I recently stayed at this hotel with my sisters and we had an amazing time. Although the hotel isn't designed as a 5* hotel the service is definitely 7* quality. That is what makes this hotel stand out. We had to change our room because we had other people joining us. They were very understanding and accommodating.
Ameen at reception was excellent, his customer service is the best yet and he really made our stay memorable. The room boys were amazing, Franklin and Kushal were extremely helpful, we had problems with our AC and they were up in a second to help us. Marie and Katy at reception were really warm and welcoming. Ameen the café supervisor was really sweet and made us a special pot of Indian tea and this is exactly how the staff at Marina View go out of their way to make their guests feel welcome. The barber was absolutely lovely and friendly and he really kept us entertained. Netra at the front was very efficient and made sure everything was happening on time. Overall, a fantastic hotel where staff will surpass expectations. Fantastic facilities and fabulous staff.
A message to Samir Moussa, the manager - congratulations, you have a fantastic team and we will never forget how helpful they were. The day we left they all came to bid us farewell at reception which made us feel special. Your staff are 7*. If I ever come back to Dubai, I will be staying with you guys.
- Official Description (provided by the hotel):
- Welcome to the Marina View Hotel It means a warm welcome, a unique holiday experience and a sophisticated style of living. A hospitality company engaged in the operation, ownership, development, and redevelopment of hotels in gateway cities and resort markets.The Company aims to develop properties to the highest standards of design and comfort in the Gulf Region. Marina View prides itself in exceeding customer expectations and is dedicated to setting a new standard in the hospitality industry. It achieves this by recruiting, training and retaining the best quality staff available. Marina View Hotel ranges from homely to luxurious, but you can always be assured of generous hospitality. ... more less
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