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“Good Hotel but could have been better”

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Cassells Al Barsha Hotel
Ranked #274 of 556 Hotels in Dubai
Reviewed 18 August 2014

Good hotel and price is ok. However when enter the room there is no air circulation and you get a musty smell.
Breakfast was ok but could have been better. Restaurant was good, however would have liked to have wine with the food.
It is good when you have family with young children.
Location was very quiet after dark, do not feel safe at the time to go for walks.

  • Stayed: July 2014, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank JIDV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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224 - 230 of 637 reviews

Reviewed 12 August 2014

clean , good staff, quiet area, short distance to the metro station ( 2 min) and Mall of Emirates. Thatare situated on a few minutes walk to the metro station and Mall of Emirates ( 15minutes walk or1 metro station )

  • Stayed: July 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
1  Thank iulius01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2014

We spent 2 nights in this hotel, and overall it was ok.
The check-in was fast and the lady from the reception was very kind.
We had 2 rooms, but they were not close to each other, but one in a part of the hotel, and one - in the opposite part, not even at the same floor.
The hotel is clean, the rooms are big. The bathroom have a problem and, in my oppinnion, is a big one: you don't have cold water, only hot! This is not ok when you want to take a refreshing shower after a hot day in Dubai!
Services ok, but not impressive. Just ok.
The breakfast is poor, with few choices and bad serving. Waiters were not very kind or helpful when we needed something.
People who stayed in this hotel are not very classy, the breakfast was a little jungle, and please excuse my expression, but i am just honest.
The pool is not temperature-controlled and it is pretty hot in August. Even if we were looking for a hotel with pool, we didn't used it because it was too hot. The good thing is that the pool has a deep part, reaching 2 meters depth.
The gym is ok.
No free wireless.
The hotel is close to the metro station, which links the hotel to Dubai Mall, Burj Khalifa and the fountains.
Overall, as i said, ok but nothing special.

  • Stayed: August 2014, travelled with friends
    • Location
    • Cleanliness
    • Service
1  Thank AdrianaCorina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2014

The hotel is very well located and well maintained property. The rooms are good sized and well furnished. The location is good, as its next to the metro station (Sharaf DG) and good restaurant and super market options around the area. The Mall of the emirates with famous Ski Dubai is at walk able distance The staff of the hotel is very nice and courteous.The Buffet breakfast was also good. Nothing much to complain about. A good value for money.

  • Stayed: June 2014, travelled with family
    • Value
    • Cleanliness
    • Service
3  Thank shonababu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2014

Hi,
I booked a one bed suite and all i would say the response was amazing. The front desk is always there to help you with whatever you require. The whole staff is amazing. The rooms are nice and well catered. Room service and house keeping people are really nice and helpful. The gym and pool add the beauty to the place. Another good thing is, it is very near to metro station and near to MOE as well.
So over all a very healthy experience with I giving it 9.5 out of 10. Deductin 0.5 for general reasons.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Service
3  Thank Ummad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 July 2014

We were on our way to Barcelona and transited in Dubai.
Emirates provided 2 nights stay in this hotel.
The Hotel is very near to metro station, Sharaf DG metro station.
There are restaurants and mini-supermarket around the Hotel.
Sad to say that free wi-fi is provided only at the lobby.

  • Stayed: June 2014, travelled with friends
    • Value
    • Location
    • Service
1  Thank ZhaoXiuMei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2014

we stayed for three days and we had a pleasant stay. we travelled in the month of june. its pretty close to metro station and close to mall of emirates. there is a good supermarket just outside the hotel. Everyone in the reception were very nice except for a lady. the food in the restaurant was nice. we had lunch there for two days. we had complimentary wi fi and fruits for the days we stayed.we had a tough time in getting our phones charged as the electrical pins in dubai were different. the people in the reception were so kind enough to give us an pin adapter.
we appreciate the service provided by you people. its excellent location for tourists who likes to use the metro train for sight seeing.

  • Stayed: June 2014, travelled with family
    • Location
    • Rooms
    • Service
Thank dr_anuradha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cassells Al Barsha Hotel

Address: Station Sheikh Zayed Rd, Dubai 114400, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #274 of 556 Hotels in Dubai
Price Range: £51 - £240 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cassells Al Barsha Hotel 4*
Number of rooms: 312
Official Description (provided by the hotel):
Cassells Al Barsha Hotel is a luxurious yet affordable hotel located in the commercial and financial business district of central Dubai. The property welcomes the guests travelling to Dubai from all over the world and offers warm hospitality and modern amenities at a great value for money. Our property is conveniently located in proximity to the metro station Sharaf DG, Mall Of The Emirates & Ski Dubai, and a short drive to Dubai Media City, Internet City and Dubai Convention Centre. Cassells Al Barsha Hotel boasts 312 rooms which exude comfort and luxury with their elegant furnishing and tasteful ambiance and come with all the state of the art facilities. There is also a fully equipped gym and a large swimming pool where guests can unwind after a hectic day or a long travel. Business guests can also avail a range of facilities for their corporate events at one of our fully equipped conference halls and meeting rooms. We also have vastly experienced support staff who ensure that your event runs smoothly. Our guests can also enjoy fine Emirati cuisine at our specialty restaurant 'Emarati N More'. ... more   less 
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