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“Fantastic service, lovely rooms”

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Movenpick Ibn Battuta Gate Hotel Dubai
Ranked #37 of 561 Hotels in Dubai
Certificate of Excellence
Reviewed 15 July 2014

We stayed here on a stop over. The room we had was amazing, it was comfortable and spacious. The pool was on the eighth floor and was lovely - it's not massive but a lovely aspect. The service from check-in through to check-out was superb, everyone was really helpful.
The food was great. Breakfast had a great choice of food, hot, cold, continental etc, highly recommended. We ate at the buffet too in the evening, the setting was beautiful and again, the choice of food was amazing.

There is a mall opposite so useful for buying food or gifts, considering most places are a cab ride away it was very helpful.
We went during Ramadan which wasn't great, all food and drink places outside the hotel (malls/attractions etc) were closed during daylight (and it was prohibited to eat/drink in public during these hours too), so popping out for a coffee was not an option.

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Treeborker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael N, General Manager at Movenpick Ibn Battuta Gate Hotel Dubai, responded to this reviewResponded 16 July 2014

Dear Guest,
Thank you for sharing your wonderful review with the Tripadvisor community.
I was extremely pleased to read you enjoyed your stay to such extent, especially our breakfast spread, our buffet, our hotel facilities, and of course the service provided by our team. I will make sure to personally share your kind comments with the entire team.
We thank you for your recommendation and look forward to welcoming you back soon.
Best Regards,
Michael Nugent
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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4,265 - 4,271 of 6,716 reviews

Reviewed 15 July 2014

It was a good stay and it makes my birthday a wonderful one! Hotel is amazing, the suite is exemplary.. From the living room to the big balcony where you can have breakfast while watching the sunrise, it's such a good place to stay and relax. Staff are very friendly and accommodating. I will defiantly go back in this hotel.. I will recommend it to my friends and family from Romania who's traveling Dubai.

  • Stayed: July 2014, travelled with friends
    • Value
    • Location
    • Service
Thank Nic0leAs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael N, General Manager at Movenpick Ibn Battuta Gate Hotel Dubai, responded to this reviewResponded 16 July 2014

Dear Guest,
Thank you for sharing your fantastic review on your stay at Mövenpick Hotel Ibn Battuta Gate.
I was extremely pleased to read you enjoyed your stay to such extent, especially our overall hotel facilities, and of course the service provided by our team. I will make sure to personally share your kind comments with the entire team.
We thank you for your recommendation and look forward to welcoming you back soon.
Best Regards,
Michael Nugent
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2014

It was a good trip right from the airport pick up.Cyprian was a good person who had the water bottle ready and since it was ramadan time he advised that I drink the water in the parking lot itself.
Car was wifi ready and he helped me with that too.

Nice hotel,but some paces in the room were a bit dark like in the coffee maker area.Could do well to put a light in there.The restaurant downstairs was not too good,but breakfast was very nice.
And they go out of their way to be helpful.No question of saying no for anything.

Overall a pretty good hotel especially if you have work in the Jebel ali area.

Room Tip: Not sure of there is difference since there is really nothing to see outside
See more room tips
  • Stayed: July 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
2  Thank golti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael N, General Manager at Movenpick Ibn Battuta Gate Hotel Dubai, responded to this reviewResponded 16 July 2014

Dear Guest,
Thank you for sharing your review on your stay at Mövenpick Hotel Ibn Battuta Gate.
I was extremely pleased to read you enjoyed your stay to such extent, especially our breakfast spread, our overall hotel facilities, and the service provided by our team. I will make sure to personally share your kind comments with the entire team.
Please rest assured your feedback regarding the lighting in the room has been discussed with concerned manager for his immediate review. I would like to ask you to please send us an email to social.ibnbattuta@moevenpick.com as I would like for our team to contact you regarding your experience at our restaurants.
We thank you for your recommendation and look forward to welcoming you back soon.
Best Regards,
Michael Nugent
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2014 via mobile

we stayed here for one night and it was awsome.. even though they dont have sauna and steam room, but the rest was great, the room was very comfy and clean , food was great we ate buffet breakfast and every thing was good, staff was welcoming too they are friendly

Stayed: July 2014, travelled as a couple
2  Thank Jackson P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael N, General Manager at Movenpick Ibn Battuta Gate Hotel Dubai, responded to this reviewResponded 16 July 2014

Dear Jackson,
Thank you for sharing your wonderful review with the Tripadvisor community.
I was extremely pleased to read you enjoyed your stay to such extent, especially our breakfast spread, our hotel facilities, and of course the service provided by our team. I will make sure to personally share your kind comments with the entire team.
We thank you for your recommendation and look forward to welcoming you back soon.
Best Regards,
Michael Nugent
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2014

My stay in Moevenpick Ibn Battuta Gate was the best so far. The receptionists are very accommodating and always have ready smiles on their faces. The services are fast and superb. Staffs are friendly and courteous. There are a lot of varieties in the breakfast :-) I will definitely recommend this hotel to my friends here in Dubai and back home in India. Thank you Moevenpick IBN Battuta Gate Hotel for a very wonderful experience.

  • Stayed: July 2014, travelled with friends
    • Value
    • Location
    • Service
3  Thank marycheriyan11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael N, General Manager at Movenpick Ibn Battuta Gate Hotel Dubai, responded to this reviewResponded 16 July 2014

Dear Mary,
Thank you for sharing your fantastic review on your stay at Mövenpick Hotel Ibn Battuta Gate.
I was extremely pleased to read you enjoyed your stay to such extent, especially our breakfast spread, our overall hotel facilities, and of course the service provided by our team. I will make sure to personally share your kind comments with the entire team.
We thank you for your recommendation and look forward to welcoming you back soon.
Best Regards,
Michael Nugent
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2014

I would definitely stay in this hotel again. Superb and very fast personalized service by very friendly and warm staff..Buffet was excellent, the location is very accessible to the mall and metro station.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Dumamon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael N, General Manager at Movenpick Ibn Battuta Gate Hotel Dubai, responded to this reviewResponded 14 July 2014

Dear Guest,
Thank you for sharing your wonderful review with the Tripadvisor community.
I was extremely pleased to read you enjoyed your stay to such extent, especially our hotel facilities, our walking distance to Ibn Battuta Shopping mall and the Dubai metro station, and of course the service provided by our team. I will make sure to personally share your kind comments with the entire team.
We thank you for your recommendation and look forward to welcoming you back soon.
Best Regards,
Michael Nugent
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2014

I have stayed at this property for only 2 nights but found it very relaxing and most enjoyable. Located from walking distance to the metro station, Ibn Battuta, it was convenient and just right to my need to be away from the crowded buildings with noise level and lights in town. However, getting a cab was much easier and less pricey than you would have had in other tourist cities.

We have spent 10 nights in France and Switzerland before this and once we arrived the hotel, the warm welcome was exactly what we ever wanted as this was missed out in the past 10 nights of ours. You could see and appreciate the amazing blend of multicultural environment this city and the hotel itself had to offer. The interior and the decoration did really wow us in every sense from the high ceiling at the atrium, tens of hanging delicate Arabian lamps and metal camels in actual size. Our flight from Zurich arrived early in the morning and made us reach the hotel around 8 am, I understood that it was far too early to check in but Boghos, a duty manager, was so kind to give us the room for resting our heads from traveling. That was much appreciated.

The room itself was great. It is spacious, beautiful, and very clean. Thanks to the housekeeping maid for cleaning our room so well. Our stuff messed up on the floor were organized and tidied up every day. The bathroom was worth to be mentioned. I did feel like it should have belonged to higher room category as it was huge with separated bathtub and shower area decorated with glass partition and Arabian design.

The breakfast buffet was fabulous. We had no problem at all in finding a table as it became a classical problem at any big-scale hotel. The vast variety of buffet selection was one of the pleasure. There were many food stations that you did not need to queue up. The service was efficient.

We have not had an opportunity to have a dinner at one of hotel's restaurants, only have we enjoyed the drink at Moroccan bar adjacent to the reception. Sipping a cold beer with yummy tapas in the outdoor setting with the gentle breeze and the big archway as the backdrop, that was one of the chillaxing nights to have.

Not forget to mention the exceptional service of Chavee, a guest relations supervisor, who really made our stay simple and easy. With only 2 days available for excursion, we have packed ourselves with dessert safari tour (recommended), big bus tour, and dinner cruise. And there was a problem as we tried to contact the tour company long before for confirming a reservation from our purchased vouchers. It was frustrating as the company would not come to pick us up at the hotel and required us to change the date with specified meeting point at Dubai Mall (the biggest mall in the world and god knows how could we meet with the driver?) Chavee has gone extra miles and made this hassle-free for us. She was really a great asset to the hotel.

Upon departure, we have met with Fadi, Front Office Manager, who had ensured that we were leaving with amazing experience. He kindly managed to arrange us a poshy BMW limo to the airport. That's really awesome!

All in all, if you would like to fancy yourself exploring in this vibrant city of Dubai, this hotel is highly recommended!

  • Stayed: June 2014, travelled with friends
    • Value
    • Rooms
    • Service
2  Thank Byrtimizer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael N, General Manager at Movenpick Ibn Battuta Gate Hotel Dubai, responded to this reviewResponded 14 July 2014

Dear Guest,
Thank you for sharing your fantastic review on your stay at Mövenpick Hotel Ibn Battuta Gate.
I was extremely pleased to read you enjoyed your stay to such extent, especially our breakfast spread, our overall hotel facilities, our walking distance to Ibn Battuta Shopping mall and the Dubai Metro, our Moroc Lounge & Bar, and of coruse the service provided by our team. I will make sure to personally share your kind comments with Boghos, Chavee, Fadi and the entire team.
We thank you for your recommendation and look forward to welcoming you back soon.
Best Regards,
Michael Nugent
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Movenpick Ibn Battuta Gate Hotel Dubai

Address: Sheikh Zayed Road | Adjacent to Ibn Battuta Shopping Mall, Dubai, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #37 of 561 Hotels in Dubai
Price Range: £95 - £282 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Movenpick Ibn Battuta Gate Hotel Dubai 5*
Number of rooms: 396
Official Description (provided by the hotel):
Mövenpick Hotel Ibn Battuta Gate Dubai features a statuesque gateway that is larger than the ‘Arc de Triomphe’ in Paris. The 396-room hotel is located next to Ibn Battuta Mall and Cineplex at the very heart of ‘New Dubai’. Inspired by the travels of the 14th century Arabian explorer, Ibn Battuta Gate Hotel’s Grand Hall features 88 enormous eastern-style lanterns and it is also the ‘gateway’ to the hotel’s equally iconic six restaurants. The Ibn Battuta Gate Hotel offers a true ‘design and taste journey’ that spans the Near East, Far East, Middle East and Arab-African radius our namesake travelled through in his epic 30-year journey. The hotel has 6 restaurants including a Chinese, Indian and Italian. There is a nightclub and supper club on the property discretely positioned. Our sister property, Oceana Beach Club, is located on the Palm Jumeirah with swimming pools, a lazy river and private beach. We offer complimentary shuttles to and from the Club. ... more   less 
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