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“Comfortable business hotel”

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Pullman Dubai Creek City Centre
Ranked #48 of 545 Hotels in Dubai
Certificate of Excellence
Leipzig, Germany
Level Contributor
88 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Comfortable business hotel”
Reviewed 20 November 2013

I enjoyed a 1 night stay at the Pullam Dubai in Nov. 2013.
I arrived around 5pm and was directed to the executive lounge although I booked a regular room. I understood that I got upgraded probably due to the fact that the room was not yet ready (in the late afternoon...).
After about 15 minutes of a comfortable stay at the lounge, I could finally get the key. Unfortunately the room was fitted with 2 twin beds and had a smoke smell. I only complained about the smell, for which they sprayed some Cologne!
The rest of the stay was very good. The Wifi is easily accessible.
The personnel is nice, efficient and friendly. The room are comfortable although the view (11th floor) was not of the nicest: above the City Centre mall, where I cold observe the many ventilaction ducts...
It is convenient though to have a mall just beneath the hotel!
In the morning I could enjoy the complimentary breakfast from the executive lounge. The offer is not the largest but enough to have a good start in the day (pastries, cereals, hot dishes, juices,...)
All in all it was a very good business stay.

  • Stayed November 2013, travelled on business
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Helpful?
Thank jonathanl293
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quality and Att... M, Manager at Pullman Dubai Creek City Centre, responded to this review, 24 November 2013
Dear "jonathanl293",

Greetings from Pullman Dubai Deira City Centre!

Thank you very much for having chosen Pullman for your stay in Dubai, and for taking the time to write a review about us on Trip Advisor. Our Guest's comments are very important for us to continue improving our product and our service day by day.

I am very sorry to read that you had to face a situation in regards to the smoke smell in the room. I have addressed the problem to our Executive Housekeeper, and appropiate messures have been taken to avoid future occurrence.
When you visit us next time, if you prefer, we have non-smoking rooms available which can be requested while making your booking.

I am thrilled to share your kind comments with our team and to know that you had a "very good" stay and that you found our team "nice, efficient and friendly".

And yes, indeed, many of our guests do find it very convenient to have the mall just attached to the hotel, which makes it easy to access (directly from the hotel) and enjoy shopping for a few hours. I am happy to know that this was to your liking too!

At the Executive Lounge you can enjoy a nice breakfast, with a selected variety on the display and additional breakfast options to be ordered and prepared 'a la minute' for you. I am happy you had the chance to experience it, and that it contributed to you having "a good start" on that day!

I hereby give you my direct email address: h2022-qm@accor.com, so please feel free to write to me when planning your next trip to Dubai, myself and the whole team shall make sure that all details and requests are taken care of to make your next stay at Pullman Dubai Deira City Centre a Vibrant Journey .

Kindest regards,

Dimple Mirpuri (Ms.)
Guest Experience Manager
Pullman Dubai Deira City Centre
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Nairobi, Nairobi, Kenya
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 November 2013

My mother and I were booked to stay a couple of nights in Mid Sept at Pullman Dubai Deira City Center. The staff at the hotel were extremely helpful. My mother required a handicap friendly room and the hotel reservation guaranteed us that room when we booked it.

Our 2 day stay at the hotel was wonderful with everyone extremeley help full . SInce the Mall is adjoined with Dubai Deira City Center, it is so convenient to go shopping in the mall without having to step outside the hotel

We will definetly stay at the Pullam Dubai Deira City Center when we are next in Dubai

Himanshu Joshi

  • Stayed September 2013, travelled with family
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Helpful?
Thank Himanshu J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quality and Att... M, Manager at Pullman Dubai Creek City Centre, responded to this review, 17 November 2013
Dear "Himanshu J",

Thank you very much for reviewing Pullman Dubai Deira City Centre!

We are very excited to know that you and your mother both enjoyed your stay at Pullman. It is very satisfying to know that all your needs were met (room, location, staff friendliness).

I will transmit your kind words to the team, and we are all looking forward to welcoming you soon again at Pullman Dubai Deira City Centre.

Wishing you a great day!

Regards,

Dimple Mirpuri (Ms.)
Guest Experience Manager
Pullman Dubai Deira City Centre
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
1 review
Reviewed 14 November 2013

We stayed here on a stop over to Spain and found it amazing. The staff were friendly and helpful. The breakfast bar was top notch as was the bar. And the rooftop pool felt like you were in a beach resort. The hotel was attached to the mall so we managed all the top picks of Dubai whilst we stayed there.
The only downside was we had problems with our lift pass and no one could understand why nor fix the issue so we spent a lot of time in the lift going up and down. It is also a far way from the beach area and g traffic is horrible especially at night so would only recommend this as a stop over
I would recommend staying there and especially in the executive room .

  • Stayed October 2013, travelled as a couple
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Helpful?
Thank Cath877
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
90 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed 13 November 2013

So back at the beginning of the F1 season we hatched a plan to go to Abu Dhabi for the last-but-two race, thinking maybe Vettel would have some competition in the previous 13 races. First error. Second error, SQ don't fly to AD only DBX, so we booked flights accordingly and needed a stopover.

We like Accor, and Pullman in particular, so when a trawl through Tripadvisor flagged this one, we booked it for one night, early early early check in (we were there at 6am) and Club Floor.

Check was very fast and we got into the room within 10 mins of arrival. And what a very nice room. Good size, big, comfy bed, and a bathroom with L'Occitaine amenities. My only complaint would be the shower over the bath rather than a separate shower cubical - being a mite clumsy I dread getting out all wet and dripping - but other than that, fine.

The view from the window was a mite disappointing, over the roof of the adjacent shopping mall, but that appears to be Dubai.

The Club Floor was very good, food first rate, breakfast and evening snacks. Good selection of drinks so we skipped dinner after a couple of hours of troughing our way through the free stuff. Special mention to the staff here, all first class.

Next morning we checked out after a leisurely breakfast and got in a cab to Abu Dhabi. The concierge and hs team were great, and got us a meter taxi in moments, despite the fact that a hotel car was available (at 3x the cost).

We enjoyed our stay, and the whole UAE exeperience, such that we are thinking of going again next year, with a longer stay in Dubai. Would we choose this hotel again? I'd say possibly - my only reservation is that Deira is the other side of the creek from Jumeria Beach and it will take a while to get to Burj Khalifa etc., if that's your thing. The Big Bus hop on hop off tour goes from the aforementioned adjacent mall, so that was handy for an initial sightseeing so plus points there, but maybe I would like to be clser the beach next time. Not sure as the lure of the Pullman brand may sway it.

  • Stayed October 2013, travelled as a couple
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Helpful?
1 Thank richardpS850LT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
India
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 13 November 2013

Rooms are vow
Good location next to mall of emirates
It has a contemporary feel to the whole hotel very chique modern and versatile
Loved the. Open air restuarant the grill
Rooms are spacious
Amenities are very upmarket
And the pricing is great
Breakfast at the hotel is good

  • Stayed December 2012, travelled as a couple
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Helpful?
1 Thank Shivani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prestwick, United Kingdom
Level Contributor
87 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 12 November 2013

We stayed here for 3 nights, & the hotel is immaculate, constantly cleaning.
Breakfast was best we have ever had. Wonderful rooftop pool that gets sun most of the day, & the lifeguards were so friendly.
Only negative was that we arrived very early, 5am, after flight from Phuket. Didn't expect a room at that time. Were asked to have a coffee in the 24 hour cafe & come back at 6.30 which we did. Then asked to have breakfast & come back, at 8am we said we would wait at the pool until a room was ready, no problem. However, at 11.30 when my husband went back to reception to check, they had not been told about us. Think it was just lack of communication between night & day staff, as an hour later they had a room ready, which like the rest of the hotel was superb.

  • Stayed November 2013, travelled as a couple
    • Value
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Helpful?
2 Thank gracie49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
2 reviews
Reviewed 23 October 2013

The newly revamped Pullman Deira is the perfect hotel for a overnight or short stay hotel. Located 5 mins from airport and on top of a good size shopping complex its perfect for the weary traveller who is en-route to Europe. There is even a indoor amusement park in the complex for the kids.

  • Stayed October 2013, travelled on business
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Review collected in partnership with Accorhotels.com

Helpful?
Thank Apollo K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pullman Dubai Creek City Centre

Property: Pullman Dubai Creek City Centre
Address: Baniyas Road, Dubai 61871, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#24 Business Hotel in Dubai
#36 Spa Hotel in Dubai
#44 Luxury Hotel in Dubai
#45 Family Hotel in Dubai
#48 Romantic Hotel in Dubai
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Pullman Dubai Creek City Centre 5*
Number of rooms: 317
Official Description (provided by the hotel):
In the heart of Deira sits the chic and newly renovated luxurious hotel Pullman Dubai Creek City Centre. Offering a breathtaking view of the creek and lush landscape of the Dubai Golf & Yacht Club, it features a sprawling lobby with a connectivity lounge, beautifully appointed guest rooms, an outdoor pool, splendid selection of food and beverage venues, gym and a spa. It is adjoined to Deira City Centre Mall featuring more than 300 shopping outlets and leisure activities. ... more   less 
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Also Known As:
Sofitel Dubai
City Centre Dubai

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