We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Jumeirah Zabeel Saray
Show Prices
Like saving money? We search up to 200 sites for the lowest prices
Nearby Hotels
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
DUKES DUBAI(Dubai)
View Hotel
  • Free Wifi
  • Free Parking
View Hotel
  • Free Parking
  • Beachfront
View Hotel
Certificate of Excellence
  • Free Parking
  • Beachfront
View Hotel
Certificate of Excellence
  • Free Parking
  • Pool
View Hotel
  • Free Parking
  • Pool
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
View Hotel
  • Free Wifi
  • Free Parking
View Hotel
Certificate of Excellence
  • Free Parking
  • Pool
View Hotel
Certificate of Excellence
  • Free Wifi
  • Pool
Reviews (5,693)
Filter reviews
5,693 results
Traveller rating
4,404
775
292
119
103
Traveller type
Time of year
LanguageAll languages
More languages
4,404
775
292
119
103
Show reviews that mention
All reviewsrib roomal nafoorahsultans loungeimperium restaurantmarble bathhalf boardsnow roomtalise ottoman spathe club loungebiggest bathice lolliesbeautiful hotelwild wadipalm viewkids clubother hotelspure luxury
FilterAll languages
Updating list...
3,563 - 3,568 of 5,693 reviews
Reviewed 3 May 2014

One of the best hotel experiences I ever had (and supposedly one of the best hotels of Dubai), this hotel is just outstanding in everything it does: the check-in experience, the room, the food, the children programs, service, beach, pool and spa facilities.

2 small disadvantages of the hotel location:
1) because of the fact that the beach is in the inner crescent of the palm, meaning there are no waves (more troubled water).
2) because the hotel is on the palm, most of the attractions that Dubai has to offer are quite far away

This hotel is expensive, but if you want to be pampered and you are willing to spend the money, this hotel is an excellent choice.

  • Stayed: October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Eric d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marionjzs, Manager at Jumeirah Zabeel Saray, responded to this reviewResponded 6 May 2014

Dear Guest,

Thank you for taking the time to share your feedback following your stay with us at Jumeirah Zabeel Saray.
I am very pleased to read you fully enjoyed your stay with us and appreciated our opulent Ottoman inspired resort as well as our rooms, culinary options, Sinbad’s Kids Club activities and all our numerous facilities that are offered on complimentary such as the access to the award – winning Talise Ottoman Spa facilities, the bicycle rides around the resort and the iconic Palm Jumeirah, the private 29-seat luxurious cinema and more.

Once again thank you very much for your feedback, and we look forward to welcoming you back to our resort in the near future.

Sincerely,

Rahul Sharma
Resident Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 May 2014

We stayed here for our honeymoon. The hotel was amazing, all the staff are so polite and helpful, in particular a guy at concierge named Patrick was brilliant, he went out if his way to help us and made us feel very welcome.
We were half board which was really good to have as we ate in the other Jumeriah hotels. We were treated first class.
Would definelty come back.

  • Stayed: April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank Shession
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marionjzs, Manager at Jumeirah Zabeel Saray, responded to this reviewResponded 6 May 2014

Dear Guest,

Thank you for taking the time to share your feedback following your stay with us at Jumeirah Zabeel Saray and highlighting experiences that particularly impressed you such as our half board dining outlet options across Jumeirah properties. Thank you very much for recognizing Patrick and his team from Concierge department who impressed you by his attention and professionalism. We make every effort to maintain the high standards of timely and quality service delivery Jumeirah is renowned for and live our brand promise to offer our guests a STAY DIFFERENT™ experience. My team and I are very pleased we have been successful in achieving this during your stay.

Finally, I am also very pleased to hear that you took home wonderful memories to last a lifetime on this very special occasion and that you will definitely return to stay with us at Jumeirah Zabeel Saray and we certainly look forward to welcoming you back.

Sincerely,

Rahul Sharma
Resident Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 May 2014

Absolutely loved my time at the Jumeirah Zabeel Saray. It was just fantastic on all levels - the pool was amazing, the room was huge and stunning, the staff were attentive, the hotel lobby and public areas made me feel like was in an Arabian palace.
The spa centre was out of this world. You can use the spa facilities like the steam rooms, warm pools, heat chairs, ice/snow room etc. even if you are not having a paid treatment and the facilities fantastic. The massive red and gold dome over the warm indoor pool is superb (in the women's only section, but there is also a men's only section too).
I had a paid spa treatment, a hammam, which was really excellently done. I had quite a few hammam's while I was in the middle east and morocco and this one was the highlight.
There are lots of things to do in Dubai however I enjoyed the hotel so much that I found myself wishing I had more time there so I could just hang out at the hotel for a few days!!
As a Jumeriah guest, I was also looked after well when I went to have high tea at the Burj Al Arab and when I went to explore the water ways of the Jumeirah Madinat - for example I was given a complimentary free golf buggy ride between the Burj Al Arab and the Madinat (a few kilometres) and was given a complimentary boat ride around the picturesque waterways of the Madinat.
Cant wait to come back to the Zabeel Saray although will have to save up as it is not cheap, but totally worth it.

  • Stayed: January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank NatashaC33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marionjzs, Manager at Jumeirah Zabeel Saray, responded to this reviewResponded 6 May 2014

Dear Guest,

Thank you for taking the time to share your feedback following your stay with us at Jumeirah Zabeel Saray.

I am very pleased to read you enjoyed your stay with us and appreciated our opulent Ottoman inspired resort as well as the high level of customer service that Jumeirah is renowned for. I am also pleased to know that you particularly enjoyed our award – winning Talise Ottoman Spa which indeed offers unique complimentary facilities such as our infinity pool and Talise Ottoman Spa Jacuzzis, hydrotherapy swimming pool, snow room, steam room, sauna and more. I am also delighted to read that you had a fantastic time within other Jumeirah properties.

And I am also very pleased to know that you will definitely return to stay with us at Jumeirah Zabeel Saray and certainly look forward to welcoming you back.

Sincerely,

Rahul Sharma
Resident Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 April 2014

We stayed at the Jumeirah Zabeel Saray for 5 nights over Easter with our two children, age 9 and 6. The hotel is beautifully furnished and the rooms are large and luxurious. It is also very clean. We liked the size of the hotel as it wasn't too big as some of the hotel in Dubai can be - big isn't always best! Although it was fully booked you still felt you had your space. The restaurants were of a very high standard and there was plenty of choice. We were able to get into the restaurant of our choice each evening. We even had a special half board deal where we could eat in other Jumeirah hotel restaurants. The children's club was very good and there was plenty to keep our children occupied. Our son enjoyed the kayaking and paddle boarding which was complimentary. We also had a great day at Wild Wadi water park which again was complimentary. There was a fabulous cinema room that showed movies for kids every day too. The hotel was in a great location on the west crescent of the Palm. It felt quiet and out of the way from the bustle of the city yet was a cheap cab ride into town. I would definitely recommend this hotel and we would come here again too.

  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank SJRhodes2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marionjzs, Manager at Jumeirah Zabeel Saray, responded to this reviewResponded 6 May 2014

Dear Guest,

Thank you for taking the time to share your feedback following your stay with us at Jumeirah Zabeel Saray.
I am very pleased to read you enjoyed your stay with us and appreciated our opulent Ottoman inspired resort as well as our culinary selections offered as part of the half board package and our unique complimentary water sports facilities such as our kayaking and paddle boarding and complimentary access to the famous Wild Wadi Waterpark.
I am also delighted to read that you particularly enjoyed our quiet location on the West Crescent of Palm Jumeirah.
And I am of course very pleased to know that you will definitely return to stay with us at Jumeirah Zabeel Saray and certainly look forward to welcoming you back.

Sincerely,

Rahul Sharma
Resident Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 April 2014

First trip to Dubai, this is a great hotel to choose. The building inside is simply stunning, very buzzy, and very international. The beach is good with attentive staff to get you sorted on a lounger with towels, this follows on to beach food and drink service which again is good. Being out on the Palm, its not like being at the sea shore and when you look across at the cranes and building works it can feel a bit like laying next to a gravel pit. That's being harsh, as Dubal actually delivers guaranteed sunshine and uber service, to help you forget this.... For me the biggest attraction and the biggest result was the choice of restaurants, we ate in the hotel for 7 nights and you don't have to do the same one twice. Each restaurant is very authentic to its culinary offer and the food superb. Not cheap, but far better (and with better clients) than many Dubai Hotels.

  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank carrotman59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marionjzs, Manager at Jumeirah Zabeel Saray, responded to this reviewResponded 4 May 2014

Dear Guest,

Thank you for taking the time to share your feedback following your stay with us at Jumeirah Zabeel Saray and highlighting experiences that particularly impressed you such as our fine culinary selections and our beach facilities serviced by our fine colleagues. We make every effort to maintain the high standards of timely and quality service delivery Jumeirah is renowned for, and we are delighted that we have been successful in achieving this during your stay.

Once again thank you, and we look forward to welcoming you back to our resort in the near future.

Sincerely,

Christophe Mousset
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews