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“Gloria Hotel Apartment - Excellent stay option”
Review of Gloria Hotel

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Gloria Hotel
Ranked #165 of 561 Hotels in Dubai
Certificate of Excellence
Reviewed 5 July 2014

I have stayed in this hotel on several times in past and on my recent trip in early July 2014 was as good as the past one. The service, cleanness, attentiveness, room quality etc has been maintained over the years. The hotel is just 10 steps away from the Metro station and very close to Mall of Emirates. The location is inside the Dubai Internet city on Sheikh Zayed road. There are grocery shops and restaurant options at a walkable distance from hotel. The breakfast served at hotel is excellent. Since this is a hotel apartment, you get lot of space with finest quality, space to do office work (living area) and spacious bed room. The kitchen is also good with a complementary stock of water, cold drinks, chocolates. They provide free bottled water every day. There is also a washing machine and iron if you want to do quick laundry yourself.

I think you get best value for your money in this hotel apartment where you get 5 star hotel services and amenities.

  • Stayed: July 2014, travelled on business
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Thank AsifKhan_Delhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny Y, Manager at Gloria Hotel, responded to this reviewResponded 11 October 2014

Dear AsifKhan_Delhi,

Thank you for sharing your experience from your recent stay with us at Gloria Hotel on TripAdvisor.
It was a real pleasure having you as our guest. Your kind words of appreciation are a great encouragement for the entire hotel team. Please rest assured that your generous comments have been shared with our team. Delivering warm hospitality service to our guests is our main goal and it is truly rewarding for us to read that we have achieved it.
We sincerely hope that we will have the opportunity to welcome you back to our property in the near future.

Kind regards,
Gloria Hotel Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,310 - 2,316 of 3,296 reviews

Reviewed 4 July 2014

Gloria offers good Apartments to stay. However hotel management / staff shows arrgance in some aspects e.g. advance payments even for regular guests and inspite of Corporate credit card guarantee. Moreover there is no loyalty program for regular visitors.

  • Stayed: July 2014, travelled on business
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Review collected in partnership with this hotel
Thank SushilBansal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny Y, Manager at Gloria Hotel, responded to this reviewResponded 1 September 2014

Dear Sushil,

Thank you for sharing your experience from your recent stay with us at Gloria Hotel on TripAdvisor.
Your valuable feedback is important to ensure that we continually deliver the service Gloria Hotel is renowned for and exceed your expectations for future visits. We were therefore concerned to understand that on this occasion we did not meet your expectations. Please accept our sincere apology for the inconvenience you have experienced during your stay. We have noted your all your comments and taken corrective action where required so that we exceed your expectations on your next visit.

Once again, thank you for taking the time to post your review on booking.com. We look forward to welcoming you back on your return to Gloria Hotel.

Kind regards,
Gloria Hotel Management team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 July 2014

first of all, the stuff is so polite and friendly. when i first came they were expecting me and they already clean up the room. so the check in was really fast.. about the room, the bed is nice but i didn't like the kitchen it's very small and the location isn't that good because it's near to the door.. other than that was fine i like it and i will come back again when ever i come to Dubai .

  • Stayed: June 2014, travelled with family
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Review collected in partnership with this hotel
Thank Abdulelah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 July 2014

The room size is excellent and the location of the hotel is amazing. The problem is the ground is ceramice (no carpet), and the smell for the bed was not that good. The swimming pool is small comparing to hotel size. Thank you

  • Stayed: June 2014, travelled on business
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Review collected in partnership with this hotel
Thank ams1020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2014

It was a very pleasant experience to stay in gloria hotel. The one thing that didn't satisfy our expectations was the airport pick which was not provided cause my credit card didn't work at the time of booking. Also the limitations of 2 hrs per day for the play area was not a good management decision.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with this hotel
Thank Zeeshan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2014

My experience with Gloria hotel was very good. the greatest thing in this hotel is the location, only 10 seconds away from the metro station. there is life outside the room you know. in the ground floor you can find good resturants and cafes with affordable prices. from value for money prespective, yes you mostly get what you paid for. the cons in this hotel was no internet in your room and you have to pay for it if want it in your room. lighting in the room was dim, they need to put more lighting I would say. finally it was a good experience and most probably I would go for it agin.

  • Stayed: June 2014, travelled on business
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Thank Ahmad N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny Y, Manager at Gloria Hotel, responded to this reviewResponded 11 October 2014

Dear Ahmad N,

We greatly appreciate you for taking your valuable time to share your positive review.
We are pleased to hear that we managed to turn you stay into a memorable and enjoyable experience. It was truly a pleasure to share your feedback with our team, who highly appreciated your praises.
We sincerely hope that we will have the opportunity to welcome you back to our property in the near future.

Kind regards,
Gloria Hotel Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 June 2014

It was a short stay but the service was fabolous!!! Big compliment to their Executive floor supervisor, Night shift supervisor and FOM! Will recommend this hotel! Choose to stay at the executive bedrooms!

  • Stayed: June 2014, travelled with friends
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Review collected in partnership with this hotel
Thank Angelkidayan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Gloria Hotel

Address: Gloria Hotel Sheikh Zayed Rd, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #165 of 561 Hotels in Dubai
Price Range: £72 - £175 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gloria Hotel 4*
Number of rooms: 920
Official Description (provided by the hotel):
Gloria Hotel is located at the doorstep of Dubai Internet City metro station and only a few minutes away from Dubai Marina, Palm Jumeirah, Mall of the Emirates, Dubai Mall and Burj Khalifa. This all-suite hotel features Executive suites for extra comfort, 4 restaurants, Sky Lounge Café on the 40th floor, fully equipped gym, SPA studio and more than 20 meeting and banqueting venues. Convenient shuttle buses to the beach and major shopping malls operate on daily basis. ... more   less 
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