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“Fantastic”

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Movenpick Ibn Battuta Gate Hotel Dubai
Ranked #36 of 542 Hotels in Dubai
2 reviews
“Fantastic”
Reviewed 27 February 2011

A remarkable hotel, brilliant. It reflects the grandiuer & true 5 star class. Close to metro and mall and the shuttle to the palm private beach - made it an idyllic place. Staff very helpful especially Grace at reception who offered is a great service. Will highly recommend and look forward to returning again!

  • Stayed February 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Drbilalkhan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JKai, General Manager at Movenpick Ibn Battuta Gate Hotel Dubai, responded to this review, 6 March 2011
Dear Guest,

Thank you for sharing your feedback following your recent stay at Ibn Battuta Gate Hotel.

I am delighted to learn that you enjoyed your time with us and your kind words are highly appreciated. I will definitely share your feedback with Grace and rest of the team.

We look forward to welcoming you back to the Ibn Battuta Gate Hotel in the near future.

See you at the gate,

Jan Kaiser,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (751)
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  • Arabic first
  • Chinese (Traditional) first
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English first
Abu Dhabi, United Arab Emirates
1 review
Reviewed 18 February 2011

Nice Hotel, it was my first visit but I will come back every time I visit Dubai
Nice location, away from the traffic, few minutes walking then you will be in the mall.
The staff wonderful and I would like the thank Mr Nabil the Duty Manager who let me feel very welcomed, he is an example for excellent service
Regards
Jamal

  • Stayed February 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Great97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JKai, General Manager at Movenpick Ibn Battuta Gate Hotel Dubai, responded to this review, 24 February 2011
Dear Jamal,

Many thanks for taking time to post your review of Ibn Battuta Gate hotel on trip advisor.
It is wonderful to hear that you have enjoyed the hotel and the service provided by our staff.

We truly appreciate your wonderful comment on our Duty manager Nabil and I will make sure to pass him on your magnificent feedback. To exceed our guest’s expectations and offer each guest an excellent service is one of our main goals here at Ibn Battuta Gate Hotel.

We are looking forward to welcoming you back to Ibn Battuta Gate Hotel in the near future.

See you at the gate,
Jan Kaiser,
General Mangaer.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manaus
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 February 2011

This hotel is the best I have ever stay! The breakfast is very very very good! I are going to feel like a King there. The staff is still quite slow but very helpful. It is close to the train station and 30 seconds walking distantance to the Ibn Battuta Shopping Mall that closes at 23:00 and the supermarkt 24:00.

Stay there!

  • Stayed January 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TravelAdddictedd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockholm, Sweden
Level Contributor
41 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 1 February 2011

Me and my girlfriend had booked a hotel room for five nights at the Ibn Battuta. Since I am currently working in the Middle East and my girlfriend is living in one of the cold Nordic countries, we arrived to Dubai with different flights.

My girlfriend came really early to the hotel and she was expecting not to be able to check in for maybe a couple of hours. After a few hours waiting she had been offered a room where you were allowed to smoke, but turned the offer down.
After a while some kind of manager turned up and heard the story about the poor girl who have travelled from far away, and was sitting in the lobby tired after the flight. Actually I had mailed the hotel asking if it was possible to check in early in the morning, but there was no reply for some reason.
He offered my girlfriend a suite instead of the ordinary room we have booked, without any fee to be charged. And the suite was absolutely great. Big, luxurious and with a spacious balcony/terrace.

Both the hotel and the room was very well designed in an originally way with the theme of the different countries the explorer Ibn Battuta has visited during his trips. I will say that is a true five star hotel.

When we ordered room service they were vey helpful when taking the order and they also brought the food to the room quite quick. And the food was really good.
The only negative thing we have to say is that the room cleaning was not so good on two days during our visit.

The shuttle bus to the Oceana beach club worked very well. It was on time every day both for the departure to Oceana and back again to the hotel.
The breakfast buffé was indeed very good.

We really recommend this hotel to other travellers. You will not get disappointed.

  • Stayed January 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Swede-Johansen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
United Arab Emirates
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 January 2011

The rooms were really nice, very quite and clean, big and comfortable, we loved the room and the hotel lobby design is beautiful, the location is really good as it is just opposite to the mall.

The receptionist when we check in wasn't friendly and professional although we checked in really late like 7 pm and she wasn't busy as we were the only one, the room service was poor as every time we call them and ask for something they said yes, but we never got it, even after you call for 3 times (not sure if they were busy, maybe they need to hire more or concentrate on the quality and training of their people). Also we put a note that we are celebrating our anniversary on the booking, but there wasn't anything special (even they don't have to) but it is still would look nice to even say something.

  • Stayed January 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Traveler11778
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JKai, General Manager at Movenpick Ibn Battuta Gate Hotel Dubai, responded to this review, 24 February 2011
Dear Guest,

Thank you for taking time to write a review about Ibn Battuta Gate Hotel.
We are delighted that you enjoyed our comfortable rooms and the décor and design of the Grand Hall. It is my pleasure to read that you enjoyed our location and mange to visit the Ibn Battuta Shopping Mall.

It is very unfortunate to read your feedback on our receptionist and room service staff. Kindly note that we are under process with continues trainings for all our team members and wish to satisfy your every need on your next visit by making sure that all our team members follow our five star standards.

Regarding your feedback for your anniversary celebrations, let me assure you that it is one of our main duties’ at the hotel to recognize these events and make sure that our guests are given special attention during their stay. Please advise us before hand and we make sure that you have the best treatment for your special day.

I look forward to welcoming you back to Ibn Battuta Gate Hotel.

See you at the Gate.

Jan Kaiser,

General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Movenpick Ibn Battuta Gate Hotel Dubai

Property: Movenpick Ibn Battuta Gate Hotel Dubai
Address: Sheikh Zayed Road | Adjacent to Ibn Battuta Shopping Mall, Dubai, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #36 of 542 Hotels in Dubai
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Movenpick Ibn Battuta Gate Hotel Dubai 5*
Number of rooms: 396
Official Description (provided by the hotel):
Mövenpick Hotel Ibn Battuta Gate Dubai features a statuesque gateway that is larger than the ‘Arc de Triomphe’ in Paris. The 396-room hotel is located next to Ibn Battuta Mall and Cineplex at the very heart of ‘New Dubai’. Inspired by the travels of the 14th century Arabian explorer, Ibn Battuta Gate Hotel’s Grand Hall features 88 enormous eastern-style lanterns and it is also the ‘gateway’ to the hotel’s equally iconic six restaurants. The Ibn Battuta Gate Hotel offers a true ‘design and taste journey’ that spans the Near East, Far East, Middle East and Arab-African radius our namesake travelled through in his epic 30-year journey. The hotel has 6 restaurants including a Chinese, Indian and Italian. There is a nightclub and supper club on the property discretely positioned. Our sister property, Oceana Beach Club, is located on the Palm Jumeirah with swimming pools, a lazy river and private beach. We offer complimentary shuttles to and from the Club. ... more   less 
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