I just wanted to make an observation about the travel to and from this hotel regarding the airline Emirates. I do feel that the service was particularly task orientated and not so personable ( the staff quite aloof ) otherwise a good flight but did have a very poor check in, passport control and security experience coming home through Dubai airport. The queues were bedlam and took over an 1 and half hours to complete so a disappointing end to the holiday.
The Jumeirah Zabeel Saray is simply beautiful and the staff are incredibly friendly and helpful. The overall stay was enjoyable although as we had older children with us we felt as though the hotel could benefit with some evening entertainment as after dinner ( which we ate in the Plaj as the other restaurants didn't supply a good choice of menu for younger taste buds ) there wasn't anything more to do with the children but go to bed. The music theatre was for over 21s and clearly the nightclub was too. We stayed in the beach bar for as long as we could but alcohol beverages, e.g a pint of Peroni, wine and cocktails were £10 each.
There is plenty to do during the day in and around Dubai. We didn't see or do a fraction of what we could have done.
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- Also Known As:
- Jumeirah Zabeel Saray Hotel Dubai