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“Excellent despite check in”

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One&Only The Palm Dubai
Ranked #4 of 561 Hotels in Dubai
Certificate of Excellence
Reviewed 6 June 2012

This hotel is a wonderful escape right at the end of the crescent but also accessible by boat from its sister hotel on the mainland. A word of warning though we booked a beach villa and after a long wait to check in despite having requested an early checkin we were upset to find that our villa was nowhere near the beach but on the main path from the hotel to the Bar overlooking the Marina. We then had another long a futile wait while we tried to move rooms. The room was excellent though and the hotel made up for the check in over the rest of the stay by treating us well and moving us the next day to a lovely room overlooking the beach. It is a lovely hotel, and we will return soon.

Stayed: May 2012, travelled as a couple
Thank HoggyDubai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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837 - 843 of 1,206 reviews

Reviewed 1 June 2012

This just the perfect place to rest for a few days, you'll have the sun, excellent food, luxury accomodation and service is fabulous.
We booked the manor house room and they are spacious with everything you need (including free nespresso coffe, basket fruits, free mineral water and moustique spray!) and a gig balcony.
Breafast is amazing with everything on the buffet!
The hotel may be away from city, if you stay a few days you have plenty of restaurants between the 4 hotels.(transfer with their own luxury boat take 10min)
Our favourit is 101, it was just amazing. Wine is pricy with a Oyster Bay at £ 65 a bottle...but you can do a bite of detox.
Zest was disapointed with a recommanded dish"See Bass Tagine", it was no test and definately not cooked like a tagine, but that was the only bad meal.
The other negative point was that you cant have any food arround the pool and you have to go in one of the restaurants, shame as they have plenty of space to do an outside snack bar.
I still love the place and will be back next year.

Room Tip: manage to have your breakfast and dining inclusive, it is a big saving.
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  • Stayed: May 2012, travelled as a couple
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Thank JerseyLB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2012

We've just returned from our second visit to The One & Only Palm and we have to say that the hotel proved to be even better than on our first visit.
The hotel is truly amazing.....very spacious rooms furnished to the highest standards, you really couldn't wish for anymore. The staff are wonderfully attentive, polite and always on hand to assist with your wishes. During our stay it was our wedding anniversary and my wifes Birthday and we couldn't have wished for more, they made us feel very special with handmade cakes , flowers and dressing our bed with rose petals etc.
We've been lucky enough to visit Dubai many times before and had the privilege to stay in some fantastic hotels but The One & Only Palm is by far our favourite and we cannot wait to return in the not too distant future.

  • Stayed: May 2012, travelled as a couple
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Thank TonyJLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2012

Absolute perfection fantastic facilities service and surroundings can not fault this place in
Any way

  • Stayed: May 2012
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Thank Saudijayne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 May 2012

Beautiful hotel with large rooms and beautiful decor but very far from everything. Rooms were spacious and service good. Although we arrived at 1pm they still made us wait till 2pm for check in even though they told us the hotel was at 50% capacity. I felt this was a little poor.

We had a manor room on the lower floor with good access to beach and pool.

Renovations were occuring as it was off-season but this was only a minor issue as we only heard noise from this once.

Breakfast in Zest was excellent and one of our favourite things about our stay. Lunch at 101 was also excellent. The hotel provides a shuttle so that you don't have to walk in the 40 degree heat thank goodness.

If you want to be away from everything then this hotel is excellent but for next time I think we will stay closer to the main attractions to save the 20 min additional taxi ride.

  • Stayed: May 2012, travelled with family
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2  Thank Aussie1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 May 2012

a small boutique type hotel,the elegance of the burj without the vastness!!all areas of the hotel project a serenity...service amazing..food and drink also..rooms the luxury youd expect from a hotel of this standard-being on the palm it feels secluded from the normal hussle of some of the larger dubai hotels!a very classy experience to be had........only complaint was hairdryers in room-appaling!take ur own!!

Room Tip: all rooms i think are suites yet id go for one that opens onto the beach..failing that if monies no...
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  • Stayed: April 2012, travelled as a couple
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Thank dubaifairy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 May 2012

This is an exceptional hotel in Dubai. The resort and rooms are beautiful. If you are looking for a place to relax and spoil yourself in Dubai then look for no other than this resort.

I was really impressed by their lobby, the decorations are eye-catching and unique.

We did however had a small noise problem with the nearby skydiving plane taking off and landing frequently, but other than that, everything in that hotel was top class.

  • Stayed: December 2011, travelled with friends
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Thank Rakan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about One&Only The Palm Dubai

Address: West Crescent | Palm Jumeirah, Dubai 114843, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Dubai
#3 Spa Hotel in Dubai
#4 Luxury Hotel in Dubai
#5 Romantic Hotel in Dubai
#9 Family Hotel in Dubai
#60 Business Hotel in Dubai
Price Range: £463 - £1,432 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — One&Only The Palm Dubai 5*
Number of rooms: 95
Official Description (provided by the hotel):
Arrive in style by limousine or boat at the private marina of Dubai's most intimate new beach resort. Discover this exquisite low-rise boutique oasis located on the lush, landscaped private peninsula of the Palm Jumeirah crescent. One&Only The Palm blends Moorish and Andalusian architecture with contemporary chic interiors, consisting of 91 keys and 4 exclusive Beach Villas. Stylish guest rooms are secluded in a residential environment within the tri-level Manor House, six low-rise Mansions and four private Beach Villas. Once relaxed and unpacked, indulge in the resort's private leisure facilities including a stunning 850 square-metre swimming pool, 450 metres of beach front and the outstanding all-suite One&Only Spa and fitness centre. Includes Daily Breakfast in Zest. Plus, families staying three nights or more will receive one complimentary Aquaventure Waterpark ticket per person per stay until 30 September 2016, unlocking unlimited thrills at the largest and most exciting water park in the Middle East. Situated across 42 acres of coastline, Atlantis The Palm, Dubai creates a stage of vibrant water experiences such as Master Blasters, speed slides, rivers and rapids. Enjoy the thrill of Aquaventure Waterpark, explore the Dubai marine life of The Lost Chambers and make your dreams come true at Dolphin Bay. The waters of Atlantis await! ... more   less 
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Also Known As:
One And Only The Palm Dubai
One&Only The Palm Dubai Hotel Dubai

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