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Reviewed 7 February 2013

I have had a less good experience with this hotel, even though the facilities, location and view may be spectacular during the night around 2:00 AM a drilling machine started to work. And that lasted for more then one hour. I understand is not the hotels fault and that the neighbours have works on progress at very close proximity but that was unacceptable. We have received full refund for the night but the overall impression will last and probably will not go there again.

Date of stay: February 2013
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
1  Thank Irina R
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
RadBlu_DubaiDT, General Manager at Millennium Central Downtown, responded to this reviewResponded 9 April 2013

Dear Valued Guest

Thank you for taking the time to reach out to us. We understand how important a quiet environment is and apologize for the drilling issue which was totally our of our hands. Your feedback helps us prevent situations such as this in the future. We hope you will give us another chance if you are in the area again.

Khamis Kazzaz

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 February 2013

The hotel is located near the Dubai Mall. You can walk there along the highway in about 10 minutes or take the hotel shuttle. It's quicker to walk as the bus goes a contorted off road route and drops you on the other side of the road anyway.

Rooms are what you would expect of a business hotel. Basic but sufficient. Clean enough though and quiet given the amount onf construction ongoing around the hotel.

The hotel is not really anywhere near anything so you need to go out to do anything. No taxis seem to come by so you will have to wait for a taxi dropping someone else off or pay the premium of the hotel cars. This is quite a drawback of the place.

Breakfast was OK but not extensive. Same for the lunches.

We did not see anyone using the pool. It's not the kind of place you are going to go to for the pool. The bar looked uninviting and was very cold so we left there rather quickly. Reception is functional. We spent ages waiting for someone to answer the phone when calling the 'one stop service' button. In the end it was quicker to go down to reception as no one ever answered.

We were there as I had a training course there so it was convienient. Other than unless you can get a really good bargin staying there I can't really see a reason why you would want to go there over and above all the other hotels in the same category in better locations near by.

All in all, stay was OK (for Dubai) but I can't say I'll be rushing back.

Date of stay: February 2013
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank ChrisSakhalin
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
RadBlu_DubaiDT, General Manager at Millennium Central Downtown, responded to this reviewResponded 9 April 2013

Dear Chris,

Thank you for sharing with us your feedback following your stay

We are taking your notes into consideration and will thrive to deliver a quality stay for your next visit, hoping you would return back to us in the near future

With kind regards
Khamis Kazzaz

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Reviewed 25 January 2013

The Radisson Blu is in a great location near the Dubai Mall. Our family stayed on New Year's Eve, and the front desk was unable to follow through with our reservations for two rooms next to each other with queen size beds in each. Also, it is important to remember UAE ID cards and/or passports for each guest--even for children over the age of 18. The hotel was quiet and has nice views. Overall an average stay.

Date of stay: December 2012
Trip type: Travelled with family
1  Thank Traveldudeworldwide
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
RadBlu_DubaiDT, General Manager at Millennium Central Downtown, responded to this reviewResponded 9 April 2013

Dear valued guest,

Thank you for sharing with us your feedback following your stay

We are taking your notes into consideration and will thrive to deliver a quality stay for your next visit, hoping you would return back to us in the near future

With kind regards

Khamis Kazzaz

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 January 2013

The room was clean and very comfortable but what brings this place down is the service. The staff were so boring. At our check the receptionist was a little bit rude when we asked what view we were going to have! It wasn't like she was busy - it was just a simple question. Due to this, we wouldn't stay here again. The location was good, it would only take 10 minutes to walk to the Dubai Mall but in the summer it was just too hot! They provided a free shuttle when we were there. Also the buffet breakfast was good - the restaurant staff were much more friendly. If you get a good rate, go for it. Otherwise maybe shop around :)

Date of stay: August 2012
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank targaryenfire_blood
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
RadBlu_DubaiDT, General Manager at Millennium Central Downtown, responded to this reviewResponded 11 April 2013

Dear Sarahirishgirl,

Thank you for taking the time to write your review. The Radisson Blu Hotel Dubai Downtown will work diligently to ensure any comment is fully investigated. We appreciate you bringing this matter to our attention.
To discuss your stay further, please contact the hotel directly at info.downtown.dubai@radissonblu.com

Yours sincerely

Khamis Kazzaz

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Reviewed 26 December 2012

I was in Dubai on business during Eid Al Ahad and was booked at the Radisson Blu downtown. I could hardly get any sleep because of noisy neighbors. But by noisy, I really mean screaming nutters. Anyway it is the way in which the hotel addressed the situation that was unacceptable. The following day I tried to speak t the hotel manager but I'm still waiting. Also one staff to cope with reception desk resulted in long queues and a lot of frustration.

Date of stay: October 2012
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Claude H
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
RadBlu_DubaiDT, General Manager at Millennium Central Downtown, responded to this reviewResponded 9 April 2013

Dear Chervault,

Thank you for taking the time to reach out to us. We understand how important a quiet environment is and apologize for the noisy neighbours. Your feedback helps us prevent situations such as this in the future. We hope you will give us another chance if you are in the area again.

Best Regards
Khamis Kazzaz

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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