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“Good hotel but the food is terrible”
Review of Ramada Jumeirah

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Ramada Jumeirah
Ranked #158 of 557 Hotels in Dubai
Certificate of Excellence
Reviewed 18 October 2013 via mobile

I styed in this hotel for 5 nights as i was in a business trip.. Very close to airport, madinat jumeirah down town.. Rooms are new clean and very confortable.. Food is very nice specially dal shorba and arabic mixed grill.. Breakfast buffet is very good also.. If you work in the same area you shoud go to ramada jumeirah hotel..
I came back to this hotel and i have to say that food is not as good as it was.. Chicken buger steak and cheese sandwich are really terrible.. Thx good their is the asian restaurant and some lebanese restaurant arround..

  • Stayed: September 2013
    • Value
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4  Thank Zeeyad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_RamadaJumeirah, General Manager at Ramada Jumeirah, responded to this reviewResponded 11 November 2013

Dear guest,

Thank you for sharing your constructive feedback with us. Please accept my sincere apology for your unsatisfactory dining experience. Comments like yours is greatly appreciated as it will assist us to continue improving our services. It is our hope that you will give us another opportunity to serve you.

Sincerely,

Tim Swagemakers

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 18 October 2013 via mobile

This hotel is a little bit out of the main area but easy to get a cab to central areas. Cab cost about eight pounds on average to get there. Rooms are lovely with marble floors and great views of the city. The hotel is let down by it's restaurant and staff. A buffet with pretty much curry or salad every night. There is a separate oriental restaurant but unless you like sushi or Chinese there is little else. The reception staff always seemed to have something better to do than deal with the guests
When asked not to call us when our daughter checked out early one morning we had a call at five am without even an apology. I guess you get what you pay for.

1  Thank Tony G
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
GM_RamadaJumeirah, General Manager at Ramada Jumeirah, responded to this reviewResponded 7 November 2013

Dear guest,

Thank you for sharing your constructive feedback and critique with us.

Please accept my sincere apologies for your unsatisfactory experience with us. I have discussed your observation with the team and this has been looked into internally. It is our hope that you will give us another opportunity to serve you. I can assure you that on your next visit you will notice the difference and have the opportunity to experience improved service delivery.

Sincerely,
Tim Swagemakers

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 17 October 2013

Despite my last review, i must admit things are looking better and new faces, new thoughts and the same beautiful hotel is alive. Of course the senior manager / front office gives me a cold shoulder but the staff and ambience is what i love. The steam bath was great today and the rooms fresh and linen and manchester spotless. Very cosy, very comfortable and friendly staff. Nice room service fresh menus and overall the best location in Dubai away from noisy traffic and yet in the hub of everything! Difficult to believe not five star! It does deserve that extra star!

Room Tip: City facing are nice rooms.
See more room tips
  • Stayed: October 2013, travelled on business
    • Value
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2  Thank LifestyleIncorp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_RamadaJumeirah, General Manager at Ramada Jumeirah, responded to this reviewResponded 6 November 2013

Dear guest,

Thank you for giving us another opportunity to serve you and for passing your constructive feedback on our improved service delivery. I have shared your comments to the team which they most appreciated.

Thank you once again and we all look forward to your next visit.

Sincerely,
Tim Swagemakers

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 October 2013

I am travelling very regular to Dubai for business and this is by far my favourite hotel to stay in Dubai. The main reasons being:
1) It is not that large so you receive actually a welcome like you are at home
2) The staff is friendly and always wants to help you in anyway
3) The location is great, close to the airport, downtown, jumeirah beach and the older dubai areas
4) The rooms are nice, great shower and a ipod docking station
5) The asian restaurant is actually very good
6) Great value for money. The prices of this hotels are significantly lower than most other hotels in the same class with the same services

  • Stayed: September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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4  Thank Floris_71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_RamadaJumeirah, General Manager at Ramada Jumeirah, responded to this reviewResponded 17 October 2013

Dear Floris,

Thank you for passing such a detailed review and for treating us your home away from home.

I have shared your feedback with the entire team which they most appreciated, they are certainly happy and more motivated.

Sincerely,
Tim

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 October 2013

Pleasantly surprised, stayed only one night but the accommodation was top notch upgraded suite huge bathroom! Staff courteous and helpful and short distance from the airport. Very nice meeting accommodations.

  • Stayed: October 2013, travelled on business
    • Value
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3  Thank Chris G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_RamadaJumeirah, General Manager at Ramada Jumeirah, responded to this reviewResponded 17 October 2013

Dear guest,

Thank you for passing such a wonderful review. I have shared your feedback with the team which they most appreciated.

We are looking forward to welcome you back in the near future and hopefully for a longer visit.

Sincerely,
Tim Swagemakers

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 October 2013

Stayed here for a week. Location close to the beach and malls not to far by cab. Customer services not sure reception even understand the meaning. Long waits at desks no smiles nothing.
rooms nice. Bathroom nice.
wifi charges a joke.

  • Stayed: September 2013
    • Value
    • Location
    • Rooms
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    • Service
2  Thank hertsgirl1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_RamadaJumeirah, General Manager at Ramada Jumeirah, responded to this reviewResponded 17 October 2013

Dear guest,

Thank you for taking the time to post a review and for sharing your constructive feedback and critique with us.

I have discussed your observation with the team and this has been looked into internally. It is our hope that you will give us another opportunity to serve you. I can assure you that on your next visit you will notice the difference and have the opportunity to experience improved service delivery.

Sincerely,
Tim Swagemakers

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 October 2013

The hotel was great.. rooms were spacious, clean and of high quality. The roof top pool was great, with nice comfy sun beds & towels which were neatly rolled up for you on arrival. The Life Guard was really efficient at keeping the pool deck and chairs tidy. As soon as you left your bed he would put the sunbed back in place to its correct position, with a clean rolled up towel.
The gym, sauna, steam room were really, really good. very clean and modern.
The hotel its located in Bur Dubai - a little out of the centre but there is a free shuttle to the mall and beaches and cabs are dirt cheap to get any where anyway.
There is a supermarket next door with a fresh bakery and cheap local eateries near by with in walking distance. Try Ravi's great food £10 for a banquet for 2 and Sidra a Lebanese is great too, both on 2nd December Street.

The only down fall, as others have mentioned is the Wifi, you get an hour a day and have to sit in the lobby for it. Hotels this day and age should give unlimited wifi in your room - but this is a minor.

All in all a great hotel - brilliant value for money!

  • Stayed: September 2013, travelled as a couple
    • Value
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4  Thank Louise C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_RamadaJumeirah, General Manager at Ramada Jumeirah, responded to this reviewResponded 17 October 2013

Dear guest,

Thank you for taking the time to post such a wonderful review, it’s truly appreciated by the entire team especially our health club staff.

On behalf of the entire Ramada Jumeirah Hotel’s team, we look forward to welcoming you back to our hotel upon your return to Dubai.

Sincerely,
Tim Swagemakers

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ramada Jumeirah

Address: Jumeirah Al Mina Rd | PO Box 12112, Dubai, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#53 Best Value Hotel in Dubai
#105 Business Hotel in Dubai
#111 Romantic Hotel in Dubai
#119 Family Hotel in Dubai
#138 Luxury Hotel in Dubai
Price Range: £55 - £180 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ramada Jumeirah 4*
Number of rooms: 252
Official Description (provided by the hotel):
Welcome to the new and exciting Ramada Jumeirah Hotel. This chic and modern hotel in the centre of Dubai is placed on Dubai’s Al Mina Road and near some of the city’s main areas such as Sheikh Zayed Road, Jumeirah Beach and the World Trade Center. Our 4 star hotel in Dubai city is a mere 5 minute drive from the International Financial Center and Dubai’s International Convention & Exhibition Centre, one of the city’s premier Business hubs. Several of the main tourist attractions such as Dubai Mall, Dubai Museum and Dubai Zoo, are also just minutes away from our 4 star hotel accommodation. Besides, Ramada Jumeirah Hotel is also just a 20 minute drive from the Dubai International Airport, making it easily accessible for travelers.Feel at home in our stylish 252 Classic Rooms, Deluxe Rooms and Suites. All the guest rooms in our 4 star hotel in Dubai centre have marble adorned generous bathrooms , TV and Ipod docking station.Our guests are welcomed to a state-of-the-art Health Club and Spa, a stunning roof top swimming pool and sun deck with unparalleled views of the Dubai skyline and the world’s tallest tower, Burj Khalifa. Our business travelers benefit from a host of corporate facilities in our hotel in Dubai centre that will meet all their business requirements. Whether it is for business meetings or corporate events, our contemporary fully equipped boardrooms and meeting rooms in Dubai centre are well equipped and our professional meetings team will ensure that your event is a success. Ramada Jumeirah Hotel also offers a choice of world favourite dishes at Cuisines, our international dining restaurant in Jumeirah, Dubai. Savour the flavours at our open-plan SouthEast Asian restaurant, Ginger. Watch football and enjoy a drink at our Scottish Pub, The Docks. ... more   less 
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Also Known As:
Ramada Jumeirah Hotel Dubai

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