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“Unbeliavable!:))”

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Swissotel Al Ghurair Hotel
Ranked #91 of 565 Hotels in Dubai
Certificate of Excellence
Reviewed 27 July 2014 via mobile

This Hotel is very very Good. I stayed here 2 times in 10 days. My company reserved me a Suit room.! There was 2 HUGE room.:)) almost 150 metres square:) breakfast, room, staff And location is really perfect.!! It ıs connected to the mall And ist easy for shopping!

Stayed: July 2014
3  Thank OsmanB777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maric V, Manager at Swissotel Al Ghurair Hotel, responded to this reviewResponded 2 August 2014

Dear Guest,

Thank you for posting your stay experience via TripAdvisor Community.

We are glad to know that you had a wonderful stay with us. It is always great to see the result of our efforts being complimented especially from you our valued guest.

We look forward to see you again staying with us in the Al Ghurair Rayhaan by Rotana, Dubai.

With best regards,

Maric Van Duijvenbode
Executive Assistant Manager
Al Ghurair Arjaan and Al Ghurair Rayhaan by Rotana

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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913 - 919 of 1,449 reviews

Reviewed 24 July 2014

Great location and accommodations. Very welcoming and helpful staff. The room was much larger than I expected and was very clean!! I loved that I was able to walk right into the mall from the hotel...I will definitely stay at this hotel again. It was a plus considering the holy month of Ramadan and the limited places to dine during the day (take out was available at the food court in the mall).

Room Tip: Higher floors have a great view!
See more room tips
  • Stayed: July 2014, travelled solo
    • Value
    • Rooms
    • Service
Thank ECR306
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maric V, Manager at Swissotel Al Ghurair Hotel, responded to this reviewResponded 2 August 2014

Dear Guest,

Thank you for sharing a comment following your visit in the Al Ghurair Rayhaan by Rotana, Dubai.

We are very happy reading your compliments and it is great that your stay has been a comfortable one. It is always our aim to give you the best standard of service.

We anticipate your comeback soon in the Al Ghurair Rayhaan by Rotana, Dubai.

With best regards,

Maric Van Duijvenbode
Executive Assistant Manager
Al Ghurair Arjaan and Al Ghurair Rayhaan by Rotana

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2014

The best part about this property is the location. Two mins walk from metro station and Al Ghurair mall is just next door. Food was below average and over priced.There are many food joints and super market around. Overall stay was really good. Yeah +1 for the early checkin without any surcharge.

  • Stayed: February 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank HelloVibhor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maric V, Manager at Swissotel Al Ghurair Hotel, responded to this reviewResponded 2 August 2014

Dear Guest,

Thank you for posting a comment via TripAdvisor Community.

We appreciate your feedback and we have noted the same.

Once again, thank you and we look forward to your next visit with us at the Al Ghurair Rayhaan by Rotana, Dubai.

With best regards,

Maric Van Duijvenbode
Executive Assistant Manager
Al Ghurair Arjaan and Al Ghurair Rayhaan by Rotana

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 July 2014

We had purchased and paid online for a room at Al Ghurair. We were a little uncertain, not having visited downtown Dubai before.

It was very comfortable 4 – 5 star accommodation.

We ate in house because we had only a short stay. The food was excellent. We had lunch and an evening meal in the more prestigious restaurant for about $80AUD. We had delightful musical accompaniment and very attentive service. The meals were excellent!

  • Stayed: June 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Neil B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maric V, Manager at Swissotel Al Ghurair Hotel, responded to this reviewResponded 2 August 2014

Dear Guest,

Thank you for your feedback following your stay in the Al Ghurair Rayhaan by Rotana, Dubai.

We are delighted that your stay experience with us was an excellent one. We appreciate your compliments on our service delivery and the variety of food we are serving.

Once again, thank you and we look forward to your comeback soon in the Al Ghurair Rayhaan by Rotana, Dubai.

With best regards,

Maric Van Duijvenbode
Executive Assistant Manager
Al Ghurair Arjaan and Al Ghurair Rayhaan by Rotana

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2014

We just back from great trip me and my company group around 250 persons.
We had amazing time there at that hotel in Ramadan fasting month.
The accommodation was great furniture clean
Welcoming people , offer help,
good elevators,
The reception people ( Ossama,Christal,Lana and M Anwar ) were good people supportive,smileing and helpful. They offered free day for steam bath
NB : the only one thing that was not good was the food as there was much spice we didn't like.
As well as the WI FI was not free .
BR
Sayed Komaty

Room Tip: The good view stared from 9th floor
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  • Stayed: July 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank sus101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maric V, Manager at Swissotel Al Ghurair Hotel, responded to this reviewResponded 15 July 2014

Dear Guest,

Thank you for posting your feedback following your recent stay with Al Ghurair Rayhaan by Rotana, Dubai.

We are happy to read that you enjoyed your stay with us with compliments on the great hotel services delivered. Your appreciations will be passed on to our colleagues, Osama, Christal, Lana and Anwar and must be well received. We have noted your comments on the food which will be directed to the related department to check for immediate solutions.

Thank you once again, we really appreciate for bringing the matter to our attention. Through your feedback we will be able to correct and improve our services.

We look forward to your next stay with Al Ghurair Rayhaan by Rotana, Dubai.

With best regards,

Maric Van Duijvenbode
Executive Assistant Manager
Al Ghurair Arjaan and Al Ghurair Rayhaan by Rotana

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2014

Wide, clean and comfortable rooms.
The prices weren't very high compared to others in the same area and town.
I didn't try food there except breakfast which was fine.
Staff was helpful and professional.

  • Stayed: August 2013, travelled solo
    • Rooms
    • Cleanliness
    • Service
Thank Yasser O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maric V, Manager at Swissotel Al Ghurair Hotel, responded to this reviewResponded 15 July 2014

Dear Guest,

Thank you for sharing your comments following your stay in the Al Ghurair Rayhaan by Rotana, Dubai.

We appreciate receiving your great comments and we do hope to welcome you soon again to the Al Ghurair Rayhaan by Rotana, Dubai.

With best regards,

Maric Van Duijvenbode
Executive Assistant Manager
Al Ghurair Arjaan and Al Ghurair Rayhaan by Rotana

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2014

I have just returned from a 9 day stay at Al Ghurair Rayhaan. I cannot think of anything that any of the staff members could have done to make the stay any better than it was.

Right from check in to check out everything went smoothly. Breakfast offered a good selection of food. Room was large and comfortable.

I would not hesitate in booking here again on my next trip to Dubai.

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Ian R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maric V, Manager at Swissotel Al Ghurair Hotel, responded to this reviewResponded 15 July 2014

Dear Guest,

Thank you for posting your wonderful comments following your stay in the Al Ghurair Rayhaan by Rotana, Dubai.

We are delighted to read that your stay was a pleasant one and everything just went so well. We appreciate that our hotel services, especially the services of our colleagues, facilities and room structure were well complimented. It is our commitment to serve our guests the best possible standard always.

Once again, thank you and we look forward to your soonest stay with us.

With best regards,

Maric Van Duijvenbode
Executive Assistant Manager
Al Ghurair Arjaan and Al Ghurair Rayhaan by Rotana

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Swissotel Al Ghurair Hotel

Address: Omar Bin Al Khattab Street | Near Fish Roundabout, Dubai, United Arab Emirates (Formerly Al Ghurair Rayhaan Dubai)
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #91 of 565 Hotels in Dubai
Price Range: £80 - £306 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Swissotel Al Ghurair Hotel 5*
Number of rooms: 428
Official Description (provided by the hotel):
Swissôtel Al Ghurair, sits at the centre of Deira’s thriving business and leisure district, linked to a top shopping destination - Al Ghurair Centre. The hotel is within easy reach to major tourist landmarks, leisure destinations and city services, a 5-minute drive from Dubai International Airport and few minutes’ walk from Union Metro Station ... more   less 
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