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“nice hotel near dubai free zone” 5 of 5 bubbles
Review of TIME Grand Plaza Hotel

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TIME Grand Plaza Hotel
Ranked #75 of 544 Hotels in Dubai
Certificate of Excellence
kuwait
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“nice hotel near dubai free zone”
5 of 5 bubbles Reviewed 1 April 2014

nice hotel near dubai free zone , if you have any business there , comfortble wide bed, very quiet you can sleep good , avilable free secure car parking , have super market and pharmacy nearby
metro stasion about 15 minuts walk from time hotel .

Room Tip: comfortble wide bed, very quiet you can sleep good , avilable free secure car parking
See more room tips
  • Stayed March 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank q8kiwi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TIME Management ., Manager at TIME Grand Plaza Hotel, responded to this review, 3 April 2014
Dear TripAdvisor Member,

Thank you so much for your short but detailed review of our hotel.

It is indeed that TIME Grand Plaza is very close to Dubai Airport Free Zone and provides access to several places making us ideal for business, as well as for leisure.

We are really glad that you had a convenient stay with us and that everything is up to your satisfaction.

Thank you and we certainly look forward to welcoming you back in the near future.

Yours Sincerely,


Chris Fourtment
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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572 reviews from our community

Traveller rating
    337
    181
    34
    10
    10
See reviews for
98
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (98)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Indonesian first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 31 March 2014

Went to Dubai on the 17th for 5 nights with my wife. As this was our first holiday together. And let me say it was a brilliant experience. Not too far from the airport and location seems very nice. We got to the hotel few hours early. However, they still manage to get a room ready for us after waiting for 45 min. And the room is outstanding. King size bed, mini bar, tv the usual. But what stands out more then anything is the services. Especially the concierge staffs (Alfredo and Ram that helped us the most). Even when we couldn't open our luggage, they got someone to open our luggage. When we wanted to book the Dessert Safari and Dhow Boat cruise, instantly they booked it for us and next day the drivers is outside. Overall, I can't complain the facility nor the services at this splendid hotel. Only downfall was that the wifi in the room and also the lobby didn't work time to time. I would definitely come here again and would recommend everyone to go to this hotel.

Room Tip: 1st Floor or 3rd Floor the best rooms.
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  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Abdul H M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TIME Management ., Manager at TIME Grand Plaza Hotel, responded to this review, 3 April 2014
Dear TripAdvisor Member,

Thank you for your wonderful feedback about our hotel and once again, we are so delighted that in many occasions and past reviews, our hotel is always compared similarly to a 5 star hotel that clearly reflects the standards of service which we pride ourselves here in TIME Grand Plaza Hotel.

We are very happy that you have been overall impressed with the quality of our hotel and service offered to you by our staff and rest assured that your positive comments will be passed on with the rest of the team.

Meanwhile your comment has been duly noted with regards to Wifi connection and the same has been addressed to our I.T department to rectify the issue accordingly.

It is our primary goal to remain committed and consistently provide our guest the highest level of service and it would be such a pleasure welcoming you back to our hotel in the future.

Yours Sincerely,


Chris Fourment
Hotel Manager
.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Prague, Czech Republic
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 25 March 2014

We stayed only couple of hours as our flight was early morning,but qaulity of room was high standard and decent priced for Dubai.We had free wifi in our room,but stayed on first floor,so it could be from loby.We ordered throu reception taxi to airport and cost only 40 dirhams.Nice hotel in proximity pf airport.

  • Stayed March 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank JPTURNS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TIME Management ., Manager at TIME Grand Plaza Hotel, responded to this review, 29 March 2014
Dear TripAdvisor Member,

It was a pleasure having you with us at TIME Grand Plaza Hotel. I would like to sincerely thank you for your positive review of our hotel and we are all looking forward to welcoming you back in the near future.


Sincerely Yours,


Chris Fourment
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gyomro, Hungary
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 25 March 2014

We were surprised to receive an upgrade to an executive room. It was a very nice step from them. We were so happy that I did an upgrade after that to receive even more service, like free internet on more devices, free minibar, afternoon snack etc. We had problem with this extras, they did not refilled the minibar only when we asked for, they didn't provided afternoon snack only if we asked for, Internet was broken for almost a day.

Pool and pool staff was really great. Reception staff was fantastic helping us and answering our questions. Location is good, 10 minutes walk from the Metro station, many restaurants and supermarkets are around. Room was nice, but the staff didn't do a good job to clean around. The garbage was not emptied, we had only one pair of slippers. Empty water bottle was not removed. Breakfast had nothing special, staff was fast and helpful.

Overall experience was good for the price.

Room Tip: Internal rooms has very low natural light. Hard to say if there is sunshine outside or cloudy. AC is...
See more room tips
  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Dlawnurg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TIME Management ., Manager at TIME Grand Plaza Hotel, responded to this review, 29 March 2014
Dear TripAdvisor Member,

Thank you for sharing your review on TripAdvisor. While we are happy to know that you enjoyed your recent stay in the hotel, we regret that you encountered challenges and we apologize for the inconvenience it has caused you.

Rest assured that your comments have been duly noted and addressed to all related departments and sincere action has been taken to avoid similar incidents.

Meanwhile we are delighted that you enjoyed our swimming pool and appreciate your good feedback about our service staffs as they are always focus on extending the very highest level of service to all our guests.

Thank you once again and we look forward to welcoming you back soon.


Sincerely Yours,

Chris Fourment
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kanpur, India
Level Contributor
94 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 20 March 2014

A nice hotel very neae the Airport which I had taken for a nap for a stopover at Dubai . The check in was quick and the room was quite nice and big and the facilities were at par with a 5 star property though it was a short stay but it was nice and comfortable

Room Tip: rooms at higher floor are nice
See more room tips
  • Stayed March 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank shahlot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TIME Management ., Manager at TIME Grand Plaza Hotel, responded to this review, 25 March 2014
Dear TripAdvisor Member,

Thank you for your short but great review about TIME Grand Plaza Hotel.

We are happy to hear that you enjoyed your recent stay with us and appreciate your feedback on the room and facilities of our hotel and it is such an honor being compared similar to 5 star hotels.

Thank you once again and we look forward to welcoming you back soon.

Sincerely Yours,


Chris Fourment
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cheltenham, United Kingdom
Level Contributor
251 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
5 of 5 bubbles Reviewed 16 March 2014

Stayed one night only, very close to the airport, and only around 10 minutes journey. The hotel is in an area with many supermarkets and restaurants/cafés within a minute or two walking. Great base for longer stays as Metro is just round the corner too. The bed was extra ordinarily comfortable with good quality bedding and pillows. This hotel has clearly been well looked after as we were surprised it had been open for a few years as everything was as new. The rooms are well equipped and modern with quality furnishings and everything you need. Highlight was also a really well equipped gym (but strangely no cross trainer), and pool area with space to sunbathe, although there was a shortage of sunbeds by around 1030am. Dinner in the hotel was good, and an added bonus was that between 1900 and 2000 it was 50% off! making the buffet less than £10 each. Breakfast was really fresh, great options, lots of choice and very friendly staff. Will definitely use this hotel again.

Room Tip: We has 112. which had a window to the outside and on exec floor. Others had balconies to the outside...
See more room tips
  • Stayed March 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Salcheltenham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TIME Management ., Manager at TIME Grand Plaza Hotel, responded to this review, 25 March 2014
Dear TripAdvisor Member,

Thank you for your detailed review on your recent stay at TIME Grand Plaza Hotel. With all of the options available in town, we are delighted that you chose our hotel and that you had a comfortable stay with us.

Your observation has been duly noted with regards to the additional sunbeds at the pool and the same has been addressed to the concerned department.

One of the highest compliments we can receive from our guests is to know that they will come again at TIME Grand Plaza and for this we hope to see you back in our hotel soon.

Sincerely Yours,


Chris Fourment
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 15 March 2014 via mobile

Arrived later than planned, got upgraded to a suite, and the room was amazing. Fantastic friendly service, would love to go back, would highly recommend. The service was very prompt, the room spotlessly clean, and for the very reasonable cost, this hotel is well worth a visit.

Stayed March 2014, travelled as a couple
Helpful?
3 Thank Paul C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TIME Management ., Manager at TIME Grand Plaza Hotel, responded to this review, 25 March 2014
Dear TripAdvisor Member,

When the timing is right, great things happen, such as upgrades to suites! We are very pleased that you enjoyed the experience and very much appreciate your comments.

Your feedback has been shared with the rest of the team and we are all looking forward to have you back at TIME Grand Plaza Hotel.

Sincerely Yours,

Chris Fourment
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about TIME Grand Plaza Hotel

Property: TIME Grand Plaza Hotel
Address: Damascus St | Al Qusais, Dubai 237844, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #75 of 544 Hotels in Dubai
Price Range (Based on Average Rates): £
Hotel Class:4 star — TIME Grand Plaza Hotel 4*
Number of rooms: 232
Official Description (provided by the hotel):
TIME Grand Plaza Hotel features 232 spacious rooms and suites appointed with every imaginable guest comfort. Savor superb cuisine at two onsite restaurants and at our breezy poolside lounge. Enjoy an invigorating workout in the state-of-the-art Powerzone fitness centre or soothe away stress in the temperature-controlled rooftop pool. For corporate guests, three modern meeting rooms and property-wide wireless Internet access is available to promote productivity and fresh ideas. Whether you're travelling for business or leisure, you're sure to appreciate the unique features and convenient setting of our Al Qusais hotel near Dubai International Airport. The hotel has dedicated non-smoking floors available. ... more   less 
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