We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Rooms not clean”
Review of Gloria Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Gloria Hotel
Ranked #165 of 561 Hotels in Dubai
Certificate of Excellence
Reviewed 25 May 2014

I recently stayed at Gloria Hotel as I was looking for the comfort of an apartment suite. Room cleanliness was not to my expectations. Carpets, tables, and furniture had spots. Bathroom curtain not clean.

  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Nasser K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adnan_Youness, Front Office Manager at Gloria Hotel, responded to this reviewResponded 27 May 2014

Dear Valued Guest

We have received your comments about you recent stay at Gloria hotel, Dubai, we are sorry to hear that your stay did not meet your expectations.

Please accept our sincere apologies for the inconvenience that occurred during your stay with us. Kindly note that your comments had been shared with the concerned departments’ heads, in order to take the appropriate training and measures to avoid such occurrences at the future.

Please rest assured that, we greatly appreciate all comments made by our guests and constantly strive to achieve the highest quality and standards.

In all occasion I would like to thank you for bringing this matter to our attention and look forward to welcoming you once more to our hotel in the near future. In the meantime, if I can be of any assistance, please do not hesitate to contact us anytime.

The Gloria Hotel Management Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (3,296)
Traveller rating
Traveller type
Time of year
Language
  • More languages

2,372 - 2,378 of 3,296 reviews

Reviewed 25 May 2014

Vey good hotel with no night club
You feel comfort and welcome near to emarite mall , you may face problem with the lifts during rush hours although their is 12 lift , I recommend this hotel toooooo much

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Mariam H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny Y, Manager at Gloria Hotel, responded to this reviewResponded 22 September 2014

Dear Mariam H,

Thank you for sharing your experience from your recent stay with us at Gloria Hotel on TripAdvisor.
It was a real pleasure having you as our guest. Your kind words of appreciation are a great encouragement for the entire hotel team. Please rest assured that your generous comments have been shared with our team. Delivering warm hospitality service to our guests is our main goal and it is truly rewarding for us to read that we have achieved it.
We sincerely hope that we will have the opportunity to welcome you back to our property in the near future.

Kind regards,
Gloria Hotel Management Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 May 2014

thw weather was so good. reception was good. it was mr.ahmed. distanc to the metro line was so near . the pool was nice. but... but... no free internet in the lobby ... fan was low... disco or night club was'nt ther ... and....

  • Stayed: May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Abdolazim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 May 2014

very good hotel , the location is very good specialy to be the near of metro station , the breakfast was good , but the wireless internet if was be free us execelnt.......….……….................................

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Mohammad A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 May 2014

My stay at Dubai's Gloria hotel was really good, the staff, the guest relations and the service all were good. Except for the AC in the rooms, and of course the elevators, also you might consider renovating.

  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Ibrahim A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 May 2014

Very much satisfied staying in this hotel. The bed mattress and linens is very comfortable. The location is ideal since it is just a few meters away from the train station. Staff are mostly Filipinos who are exceptionally hospitable and accommodating. Breakfast buffet is nice with great selections and they slightly change some of their menu every other day. Free internet connection inside the room. Phenomenal city view from our balcony on the 39th floor.

I would highly recommend this hotel for business, shopping vacation since it is located only a few train stops from malls, leisure and vacation.

  • Stayed: May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Flynn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny Y, Manager at Gloria Hotel, responded to this reviewResponded 22 September 2014

Dear Flynn S,

Thank you for sharing your experience from your recent stay with us at Gloria Hotel on TripAdvisor.
It was a real pleasure having you as our guest. Your kind words of appreciation are a great encouragement for the entire hotel team. Please rest assured that your generous comments have been shared with our team. Delivering warm hospitality service to our guests is our main goal and it is truly rewarding for us to read that we have achieved it.
We sincerely hope that we will have the opportunity to welcome you back to our property in the near future.

Kind regards,
Gloria Hotel Management Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 May 2014

Gloria hotel makes you feel at home away from home. very friendly staff, clean rooms, nice food and at reasonable prices. If I stay in Dubai again, I will try and stay in Gloria hotel if rooms are available.

  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Khaled A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny Y, Manager at Gloria Hotel, responded to this reviewResponded 22 September 2014

Dear Khaled A,

We greatly appreciate you for taking your valuable time to share your positive review.
We are pleased to hear that we managed to turn you stay into a memorable and enjoyable experience. It was truly a pleasure to share your feedback with our team, who highly appreciated your praises.
We sincerely hope that we will have the opportunity to welcome you back to our property in the near future.

Kind regards,
Gloria Hotel Management Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Dubai hotels
0.2 mi away
Mercure Dubai Barsha Heights Hotel Suites
0.5 mi away
Fraser Suites Dubai
Fraser Suites Dubai
#185 of 561 in Dubai
483 reviews
0.4 mi away
Grand Millennium Dubai
Show Prices
Show Prices
Show Prices
0.5 mi away
TIME Oak Hotel & Suites
TIME Oak Hotel & Suites
#175 of 561 in Dubai
606 reviews
0.4 mi away
First Central Hotel Suites
0.3 mi away
dusitD2 Kenz Hotel
dusitD2 Kenz Hotel
#18 of 561 in Dubai
263 reviews
Show Prices
Show Prices
Show Prices

Been to Gloria Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Gloria Hotel

Address: Gloria Hotel Sheikh Zayed Rd, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #165 of 561 Hotels in Dubai
Price Range: £72 - £175 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gloria Hotel 4*
Number of rooms: 920
Official Description (provided by the hotel):
Gloria Hotel is located at the doorstep of Dubai Internet City metro station and only a few minutes away from Dubai Marina, Palm Jumeirah, Mall of the Emirates, Dubai Mall and Burj Khalifa. This all-suite hotel features Executive suites for extra comfort, 4 restaurants, Sky Lounge Café on the 40th floor, fully equipped gym, SPA studio and more than 20 meeting and banqueting venues. Convenient shuttle buses to the beach and major shopping malls operate on daily basis. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, LoveHolidays, Southall Travel, Expedia, Agoda, Travel Republic (UK), Ebookers, HotelsClick, HotelQuickly and 5viajes2012 S.L. so you can book your Gloria Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing