We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Splendid as expected”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Pullman Dubai Creek City Centre
Ranked #44 of 556 Hotels in Dubai
Certificate of Excellence
Reviewed 29 August 2014

I'm a big fan of Pullman Hotels and the Accor family of hotels. Ever since I took up my new job in Saudi Arabia, I knew that Dubai would definitely be my regular weekend escapades as it is only an hours flight from Dammam.

I decided that my first visit to Dubai would naturally involve Pullman as my base. I have stayed at the Pullman Jakarta many times before this as well as other Accor hotels such as Novotel and Mercure and I was expecting the same level of service which I have enjoyed.

I was not disappointed.

CHECK-IN
I arrived at 1.00 am in the morning and was already looking forward to a comfy bed. Check in was expedient, I was in my room in less than five minutes. Thank you Noura for being so efficient. She even called me a few minutes later to ensure she got my e-mail address right to update my Le Accor Club points.

ROOM
Marvellous! Splendid! Definitely got my money's worth. It was on the 10th floor, it was superior room with king size bed. It had Pullman written all over it. As usual, I love the Roger and Gallet toiletries. My only disappointment was that they were unable to give me a room facing the Dubai skyline. Instead I was given a room facing the Old Financial District of Deira.

BREAKFAST
The room had breakfast included. It was okay, a functional breakfast which serves the purpose. The spread at Pullman Jakarta was definitely better. But to be fair to Pullman Dubai Deira, it would be difficult to compete with countries like Indonesia, Malaysia and Thailand when it comes to food.

LOCATION
I love the fact that the hotel is connected to the Deira City Centre Mall. Although the mall was not as huge as Dubai Mall or Mall of the Emirates, it had most of the international brands including Debenhams, Marks & Spencer and Virgin Megastore.
Going out to downtown Dubai is also not a problem at all as there is a Dubai Metro station just outside of the mall. Taxi is also abundant and it is only a 10-minute taxi ride to the Burj Khalifa area where Dubai Mall is located.
The hotel is also very near the Dubai International Airport. In fact I can see the airport from my room. Convenient.

CHECK OUT
The hotel was kind enough to give me a late check-out at 2pm and even offered to store my luggage while I spent my remaining hours at the mall before catching my late evening flight back to Dammam.

STAFF
All the hotel's staff were warm, friendly and attentive. They always asked me if I required any assistance and happily pointed me in the right direction. Keep up the excellent work.

VERDICT
I am definitely making Pullman Dubai Deira as my regular hotel each time I visit Dubai. In fact, I will be returning to the hotel next weekend to celebrate my birthday and this time around, I hope I get a room facing the Dubai city skyline!

Room Tip: Ask for a room facing the Dubai city skyline so that you can see the Burj Khalifa from a distance.
See more room tips
  • Stayed: August 2014, travelled solo
    • Value
    • Location
    • Service
1  Thank ritzkool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quality and Att... M, Manager at Pullman Dubai Creek City Centre, responded to this reviewResponded 2 September 2014

Dear Valued Guest,

Thank you for your taking the time to post your review on Tripadvisor.

We especially liked the review title, it is always heartwarming for us to welcome a loyal Accor guest! We are glad that you enjoyed your stay with us, your kind words and positive points you listed are very much appreciated.

I see that you will be coming to see us again, have you made your reservation already? Please contact me so that I can ensure that we have everything ready for your arrival. This is a special occasion, we only get one birthday per year :)

Thank you once again, I look forward to welcoming you back and wishing you a fabulous birthday!

Best regards,

Dimple Mirpuri
Guest Experience Manager
H2022-QM@accor.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (1,778)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1,113 - 1,119 of 1,778 reviews

Reviewed 28 August 2014

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Alpha D
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 28 August 2014

We were at the Pullman Hotel Dubai for 4 days for a training. located at the Deira City centre which is very close to the Dubai airport as well as the location is convenient to travel to the places like Burj Khalifa, Dubai Mall, Fountain, Jumeirah beach, etc. you can just do your shopping witihiin Deira city center Mall too. Hotel staff provide an excellent service and the food also is quite good.

  • Stayed: August 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Gihan_Gamage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quality and Att... M, Manager at Pullman Dubai Creek City Centre, responded to this reviewResponded 3 September 2014

Dear Valued Guest,

Thank you for your kind comments.

Our location is indeed very convenient with us connected to the mall and within walking distance to a metro station. I am glad that you liked our service and the food, I will definitely share your comments with the team as this will surely serve as an encouragement to them.

Thank you once again and I hope to see you on your next trip to Dubai!

Best regards,

Dimple Mirpuri
Guest Experience Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2014

I was here for a business training for a night. Excellent hotel, attached to Deira city centre. Very good service, clean, fantastic breakfast, and all in all excellent. Location is really good because you have the mall right next to you in case you need to shop for anything, yet a 10 minute ride from the burj dubai, fountain and downtown.

  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Service
Thank Mina86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quality and Att... M, Manager at Pullman Dubai Creek City Centre, responded to this reviewResponded 3 September 2014

Dear Valued Guest,

Thank you for your review on Tripadvisor.

I am glad that you enjoyed your stay with us, albeit it being a very short one. I hope that on your next trip you will stay a little bit longer so that you can experience our hotel (and Dubai!) a little bit more.

Thank you once again and I look forward to welcoming you back to Pullman Dubai Deira City Centre!

Best regards,

Dimple MIrpuri
Guest Experience Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2014

This hotel is really worth using , whether for exploring Dubai, doing business or simply having a stop over.
The staff are generally very helpful; they usually go way " beyond the call of duty" . We have stayed there twice . The Concierge in particular is a gem, most knowledgable, & nothing is too much trouble.

Room Tip: The Executive Floors give access to the Lounge on the 11th Floor.
See more room tips
  • Stayed: August 2014, travelled with family
    • Value
    • Rooms
    • Service
Thank Christine A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quality and Att... M, Manager at Pullman Dubai Creek City Centre, responded to this reviewResponded 3 September 2014

Dear Valued Guest,

Thank you for your comments on Tripadvisor!

It is also good to receive feedback, especially from our loyal guests. I appreciate the kind words that you wrote about our Associates, especially our Concierge. I will be sure to share your comments with them as this will serve as an encouragement to the team.

I hope that you will contact me directly on your third trip to Dubai so I can personally take care of your reservation for you!

Thank you once again and I hope to see you soon!

Best regards,

Dimple Mirpuri
Guest Experience Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 August 2014

The service in this hotel is excellent. The Concierge is exemplary. Staff go beyond the call of duty.
We stayed twice and the second time was better than the first. The hotel is next to a shopping center that has access to everything , including transport all over the island

Room Tip: All rooms seem good
See more room tips
  • Stayed: August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank ChristianAunt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quality and Att... M, Manager at Pullman Dubai Creek City Centre, responded to this reviewResponded 3 September 2014

Dear Valued Guest,

Thank you for your kind review on Tripadvisor!

I am glad that you enjoyed your stay with us and that our Associates were able to provide you with 5 star service. I appreciate your loyalty to Pullman and Accor Hotels, I hope that you will contact me directly on your next trip to Dubai!

Best regards,

Dimple Mirpuri
Guest Experience Manager
H2022-QM@accor.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 August 2014

We stayed there a few times on way back from visiting family in Seychelles. The hotel is within the shopping center ,lovely Room .spotless and breakfast was fantastic .we cannot fault the hotel for anything great place great staff ,and all very friendly ,

Room Tip: Higher floors in the Excucutive room it's very nice x
See more room tips
  • Stayed: August 2014, travelled as a couple
    • Value
    • Location
    • Service
Thank Doreen123_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Dubai hotels
0.0 mi away
Pullman Dubai Creek City Centre Residences
1.5 mi away
Sheraton Dubai Creek Hotel & Towers
0.5 mi away
Park Hyatt Dubai
Park Hyatt Dubai
#10 of 556 in Dubai
2,168 reviews
Show Prices
Show Prices
Show Prices
1.0 mi away
J5 Rimal
J5 Rimal
#40 of 556 in Dubai
685 reviews
0.4 mi away
Rove City Centre
Rove City Centre
#25 of 556 in Dubai
350 reviews
0.5 mi away
Flora Creek Deluxe Hotel Apartments
Show Prices
Show Prices
Show Prices

Been to Pullman Dubai Creek City Centre? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Pullman Dubai Creek City Centre

Address: Baniyas Road, Dubai 61871, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#24 Business Hotel in Dubai
#32 Spa Hotel in Dubai
#41 Luxury Hotel in Dubai
#45 Family Hotel in Dubai
#48 Romantic Hotel in Dubai
Price Range: £97 - £219 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Dubai Creek City Centre 5*
Number of rooms: 317
Official Description (provided by the hotel):
In the heart of Deira sits the chic and newly renovated luxurious hotel Pullman Dubai Creek City Centre. Offering a breathtaking view of the creek and lush landscape of the Dubai Golf & Yacht Club, it features a sprawling lobby with a connectivity lounge, beautifully appointed guest rooms, an outdoor pool, splendid selection of food and beverage venues, gym and a spa. It is adjoined to Deira City Centre Mall featuring more than 300 shopping outlets and leisure activities. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, LoveHolidays, ACCOR, Prestigia, Southall Travel, Travel Republic (UK), Agoda, Expedia, Ebookers, Evoline ltd, HotelsClick, Hotels.com and Cancelon so you can book your Pullman Dubai Creek City Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Dubai
City Centre Dubai

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing