Very bad experience at the Jumeriah location. Waitress was nice but clueless. mixed up our drink order. Food came to the table randomly with one of us sitting there watching the rest eat...45mins later his food came at which point we were more than ready to leave. We requested the cheque and refused to pay for the late meal which we did not eat. The "western" manager came and rudely complained that we should pay and that it was a 20min delay. He checked his system and came back to apologize as it has been over 40mins. Too late! Overpriced bad food bad service bad vibe. Nothing to do with the ny cafe vibe this place claims to bring to Dubai. A sad example of an overhyped place with poorly trained staff and low quality food.
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