from your recent stay with us.

I am thrilled to read your kind comments about our location and service. We have a number of rooms that give a 'landmark view', meaning that they look out to the Burj al Arab and Burj Khalifa. During your next visit, request one of these rooms as your preference as the views are simply stunning.

Warm Regards

JP Kavanagh
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,077 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (410)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
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  • Danish first
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  • English first
  • French first
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English first
Belgrade, Serbia
Level Contributor
202 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
Reviewed 12 August 2014

Came to Dubai to celebrate a girlfriends birthday. My room was spacious, well appointed and very quiet. Loved the location as part of Mall of Emirates, helped making it easy to find as I inevitably get lost in Dubai. Loved the bath, it was a delight to be able to stretch out and have a soak. As with all good hotels WiFi is included in the room rate. Will happily stay here again.

  • Stayed August 2014, travelled solo
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank StarliteAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton M, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review, 14 August 2014
Dear StarliteAustralia

Thank you for your kind comments from your recent stay. I am thrilled to hear that you enjoyed your experience with us.

Warm Regards,

JP Kavanagh
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saudi Arabia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 August 2014

I have enjoyed the for the second time the excellent location of this nice hotel. Near to the metro station, ski Dubai and inside the mall of the emirates. And for sure I will back again to this nice hotel.

Room Tip: the club room is very nice.
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  • Stayed August 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
2 Thank Mohammed A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton M, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review, 14 August 2014
Dear Mohammed

Thank you for taking the time to post your kind comments.
It was great to welcome you back to the hotel and we look forward to seeing you again soon.

Warm Regards

JP Kavanagh
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newtownards
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 10 August 2014

Stayed here with my daughter for a short break. Beautiful spacious room with a great view of the Dubai skyline. Excellent location for shopping being attached to the Dubai Mall of the Emirates and also within travelling distance of other popular local sights. The staff were attentive and friendly. The food was beautiful. Will definitely be back soon!

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
3 Thank VivienneNewtownards
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton M, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review, 14 August 2014
Dear

I am thrilled to read your kind comments regarding your stay. I am glad you enjoyed our location 'connected to the heart of Dubai'. Mall of the Emirates offers a wide variety of experiences which is sure to keep all ages entertained.

My team and I look forward to welcoming you back to the hotel in the near future.

Warm Regards

JP Kavanagh
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 6 August 2014

The hotel is located at Mall of Emirates and has an excellent location it is situated just off the main Shk. Zyeed road and is the new hubble of night life. Located inside the mall, still accessible from within the mall and from outside too, gives a unique experience of being near to all the shopping and still away from the crown and noise.
has a very romantic appeal with see through bathroom and perfect settings for a couple.

  • Stayed July 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank shaniraval
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton M, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review, 14 August 2014
Dear shaniraval

Thank you for your kind review on the hotel.

I am glad that you appreciated the location of the hotel as we pride ourselves on this, being connected to the heart of Dubai. Not only are we in a central location but also connect to a major attraction in Dubai, shopping.

I look forward to welcoming you back to the hotel.

Warm Regards

JP Kavanagh
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangalore
Level Contributor
73 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 5 August 2014

I stayed here for 3 nights last June during the Fifa world cup finals - it was a great atmosphere & fun watching the matches in the giant screens the hotel had put up opposite the 5th floor reception.
The room were good & modern - i am staying again later this month for 15 days & hope to have a even better experience.

Room Tip: Should ask for a Burj Khalifa facing room - i did not get it the last time - but it is a great view.
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  • Stayed June 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank ayushmanc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton M, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review, 7 August 2014
Dear Ayushmanc

Thank you for your kind comments regarding your stay with us at Sheraton Dubai Mall of the Emirates.

I am thrilled to see that you enjoyed your stay and that you will be returning to us. Perhaps you can try our Chocoholic Brunch on Fridays, it was not running during your previous visit however, we have now relaunched it.

I look forward to welcoming you back soon.

Warm regards

JP Kavanagh
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
95 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 5 August 2014

We arrived in Dubai in the early morning & my wife was unwell. We were upgraded to a city view room with a great outlook. The room is large with a see-through shower-bath with an optional blind. Large flat screen TV on which we were able to watch our Waratahs beat the Crusaders in the Super Rugby final so we were very happy. We extended by a half day because of illness & the staff were most obliging. Restaurant was good & room service was always faster than their 20-30 minutes. Proximity to the Mall of the Emirates with the largest supermarket I have ever seen meant that all needs we're covered. The only downside was that there seemed to be a lot of hall noise - you could hear the doors near you open & close. At checkout we had booked a car transfer to the Airport & the concierge staff rang to ensure that the car was on time. We are staying again on our way home from Europe & we are looking forward to it.

Room Tip: Ask for a higher floor with a view over the entrance. The other side looks over the top of the Mall...
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  • Stayed August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
3 Thank JayDeeBee1950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton M, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review, 14 August 2014
Dear JayDeeBee1950

Thank you for taking the time to review the hotel on both TripAdvisor and our Starwood review page.

I am glad that you enjoyed your stay with and were well taken care of by the associates. I am also thrilled to see that you did not miss the super rugby final!

Looking forward to welcoming you back soon, enjoy your travels in Europe!

Warm Regards

JP Kavanagh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton Dubai Mall of the Emirates Hotel

Property: Sheraton Dubai Mall of the Emirates Hotel
Address: Sheikh Zayed Rd | Al Barsha 1, Mall of the Emirates, Dubai 450309, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#43 Romantic Hotel in Dubai
#47 Business Hotel in Dubai
#52 Family Hotel in Dubai
#54 Spa Hotel in Dubai
#76 Luxury Hotel in Dubai
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Sheraton Dubai Mall of the Emirates Hotel 5*
Number of rooms: 481
Official Description (provided by the hotel):
Directly connected to the world-renowned mall, the Sheraton Dubai Mall of the Emirates Hotel is a gathering place for corporate travelers, vacationers, and shoppers alike. The hotel is centrally located, with easy access to such destinations as Jumeirah, Dubai Marina, Jebel Ali Free Zone, and Dubai World Trade Center. Dubai International Airport (DXB) is only 20 minutes away by car. ... more   less 
Reservation Options:
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Also Known As:
Pullman Dubai Mall Of The Emirates Hotel Dubai

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