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“Great business hotel”

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The Ritz-Carlton, Dubai International Financial Centre
Ranked #55 of 545 Hotels in Dubai
Certificate of Excellence
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Great business hotel”
Reviewed 16 July 2014

Located nearby the Dubai Financial district and WTC the hotel offers a perfect service a business traveller.
The rooms and suites are fantastic and are Luxury Dubai style at it's best, have rarely seen such a big bath room and shower somewhere. All amenities are at your disposal including a Nespresso machine.
The service of the entire hotel staff is absolutely exceptional.
Tried all restaurants at the hotel, which offers all high end food and service.
Best is the patio lounge where you may seat in the night in a typical Arabian atmosphere.
Only the pool a the top of the building might be bigger. For such a big hotel, this area is too small.

Room Tip: Ask for a room in the direction of the DIFC which offers a nice view from your room.
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  • Stayed December 2013, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michael0201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LotharQuarzGM, General Manager at The Ritz-Carlton, Dubai International Financial Centre, responded to this review, 20 July 2014
Dear Michael,

I wanted to thank you for taking the time to share your feedback regarding your recent stay at our hotel. It is wonderful to hear that you enjoyed a truly great experience, and I am particularly pleased that you found the service you received from our ladies and gentlemen to be exceptional.
I believe the patio lounge you are referring to is our Sunken Garden, which is also one of my personal favourite areas of our beautiful hotel.

I do hope that we have the chance to welcome you back again in the near future, and thank you once again for your very kind words.

Best Wishes,
Lothar Quarz,
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (160)
Date | Rating
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English first
Miami, Florida
Level Contributor
151 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
Reviewed 16 July 2014

I booked through the Amex Fine Hotels & Resorts program, which entitled me to some incentives. I got way more than I expected. I arrived around 8am, was upgraded to a penthouse room, which included club level access and free wi-fi. The service was great. The food available in the club level, as well as the restaurant and room service was delicious. The room features were state of the art. I loved the mirror/tv! I definitely recommend and would stay here again, with or without the Amex FHR program! My next stop was Istanbul, and one of the receptionists was from there and gave me many helpful recommendations on things to do and places to see, thanks again!

  • Stayed August 2013, travelled solo
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BackpacksAndMiles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LotharQuarzGM, General Manager at The Ritz-Carlton, Dubai International Financial Centre, responded to this review, 20 July 2014
Dear Sir,

I wanted to thank you for taking the time to leave such positive feedback about our hotel. I am delighted to hear that we were able to surpass your expectations in terms of the incentives you received and your overall experience.

I am also glad to hear that you enjoyed your stay at The Ritz-Carlton Istanbul, and do hope you continue to stay in our hotels in the future. We are always thrilled to hear about experiences from loyal guests who stay in our hotels all over the world. Thank you again for your loyalty and your feedback.

Best Wishes,
Lothar Quarz,
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shenzhen, China
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 14 July 2014

if you're in business trip, this hotel will be good for you, not for leisure vacation, it's in Dubai IFC, even very business location, hotel is massive building with so many rooms, and very strong business style, hotel staff are nice and polite. but hotel forbid guest take building outside, an Indian security came to ask me delete photos I took from my camera, that's rude! totally ruined my impression about Ritz Carlton hotel.

Room Tip: hotel building not high, and no nice view all around, you can choose rooms as you want, no different...
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  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Bandhoot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LotharQuarzGM, General Manager at The Ritz-Carlton, Dubai International Financial Centre, responded to this review, 17 July 2014
Dear Sir,

Thank you very much for taking the time to leave your comments regarding your recent stay with us, and please accept my sincere apologies for the unfortunate incident regarding your photographs. As a company, The Ritz-Carlton is committed to the privacy and security of our guests, and we are therefore particularly vigilant in terms of photography that does not immediately appear to be recreational. If we were overzealous in our care on this occasion, then I do sincerely apologise once again, and hope that you provide us with the opportunity to host you again as our guest in the future, so that we may show you a true Ritz-Carlton experience.

Best Wishes,
Lothar Quarz,
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bahrain
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 13 July 2014

I stayed in this hotel for a week during a business trip. The service was exceptional, the room was very large and the amenities were great. It is only a few minutes away from the Dubai Mall and you can walk from the hotel the majority of the restaurants in the DIFC through the bridge.

The room service menu was on the expensive side so I tended to eat out. Breakfast buffet didn't have a huge selection but was good overall. The only downside during breakfast is that you would have to order your eggs through the waiter and most of the days the eggs never came (I waited for a good 20 minutes before I left).

I booked an appointment at the Spa for a deep tissue massage. This was a pleasant experience, however I was a little disappointed with the spa since it wasn't as good as other Ritz hotels I've stayed in. I would probably book an appointment at another spa in the future.

Overall, whether for business or pleasure (families can stay in the residence rather than the hotel), I wouldn't mind staying here again.

  • Stayed June 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
Thank Abdullatif K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LotharQuarzGM, General Manager at The Ritz-Carlton, Dubai International Financial Centre, responded to this review, 20 July 2014
Dear Madame,

Thank you very much for leaving your comments regarding our hotel – all feedback is incredibly helpful and very gratefully received. I am glad to hear that overall you enjoyed your experience with us, and that you found the service to be exceptional.

I do hope that should you choose to stay with us again, we have the opportunity to exceed your expectations in all areas of your experience.

Thank you again and best wishes,
Lothar Quarz,
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Munich, Germany
Level Contributor
84 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 11 July 2014

Stabdard top hotel in Dubai. It had all the ammenities with a rather large screen to watch the World Cup. Problem here wa sthat they wer enotused to so many people all wanting food and drinks atthe same time. Also limited menu in the football area.
Food upstairs outside was superb.
The room was spacious, especially the bathrrom. probabyl the largest I had ever stayed in.
I hired a car for one day, which was made easier by the fact they had an inhouse Eurocar desk.

Room Tip: Not really. I think they are all quiet and good quality.
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  • Stayed June 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank Bish555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LotharQuarzGM, General Manager at The Ritz-Carlton, Dubai International Financial Centre, responded to this review, 20 July 2014
Dear Sir,

Thank you very much for providing your feedback regarding your recent stay with us at the hotel. I am delighted that you were able to experience the wonderful atmosphere of our terrace during the World Cup. You are correct in saying that it was too crowded, and please accept my sincere apologies if the service was a little slower than usual. Unfortunately, we had not anticipated that the area would prove so popular. As a result, we subsequently increased the capacity and staffing to accommodate the demand for the later games, and we will now be well prepared for similar large-scale events in the future.

Thank you again for your valuable feedback, and I do hope we have the opportunity to welcome you back in the near future.

Best Wishes,
Lothar Quarz,
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
244 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
Reviewed 1 July 2014

just six months away after my first experience with Ritz DIFC , this is one of the best hotels i ever visited ,, very clean good location its professional

they have amazing pool on the roof dont missed out

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Spoow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LotharQuarzGM, General Manager at The Ritz-Carlton, Dubai International Financial Centre, responded to this review, 20 July 2014
Dear Sir,

Thank you very much for your kind feedback regarding our hotel. I am thrilled that your first experience with us exceeded your expectations, and I do hope that you return to stay with us again in the near future, so that we may provide you with a memorable experience once again.

Best Wishes,
Lothar Quarz, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, UK
Level Contributor
41 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 1 July 2014

I have the pleasure of staying at the RC DIFC on a frequent basis. RC's customer service is, in my opinion, superior to most hotel chains and the DIFC hotel does not disappoint.

Rooms are spacious and well appointed, facilities modern and immaculately maintained. Choice of restaurants is also good and the breakfast never disappoints.

It is a great hotel if you are working in the DIFC, but I would not recommend for people on holiday as the beach is a good 15-20 mins away. If you are working in Dubai why go anywhere else?

Room Tip: Always go for a high room facing the DIFC. If the budget stretches the suites here are very nice and...
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  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BenjyLondon_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LotharQuarzGM, General Manager at The Ritz-Carlton, Dubai International Financial Centre, responded to this review, 20 July 2014
Dear Benjy,

I wanted to thank you for taking the time to leave such wonderful feedback about our hotel. I absolutely agree that service is the key, and I am delighted to hear that our ladies & gentlemen are able to exceed your expectations on a regular basis.

It is also great to hear that you enjoy our restaurants. If you haven’t tried our Belgian restaurant yet, Café Belge, I would highly recommend this for your next visit!

Thank you for your loyalty in choosing to stay with us, and thank you for being such a great ambassador for the hotel. I do hope that we have the opportunity to host you again very soon.

Best Wishes,
Lothar Quarz,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Ritz-Carlton, Dubai International Financial Centre

Property: The Ritz-Carlton, Dubai International Financial Centre
Address: 4 St | Gate Village, DIFC, off Shelkh Zayed Road, Dubai 482032, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#39 Business Hotel in Dubai
#40 Romantic Hotel in Dubai
#41 Spa Hotel in Dubai
#51 Luxury Hotel in Dubai
#74 Family Hotel in Dubai
Price Range (Based on Average Rates): ££
Hotel Class:5 star — The Ritz-Carlton, Dubai International Financial Centre 5*
Number of rooms: 341
Official Description (provided by the hotel):
The Ritz-Carlton, Dubai International Financial Centre is located in Dubai’s most vibrant destination for business, restaurants, leisure and the arts. Standing 14 stories high, the hotel epitomizes understated luxury and elegance behind the handsome limestone façade. The Ritz-Carlton Spa, indoor and outdoor pools, three world-class restaurants and three lounges with terraces make the hotel a dynamic setting and opulent retreat for any affluent traveler. Guests can enjoy the hotel’s outstanding business and leisure facilities, whilst benefiting from a direct walkway to The Gate, at the heart of DIFC, plus the added convenience of the city of Dubai at their fingertips. Premier attractions including Dubai Mall, Burj Khalifa and the World Trade Centre are just minutes away, along with two metro stations and the diverse downtown Dubai nightlife. The Ritz-Carlton, Dubai International Financial Centre the perfect spot from which to explore the Middle East’s most exciting city. ... more   less 
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Also Known As:
The Ritz-Carlton, Dubai International Financial Centre Hotel Dubai

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