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Landmark Grand Hotel
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Reviews (584)
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All reviewsunion metro stational ghurair mallupgraded to a junior suitebig mallegg stationclose to the airportfree wifithe hotel is cleancoffee machinetravel deskmini barspacious roomhotel is greatyogurtrooftop poolbuffet breakfastearly check
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263 - 268 of 584 reviews
Reviewed 15 June 2014

I like the hotel, and I like everything about them, there services are excellent and many more not to mention! except in the case of breakfast which is suppose to be complementary to all guest in the hotel, irrespective of the type of room, and not just given to only few. your GUEST is always your GUEST treat him well.

  • Stayed: June 2014, travelled with friends
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Review collected in partnership with this hotel
Thank Aisha A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LandmarkGrand, Guest Relations Manager at Landmark Grand Hotel, responded to this reviewResponded 5 July 2014

Dear Guest,

Thank you for your mail and we take notes of your valuable comments.

However, we notice that you were expecting complimentary breakfast which normally has to be booked prior as we provide both options – that is to book “on room only basis” or with breakfast.

Nevertheless, please , let us know when you visit Dubai next and we shall personally take care of your stay.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 June 2014

Hi guyz..wt can I say.. Landmark grand hotel iz jus phenomenal!!! 4rm da room service to da the buffet breakfast..I recommend this with a smile..goin on a tour to india and dubai and gona be staying at da same hotel..jus across da road iz da subway n dtz a huge blessing especially if u hv kidz or if u wit a huge group of people..oh I almost 4got,therz WIFI GALORE!!jus ask 4 a passkey and load all those picz on Facebook!! ;) well dtz all 4 nw..thankz

  • Stayed: January 2014
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1  Thank raverz44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LandmarkGrand, Guest Relations Manager at Landmark Grand Hotel, responded to this reviewResponded 5 July 2014

Dear Guest,

Happy and glad to hear that you had wonderful stay at the hotel.

Yes, as mentioned by you, the hotel is very centrally located with access to malls, Creek, shopping, metro, eateries, etc. and glad that you took advantage of all of that.

We look forward to welcome you once again.

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Reviewed 8 June 2014

I stayed for 5 nights with family. Very nice hotel big rooms good food breakfast and lunch. Wifi, Cleanliness & Services very good. Check in very quick and as well as check out. More than a 4 star, specially the location very nice close to Union Metro station only 5 min walk. Swimming pool very nice cooperative staff at the site. So many restaurants nearby like Mac Donald’s, Tazaj, KFC, Pizza Hut, Indian & Pakistani restaurants. Overall a very nice stay at the hotel.

  • Stayed: June 2014, travelled with family
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3  Thank Mohammed A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LandmarkGrand, Guest Relations Manager at Landmark Grand Hotel, responded to this reviewResponded 5 July 2014

Dear Guest,

It is always a pleasure to hear about the facilities the hotel provides and how much you have enjoyed it. I’m glad that we did not disappoint you, starting from the hotel location to the buffets and the walkable distance to metro, etc.

We look forward to welcome you once again.

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Reviewed 2 June 2014

We, as a couple, stayed at this hotel for 2 nights. We booked a double room but was fortunate to be upgraded to a Junior Suite. The room was spacious and comfortable. The bathroom was fine, although the bath itself was a little narrow. Breakfast was included in the rate. The breakfast spread was adequate for a nice meal in the mornings. We had room service on the night of our arrival as we arrived after 9pm and the food was nice. Overall a very nice stay at the hotel. The staff that we encountered were all friendly and courteous as well. Good value for a good holiday break.

  • Stayed: May 2014, travelled as a couple
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Thank TravelSapiens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LandmarkGrand, Guest Relations Manager at Landmark Grand Hotel, responded to this reviewResponded 24 June 2014

Dear Guest,

We are happy to hear that you enjoyed our service and facilities. Landmark Hotels and Suites believes in staff training and we give high importance to customer service. I’m very glad to hear that you have noticed the same.

The location of the hotel is a great added value, specially being next to the Union metro where one can board both green and red line and travel to any part of Dubai without changing any stations. I’m sure you took advantage of this factor as well.

Look forward to welcome you once again.

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Reviewed 22 May 2014

Wow – talk about value for money & a good night’s sleep. If you read my reviews, a good night’s sleep is my #1 requirement – this place definitely gets that. Spacious room, free upgrade when we checked in and free shuttle bus to the shopping centre in Deira.

We’ve stayed 5 star in Dubai before (they were a real “wow” as well – but you’d expect that) – I think this was rated as 3 or 4 star? & even though not a new hotel, it is punching above it's weight – a lot of hotels could learn from this place – layout, black out curtains, breakfast offering & additional amenities. The one negative is the slow service – but if you’re not in a rush, then no problem.

It is near Old Town and close to the airport, a bit out of the way to the newer sections of Dubai, but nothing a USD$10-$15 taxi ride can’t fix – or slightly more for the marina & palm tourist spots – but they also have a free bus service (albeit an irregular timetable) – this will get you to a metro stop & that can take you to the rest of Dubai.

There are a few "Landmark" branded hotels, make sure your taxi driver is exactly sure they know which one to take you to - get a "directions business card" from the front desk.

Room Tip: Ask for a upgrade (for free if possible) - you never know your luck.
  • Stayed: April 2014, travelled as a couple
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1  Thank SoreLegs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LandmarkGrand, Guest Relations Manager at Landmark Grand Hotel, responded to this reviewResponded 23 June 2014

Dear Guest,

It’s a pleasure to go through your mail and glad to hear that you totally enjoyed your stay at the Landmark Grand hotel.

Like you said, all our guests are happy with our spacious rooms, location, and proximity to Union metro, and also with our professionally trained staff taking care of each and every requirement.

We are confident that you will not think twice to book the Landmark Grand on your next visit.

We look forward to welcome you once again.

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