Beautiful property...large spacious rooms and exquisite food. Let down by poor management and dishonest staff! My partner had a brand new pair of Ralph Lauren swimming shorts bought from Heathrow on the way out stolen from the room...contacted the security and management who basically accused us of lying! Then conceded they may have accidentally been 'picked up' by housekeeping in amongst all the linen! The shorts were never found and they credited the amount to our bill! Worried there might be an underlying problem when the front desk rang me to ask about my 'missing' iPod! Two missing items in two separate rooms?!? Sadly this marred our visit somewhat as three days in we weren't comfortable letting housekeeping in so we went without! Food is awesome though...Lebanese restaurant was incredible and breakfast equally as good!
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- Also Known As:
- Jumeirah Zabeel Saray Hotel Dubai