We booked a deal to stay here and got great value for money. However, despite having a nice time we would not return. The pool area was manic with a lot of people visiting on a day trip basis; this is fine but it meant the staff were incredibly overworked and the service suffered as a result. Around the pool, it did feel a little like a pick up joint with big groups of guys and gals strutting their stuff. Thankfully, we were able to retire to our room when it was ready and had a large room with all you need except, despite the hotel being pretty new, it all looked a little bit tired and worn. Our room had a garden which was fab but it overlooked a lap pool which was not in use and had stagnant water in it - it was pretty gross and something the hotel really should look into sorting out as it leaves a poor impression. The buffet dinner and breakfast was included in our deal and the food was fine but unremarkable. Overall, a relaxing week-end and fine if you are visiting locally but I would be very disappointed if I had booked this as my 5 star holiday on the Palm in Dubai.
- Official Description (provided by the hotel):
- Located on an unrivalled spot on Palm Jumeirah's Eastern Crescent, the resort boasts 230 guest rooms and suites, each commanding unparalleled views of the Arabian Gulf and Dubai's panoramic skyline. Its collection of nine restaurants and bars, including the world-renowned Eden Beach Club, provide a dynamic dining and night-life experience while Rixos Royal Spa provides a haven of serenity and relaxation. Characterised by modern interiors and renowned for its superb hospitality, the resort is a popular destination for families, couples and groups alike, offering a comprehensive programme of daily activities for guests as well as unique selection of venues for meetings and events. The resort is 45 minutes away from the Dubai International Airport and can be accessed both via the road, by boat and by helicopter at the resort's private jetty and helipad. ... more less
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