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“inconvenient financial handling”

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Millennium Plaza Hotel Dubai
Ranked #115 of 542 Hotels in Dubai
Certificate of Excellence
Dubai
1 review
“inconvenient financial handling”
Reviewed 19 July 2014

the hotel was great except when it came to financial handling of room charge . i was charged double for using the internet service, i payed for the service in advance and yet i got charged again for every use from my deposit. once i confronted the front office they still tell me i did not pay for the internet in advance which is wrong i have the evidence of service request and payment and yet they insisted.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Safwan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (342)
Date | Rating
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English first
Emirate of Dubai, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 July 2014

The hotel is really fantastic from check in with Mr. Najib, staying until check out! This was the second time I stayed here and as expected, I am one satisfied guest (again). The rooms are really nice thanks again for najib for accommodating us on the same floor and I hope I will see him again very soon
This is one of the best hotels you can ever visit in your life and I strongly recommend for the travellers the service are great and the employees are awesome also the place is great

  • Stayed June 2014, travelled with family
    • Value
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Helpful?
1 Thank Al Zayer A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amman, Jordan
Level Contributor
232 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 17 July 2014

From check in to check out this hotel is way above excellent - I experienced the fastest, friendliest and most efficient customer service from the reception right through to the housekeeping staff (I got the impression there is a competition between the staff to see who can outdo each other with offering the highest quality of service). My room on the 58th floor was huge with the most amazing views of Sheikh Zaid road and beyond. The fact that this hotel is right by the Emirates Towers metro station (literally door to door) it should be a no-brainer to book here. For sure going to be my home-away-from-home every time I will go to Dubai in the future. High fives all around.

Room Tip: Ask for rooms facing Sheikh Zeid Road for great views.
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  • Stayed July 2014, travelled solo
    • Sleep Quality
    • Rooms
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Helpful?
2 Thank Esme L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bahrain
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 July 2014

This modern hotel is located conveniently at the metro station Emirates Towers. I enjoyed the spacious beautiful room with sea view and will definitely choose it again when I return to Dubai. Excellent value for money.

  • Stayed July 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
2 Thank Mirna M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lyon, France
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 July 2014

Upon arriving at 8am looking tired after our long flights, not only were we checked straight in a room but we were even given an upgrade. We stayed in the Superior Club room on the 56th floor with views out to Dubai and the Burj Khalifa. The staff were all incredibly helpful and made sure our stay was very comfortable. The room was nice and big and the beds possibly the best I have slept in. Buffet breakfast options were fantastic as were gym facilities. Located right on a metro train stop and not far from the airport. We would most definitely recommend staying here.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Service
Helpful?
1 Thank Woolley123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ras Al Khaimah, United Arab Emirates
1 review
Reviewed 12 July 2014

Staff were extremely attentive to my needs especially thanks a lot to Najib I have never in my stay experienced so much attentiveness and care from hotel. But as I mentioned Najib made my stay unforgettable. That was the reason I extend it 2 times.
Thank you everyone

Room Tip: high floor
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  • Stayed July 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Mohammed A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Millennium Plaza Hotel Dubai

Property: Millennium Plaza Hotel Dubai
Address: Sheikh Zayed Road, Dubai 191055, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #115 of 542 Hotels in Dubai
Price Range (Based on Average Rates): £
Hotel Class:5 star — Millennium Plaza Hotel Dubai 5*
Number of rooms: 398
Official Description (provided by the hotel):
The Millennium Plaza Hotel Dubai is strategically situated on one of the city's most prestigious venues, Sheikh Zayed Road, facing the Dubai International Financial Centre, close to the World Trade Centre. A 5 minute shuttle or metro ride away, you can shop at The Dubai Mall or marvel and the world's tallest tower - Burj Khalifa. The 65 storey hotel tower comprises of 398 elegantly built rooms ranging from 34m² to 101m² spread over 39 floors. The hotel rooms start from the 26th floor upwards till the 65th floor. You can enjoy some of the splendid views of Dubai, overlooking Sheikh Zayed Road, Zabeel Palace, Dubai Creek and Jumeirah beach. All rooms feature an LCD TV, internet access, hairdryer, safe as well as tea and coffee making facilities. An iron and ironing board is available upon request. The hotel hosts 10 modern meeting rooms as well as 4 food and beverage outlets namely: Atrium Cafe offering light snacks and beverages, Al Mashrbia - offering authentic Arabian culinary delights, Mandi and Local specialties, Metro! all-day dining restaurant serving international dishes and the Infinity pool lounge serving light snacks and refreshing mock-tails. In addition the hotel offers a 24 hour business centre located on the 61st floor Club Lounge; the Infinity Health Club and Spa offers a variety of relaxing spa treatments as well as a state-of-the-art fitness centre along with an infinity pool where guests can relax and enjoy the stunning views of the Arabian Sea and Jumeirah beach. Located on the ground level, guests can also enjoy a gift shop offering a variety of products. ... more   less 
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