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“Novotel Trade center Dubai”

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Novotel World Trade Centre Dubai
Ranked #122 of 561 Hotels in Dubai
Certificate of Excellence
Reviewed 26 June 2013

Stayed there for 6 nights, in General I enjoyed the stay as
* Room is spacious and clean.
* Very Quite place in general even in Mid day or breakfast time.
* Water is cooled in the rooms (@summer tap water can truly gives you boils)
* Room Wifi isn't so bad (average speed that can be good during the nights)

Hotel itself is nice, staff is friendly and will to assist. the breakfast is average/good as the staff focus on filling all the trays except for the drinks (Juices and Water) and (Bread/toast).

Valet Service is available and free of charge for residents. but sometimes I found them bit slow to get my car.

though if you decide to take a cab, here comes the problem. there is no Taxi park nearby you will have to either wait for them to call for a taxi or take on the fancy taxis parked in front of the front door and they are a bit expensive.

Distance to the airport is around 10 Km which is perfects for short notice travelers while to go to JBR or Palm it will take a while distance around 20 Km, giving that the Hotel is quite near to Burj Khalifa and Dubai Mall almost 6-7 minutes driving.

I will certainly recommend this place to my friends and in case of future travels I think this is the place I would choose to stay in

Cheers.

Room Tip: Get a room that have pool and spa view
See more room tips
  • Stayed: June 2013, travelled solo
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1  Thank K_Yousry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotel-Ibis-WTC, General Manager at Novotel World Trade Centre Dubai, responded to this reviewResponded 30 June 2013

Greetings from Dubai!

I would like to thank you for taking the time to share your comments concerning your stay with us.

We very much appreciate your positive comments regarding your recent stay at Novotel Dubai World Trade Centre.

I have shared your comments with the Team, so that they are aware of their contribution in meeting your expectations.

Positive feedback from satisfied clients is our greatest reward, thank you once again!

We look forward to welcoming you at Novotel World Trade Centre in the near future.



Sincerely yours,




Frederic Gitzner
General Manager
Novotel World Trade Centre Dubai
Email address: H5261-AM@accor.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 26 June 2013

  • Stayed: June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank kash72pak
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Novotel-Ibis-WTC, General Manager at Novotel World Trade Centre Dubai, responded to this reviewResponded 30 June 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 25 June 2013

I found this motel suitable for my requirements. Was a very quiet, pieceful room. Polite hotel staff willing to assist. wireless Internet a little slow and writing desk power point a little difficult to access. Will stay here again. Easy location by cab from airport.

  • Stayed: June 2013, travelled solo
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1  Thank Dave S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotel-Ibis-WTC, General Manager at Novotel World Trade Centre Dubai, responded to this reviewResponded 26 June 2013

Greetings from Dubai!

I would like to thank you for taking the time to share your comments concerning your stay with us.

We very much appreciate your constructive feedback following your recent stay at Novotel Dubai World Trade Centre.

I have shared your comments with the Team, so that they are aware of the areas requiring their attention.

We look forward to welcoming you at Novotel World Trade Centre in the near future.

Sincerely yours,

Frederic Gitzner
General Manager
Novotel World Trade Centre Dubai
Email address: H5261-AM@accor.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2013

this novotel property is located very near to dubai mall..regular coach services are a plus point.
the breakfast is sumptuous and filling..swimming pool is well maintained.
would love to have a free WIFI here which has become a standard option nowadays.missed that definitely.
the priority desk for accor members was helpful and it helped to "jump" the queue due to my silver status.
a bit of a long walk to reach the metro,but still worth it for the pricing for such a property with overall ease of access.

Room Tip: rooms above the swimming pool...facing the emirates towers..a great view !
See more room tips
  • Stayed: June 2013, travelled as a couple
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1  Thank VishalWagh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotel-Ibis-WTC, General Manager at Novotel World Trade Centre Dubai, responded to this reviewResponded 26 June 2013

Greetings from Dubai!

I would like to thank you for taking the time to share your comments concerning your stay with us.

We very much appreciate your constructive feedback following your recent stay at Novotel Dubai World Trade Centre.

I have shared your comments with the Team, so that they are aware of the areas requiring their attention.

We look forward to welcoming you at Novotel World Trade Centre in the near future.

Sincerely yours,



Frederic Gitzner
General Manager
Novotel World Trade Centre Dubai
Email address: H5261-AM@accor.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 June 2013

Great hotel in the heart of Dubai, directly next to Convention & Exhibition Centre. Staff were helpful, friendly and very accommodating.

Buffet breakfast was also fantastic with a large range of options to suit every taste.

The hotel provides free shuttle facilities that take you to local tourist attractions which was useful.

Rooms were clean and comfortable although a bit tight for 3 people. Good wi-fi facilities in the room and access to business centre for computer/printing facilities.

  • Stayed: June 2013, travelled with family
    • Value
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    • Sleep Quality
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    • Service
Review collected in partnership with Accorhotels.com
Thank Neena_K_Aus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotel-Ibis-WTC, General Manager at Novotel World Trade Centre Dubai, responded to this reviewResponded 26 June 2013

Greetings from Dubai!

I would like to thank you for taking the time to share your comments concerning your stay with us.

We very much appreciate your positive comments regarding your recent stay at Novotel Dubai World Trade Centre.

I have shared your comments with the Team, so that they are aware of their contribution in meeting your expectations.

Positive feedback from satisfied clients is our greatest reward, thank you once again!

We look forward to welcoming you at Novotel World Trade Centre in the near future.


Sincerely yours,


Frederic Gitzner
General Manager
Novotel World Trade Centre Dubai
Email address: H5261-AM@accor.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2013

My only negative comment about this hotel was the outrageous costs for the internet connection. Both the rate and the method of charging are unacceptable, with a minimum fee of DHS25 just to quickly check emails. This is because once you log off you lose the remaining time, so it is more expensive than mobile data roaming. I'd spent DHS170 before I realised the existence of this con. This is a policy you might expect from Ryanair's Michael O'Leary, but not from a major French hotel group!
Other than this, my rating would have been higher.
Given that other hotel groups, such as Intercontinental, now offer FREE Internet at all their hotels for their club members, Accor has to go down to 3rd or 4th in my order of priority when choosing a chain hotel.

  • Stayed: June 2013, travelled on business
    • Value
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Review collected in partnership with Accorhotels.com
Thank NettlesteadMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotel-Ibis-WTC, General Manager at Novotel World Trade Centre Dubai, responded to this reviewResponded 18 June 2013

Greetings from Novotel World Trade Centre Dubai!

I would like to thank you for taking the time to share your comments concerning your stay with us.

We highly appreciated your feedback concerning our internet and pleased to inform you that we are currently consolidating all feedback from our guests to ensure we are taking every step to correct and improve our internet services.

Our guest observations are paramount to us. We thank you for all your comments and we would like to assure you that anything brought to our notice is treated with care and attention it deserves. In this way, we hope to ameliorate any areas which our guests feel may need improvement.

We hope to have a pleasure to welcoming you again in the near future.



Sincerely yours,


Frederic Gitzner
General Manager
Novotel World Trade Centre Dubai
Email address: H5261-AM@accor.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2013

The only weakness of the hotel was Internet service which was not free. Most of Hotels all around the world have free internet services. Also the Safe in the room was working crazy and not stable working.

  • Stayed: June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank PejmanNajmi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotel-Ibis-WTC, General Manager at Novotel World Trade Centre Dubai, responded to this reviewResponded 18 June 2013

Greetings from Novotel World Trade Centre Dubai!

We would like to thank you for taking the time to share your comments concerning your stay with us.

We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.



Sincerely yours,


Frederic Gitzner
General Manager
Novotel World Trade Centre Dubai
Email address: H5261-AM@accor.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel World Trade Centre Dubai

Address: Za'abeel Rd | Sheikh Zayed Road, 225b, PO Box 9622, Dubai, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#76 Spa Hotel in Dubai
#108 Luxury Hotel in Dubai
#138 Romantic Hotel in Dubai
#143 Business Hotel in Dubai
Price Range: £90 - £359 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel World Trade Centre Dubai 4*
Number of rooms: 412
Official Description (provided by the hotel):
The Novotel World Trade Centre Dubai is a 4 star hotel ideal for guests on a business trip to Dubai. The hotel forms part of the Dubai International Convention and Exhibition complex and offers eight meeting rooms for conferences and seminars. The hotel is conveniently located in the central business district, close to the main attractions of the city and only 10 minutes from Dubai International Airport. ... more   less 
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Also Known As:
Novotel World Trade Centre Dubai Hotel Dubai
Novotel Dubai
Accor World Trade Centre Dubai
Dubai Novotel
Novotel Hotel Dubai

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