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“very good”
Review of Gloria Hotel

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Gloria Hotel
Ranked #168 of 546 Hotels in Dubai
Certificate of Excellence
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“very good”
Reviewed 18 August 2014

The staff were efficient and the meals were good. There was no cooker in my room.
The location was good, easy access to train station and major tourist attractions. What I like is the sumptuous breakfast and easy access to major attractions. What I didn't like is, I make a reservation for standard bed, but was given a room with 2 small beds that had a gap in between.



  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank kaka124
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,906 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (294)
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Tehran, Iran
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 August 2014

excellent city hotel with good recreation(big pool and good gym).good location.the internet city metro station is in the opposite side of sheikh zayed road.(if you want to go to deira,the hotel is far but 2 stations to emirates mall and 2 stations to dubai marina).
great breakfast.friendly and helpful staff.rooms are well furnished.

  • Stayed August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank elahe87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny Y, Manager at Gloria Hotel, responded to this review, 11 October 2014
Dear elahe87,

Thank you for taking the time to review Gloria Hotel on TripAdvisor.
We are delighted that you had such a wonderful experience and thank you for your generous compliments. It is absolutely our pleasure to be in a position to offer you the stay you expect or even better if at all possible; which is our ultimate goal.
Thank you once again for staying with us and for your review.

Kind regards,
Gloria Hotel Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jeddah
Level 2 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 August 2014

excellent location, valuable price, good breakfast with average beverage
in room dining service was Bad, Do not order Pizza ever and you must pay in cash !!!
unstable room temp AC not cool in first day after they fix it the room is very cold without temp control


  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Magid H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny Y, Manager at Gloria Hotel, responded to this review, 1 September 2014
Dear Magid,

Thank you for sharing your experience from your recent stay with us at Gloria Hotel on TripAdvisor.

Thank you for your generous comments regarding our excellent location, value for money and breakfast buffet. Your kind words of appreciation are a great encouragement for the entire hotel team. Please allow us to apologize with regards to the lower temperature in the room during your stay. We regret to know that the in-room dining service did not meet your expectations. Rest assured that your comments will be taken into consideration for the necessary actions to be taken.

We sincerely hope that we will have the opportunity to welcome you back to our property in the near future.

Kind regards,
Gloria Hotel Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuwait
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 August 2014

I was my family, we found the hotel is excellent , the rooms, service, location, also the breakfast all were great, i like to visit it again.actually the location near Internet Metro is an advantage to use th Metro, in general the Hotel is excellent.


  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank mohsenMB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 August 2014

1. Accurate billing rate/info was NOT provided upon reservation. I paid almost 1000 AED extra.
2. I checked out early because of bad service and the fact that the hotel staff did not do anything to fix the noisy neighbors that work me up twice around 1-2 AM
3. 2 cockroaches welcomed me in my room upon checkin
4. No towels in bathroom upon checkin
5. No iron in eth room; when I asked for one they sent but it didnt work. So i asked for another one/replacement and \i was told they didnt have any

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Kashif S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wissam H, Manager at Gloria Hotel, responded to this review, 25 August 2014
Dear Mr. Kashif

We have received your comments about you recent stay at Gloria hotel, Dubai, we are sorry to hear that your stay did not meet your expectations.

Please accept our sincere apologies for the inconvenience that occurred during your stay . Kindly note that your comments had been shared with the concerned departments’ heads, in order to take the appropriate trainings and measures to avoid such occurrences at the future.


In all occasion we would like to thank you for bringing this matter to our attention and look forward to welcoming you once more to our hotel in the near future. In the meantime, if we can be of any assistance, please do not hesitate to contact us

Wissam Hijazi
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Durban, South Africa
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 August 2014

The Gloria hotel is ideally located, on the doorstep of the Dubai metro, and with easy access to the taxi services which are always stationed outside the hotel. There is free shuttle service to the Jumeirah Beach and other places in close proximity. The rooms are so spacious, apartment style with a wash and dryer, perfect for tourists with loads of dirty laundry. The bathroom is large. The kitchen is also so big for a hotel, perfectly designed and equipped with all the necessities. The mini bar comes with free chocolates and juices and is replenished daily. There is a small super market inside the hotel, which is so convenient as they stock almost everything. There's also a salon, and gift shop inside the hotel. The breakfast buffet has a wide variety of food to choose from, delicious patisseries, juices, fruit etc. Staff were helpful, hotel was extremely clean. Room service is quite pricy, its better to take the metro to the mall and eat at one of the thousands of restaurants there at a much cheaper price. No free wifi, only on the last floor :(

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank ArishaGovender
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny Y, Manager at Gloria Hotel, responded to this review, 8 October 2014
Dear ArishaGovender,

Thank you for taking the time to review Gloria Hotel on TripAdvisor.
We are delighted that you had such a wonderful experience and thank you for your generous compliments. It is absolutely our pleasure to be in a position to offer you the stay you expect or even better if at all possible; which is our ultimate goal.
Thank you once again for staying with us and for your review.

Kind regards,
Gloria Hotel Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Abu Dhabi, United Arab Emirates
1 review
Reviewed 5 August 2014

They were so organized in their work, their welcome was great. They treated the tourist in a nice way. They help you if you have a problem. The rooms were big that can hold big families. Their room service was awesome. Hallways were so clean. I suggest families to go to Gloria Hotel. It's close to the metro station.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank mubarak73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Gloria Hotel

Property: Gloria Hotel
Address: Dubai Media City Sheikh Zayed Rd | PO Box 502222, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #168 of 546 Hotels in Dubai
Price Range (Based on Average Rates): £
Hotel Class:4 star — Gloria Hotel 4*
Number of rooms: 1010
Official Description (provided by the hotel):
Gloria Hotel is located at the doorstep of Dubai Internet City metro station and only a few minutes away from Dubai Marina, Palm Jumeirah, Mall of the Emirates, Dubai Mall and Burj Khalifa. This all-suite hotel features Executive suites for extra comfort, 4 restaurants, Sky Lounge Café on the 40th floor, fully equipped gym, SPA studio and more than 20 meeting and banqueting venues. Convenient shuttle buses to the beach and major shopping malls operate on daily basis. ... more   less 
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